When I first switched to AT&T, the salesperson was SO pushy and when my phone was done backing up…read morehe took out a phone case and put it on my phone without asking thinking I would pay for it. I said please take that off I'm not buying it. Per my employer I am able to get FirstNet and the same sales person was giving me the run around until I called AT&T. The second time I went to upgrade my phone, different salesperson and a much better experience. HOWEVER, they put 2 charges on my bill that I specifically said not to and when I called the first time he said he would take care of it. Second bill comes, still not taken care of and asked him three more times and getting the run around. I decided to call AT&T myself and it was resolved in 15 minutes. I don't think I will return to AT&T again and will switch back to Verizon. The cell service I get with AT&T is not as good as Verizon. Lessons learned. I recommend calling AT&T directly if you have issues with your bill.

I bought a phone from this store last week for my husband and decided to upgrade my daughter's…read morephone today and went to another store on the other side of town because it was more convenient. WE LEFT THAT STORE and I drove directly to this store to get GREAT CUSTOMER SERVICE! Jerrel, Wade and the entire staff were welcoming, helpful and downright AWESOME! I ended up adding a line for my grandson and Guinane kept him entertained and occupied and helped him pick out his FIRST REAL PHONE! She even sang Happy Birthday to another customer who came in, when she found out it was her birthday! WHAT A GREAT BUNCH! THANK YOU, North Syracuse AT&T! YOU ROCK!

The BEST customer service! I went there thinking I had busted my screen. He showed me that it was…read morejust the glass screen protector. He could have taken advantage but did not! Thanks to my SIL for recommending this place. 10/10

Great people, great service. Reasonable price to transfer data from a phone with a broken screen to…read morea new one. Thank you very much. My daughter is very happy she didn't loose her pictures. Highly recommend

Sonny was amazing! He repaired a severely damaged iPhone in about 30 minutes, and did not try to…read moresell us things we didn't need. As a result, we will always come here for our phone needs in the future. A+++

From the owner: Xtreme Wireless Inc provides unlimited talk and text plans, cell phones, and accessories, and phone…read moreand computer repair services in North Syracuse, NY.

Very poor service at Cicero loc. no Mgr on duty here. Only 2 employees overwhelmed. I waited…read morealmost 2 hrs for service and left. I guess employees do not have authority on some things and could not help without getting mgr on ph.

Mike at the Cicero, NY store was very helpful and knowledgable and helped us with our purchase and…read moreto sort out issues with our Verizon account transactions. Mike gave us excellent service, Thank You!

this is the worst store to go get your phone fixed that they will overcharge you break your phone…read moreeven more and expect for you to be OK with waiting and getting you when you were in the store before guy at the front desk has no customer service skills. He has a really bad attitude and I don't think he should work there.

Found these gentlemen on Google and they did not disappoint!! I am just leaving here with my…read morerepaired pbone! Customer service here is awesome. They answered phones promptly & provided timely updates. 10/10 would recommend & will return in the future!

The Cicero Rt 11 store manager, Bill F. (he wouldn't give me his full last name), is a bald-faced…read moreliar and quite an expert gaslighter. On July 9th my T-Mobile Internet gateway wasn't connecting to the Internet. So I called the tech line and after quite a bit of trouble shooting, the on-line tech said that I needed a new gateway and that I could exchange it at the T-Mobile store. No problem for me, since I have already had to return two defective gateways before. I would bring in the bad gateway and they would exchange it, leaving my $50 per month forever plan intact with the same gateway phone number, with ZERO extra charges. It used to be this simple. On July 9th I went to the same T-Mobile store in Cicero Rt.11. This time Bill F. helped me with getting a replacement gateway. No problems so far, Bill F. was on his computer setting up the new gateway and he told me that, since the T-Mobile tech already had put in my account file that the bad gateway would be exchanged, that I will be receiving a shipping label after my billing cycle. He strongly suggested that I take a picture of the shipping label as proof. He did tell me that I could bring the bad gateway, with the shipping label, to the store to ship if I wanted. I asked if I needed to sign or do anything, he said no and to have a good day. Still no problem, went home and the new gateway worked perfectly. My billing cycle is on the 11th of every month. So I started to check my email daily for 10 days for a shipping label that Bill F. said I would receive. No shipping label ever arrived, so I spent a total of 3-4 hours over two days trying to get a shipping label sent to me from their call center. Finally a supervisor got on the phone and told me that the gateway phone number has to be cancelled before they can send a shipping label. I asked him why did I have a new phone number when this was a 1-for-1 exchange of a bad gateway? He told me it was added to my account with the new gateway. So, I cancelled my old gateway phone number with the supervisor and he said that I will receive the shipping label after August 11th, the end of my current billing cycle. I fully believed that this was an easy swap out of a bad gateway, like I have done two times before... Because, Bill F. never told me that I have a new phone number for the gateway and that I needed to cancel the old one. He never told me that I will be prorated and charged for a mid-cycle service change. He never told me that I now have another T-Mobile plan that only has a 5 year price lock guarantee, when I have always wanted my original $50 per month for life plan. So my bill for this cycle is $96.30, which is $46.30 higher than my usual monthly bill of $50 dollars. When I went to the Cicero Rt 11 store to have them fix these things. Bill F. said that he told me that I needed to call and cancel my old phone number. He lied to my face, because the only thing he did tell me, was that I will receive a shipping label after the end of my billing cycle (which should of happened on July 11th) and to take a picture of my shipping label for proof. Now I fully expect more hours of wasted time, trying to get credits for those charges because of Bill F. Fiber internet is coming to my neighborhood soon, so I will be looking into replacing T-Mobile because of Bill F. Frank A.

Sales person unprofessional. Very pushy, no explanation of cell phones, just wanted the sale. Had…read morefriends at the location and playing cards! No mgr came to our aid, would never go back to that location

I brought my 2026 Honda passport to installations unlimited to have nitto terra grappler g3 tires,…read moreand a full JL audio system upgrade installed. Tommy did an amazing job with the audio install, it is a very clean and professional installation and tuning. The only 2 issues I encountered out of the whole process was that my vehicle was accidentally left outside with the sunroof open and an unexpected rain cloud decided to open up right over the area and my seats, headliner and interior got wet. Second issue and I'm not 100% sure it is related to the audio upgrade is that my android auto connection is extremely finicky when trying to connect with the USB C cord. It was working perfectly fine when I dropped my vehicle off, and after picking up it has been having that corded connection issue, I do know that android auto did have an update while my vehicle was there being worked on so I am unsure of the cause of this issue, could be an issue with the update.They were very upfront and honest when I came to pick up my vehicle and immediately informed me of the rain situation, and gave me an apology and an explanation of how it happened. I informed them I was unhappy about this and also that my android auto connection was unstable and they offered to send a technician to my home which is over an hour away, I am very impressed with their dedication to their customers at this point. I ended up driving my vehicle back up there the next day because I had nothing going on and they tried to figure out my connection issue which I believe is actually possibly a software issue with android specifically because apple car play works correctly when plugged in. They also offered to give me some apparel and shipped me out a set of weather tech window deflectors free of charge as an apology for my car getting wet inside. Overall I am happy with my stereo and tires. Of course I am disappointed about the rain getting inside my vehicle, however this is life and accidents happen. I would not hesitate to bring them my vehicle for any future upgrades based on the phenomenal quality of the work their installer Tommy did on my audio upgrade. I have been questioning if i should mention the incident with the water but I feel if I'm going to leave a review a full honest and open review with full disclosure is what everyone deserves, and again I would not hesitate to bring my vehicle back in the future. The only thing I could wish they offered was maybe have a professional detail done to make sure my interior was completely dry and no risk of any mold in the future, but I am confident if I would have asked them they would have done this for me. I will update this review if anything changes.

Brian at installations Unlimited took care of all my needs despite the interferences…read more I appreciate you, Brian. Thank you.