Set up a wireless account with them. They took all of my credit card info to set up auto renewal…read moreand apparently never completed setting up my account. My phone was shut off.They don't have a way to contact them via email. I had to try to contact someone with a phone to come to my house so I could call them. When I did, the person on the phone, instead of apologizing for the inconvenience and trying to remedy the situation, told me he was not responsible for not completing the set up of my account and told me I would have to CALL BACK. Mind you, my phone had been shut off due to their incompetence. Way to go! Fantastic customer service. Will never recommend them to anyone.

These guys are the best, Carissa went out of her way to help me with my rural internet, any problem…read moreI ever encountered they fixed or knew who could fix it. Thank you so much.

Cerone installed an outdoor digital over-the-air TV antenna for me. They came on time, did a…read moreprofessional, clean installation, including running cables into my existing cable infrastructure in my house. The technician also set up each of 5 TV's (channel search, etc.) to be sure they all got a signal. The picture is outstanding, no blips or break-ups. I'm even getting a channel or two that I didn't know existed. The cost was very reasonable, just a little more than I pay for cable every month, including the antenna! Before finding Cerone, I had searched and searched for someone who would do this installation. If you want to "cut the cord" these are the guys to install your antenna.

I can't say what a rip-off Frontier is to their customers. I was paying $163.42/month for phone and…read moreDSL internet. Service was constantly interrupted. So I decided to switch to Starlink and say goodbye to Frontier. Try to find the correct phone number on their website? Good luck! Finally found it after 10 minutes of searching. When I told them I wanted to cancel, they were going to reduce my bill to $24.99, which is over five times less than what I have been paying for how many years. They sent me the code to turn in my modem and power cords at the UPS Store (if I don't do it within 30 days, there is a $500 charge). Now they require a $50 restocking fee for an outdated modem that will end up in the trash! Then they tacked on another $8.19 for some other unknown charges. Final bill to disconnect: $221.61!!!!!! If Frontier tries to con you into their service, don't think twice, just hang up the phone!

awful loading plan i feel like i watch 3 people trying to figure out their job not boarding and…read moreshould be leaving clown show

If I could leave more than five stars I would. I've had multiple problems with my PC and contacted…read morethe company for help...nothing worked. I reached out to MM Tech Doctor for help and they did more than that! Not only were they supportive and helpful, they saved me so much money! If you're having problems with your PC (or anything tech wise!) I HIGHLY recommend MM Tech Doctor!!!! Their staff is super understanding, friendly, communicative and helpful!

I moved across country and I find my computer wasn't starting. I ended up going to the only…read morecomputer repair place open on a Saturday but I'm so glad I went here because I was taken care of. Not only did they fix my computer not posting they recommended a fix with my storage. They make sure not only ur problem is fixed in a timely manner but suggest other problems that may need to be fixed with ur computer. If I have any other problems with my computer this is the place I will be going

Pathetic customer service. Walk in and all three guys are on their cell phones texting or…read morescrolling. I'm the one who initiates a conversation. Was returning equipment and the associate helping me says"You know you could just mail yourself." I said "Yes, but don't know what to do exactly". He goes sarcastically "Not that difficult ". As his phone falls out of his lap when grabbing the landline phone. Horrendous and will just go over to the location on Taft, hopefully better there.

Poor service with no respect for consumers. Overcharges are common and no recourse possible.read more

The Cicero Rt 11 store manager, Bill F. (he wouldn't give me his full last name), is a bald-faced…read moreliar and quite an expert gaslighter. On July 9th my T-Mobile Internet gateway wasn't connecting to the Internet. So I called the tech line and after quite a bit of trouble shooting, the on-line tech said that I needed a new gateway and that I could exchange it at the T-Mobile store. No problem for me, since I have already had to return two defective gateways before. I would bring in the bad gateway and they would exchange it, leaving my $50 per month forever plan intact with the same gateway phone number, with ZERO extra charges. It used to be this simple. On July 9th I went to the same T-Mobile store in Cicero Rt.11. This time Bill F. helped me with getting a replacement gateway. No problems so far, Bill F. was on his computer setting up the new gateway and he told me that, since the T-Mobile tech already had put in my account file that the bad gateway would be exchanged, that I will be receiving a shipping label after my billing cycle. He strongly suggested that I take a picture of the shipping label as proof. He did tell me that I could bring the bad gateway, with the shipping label, to the store to ship if I wanted. I asked if I needed to sign or do anything, he said no and to have a good day. Still no problem, went home and the new gateway worked perfectly. My billing cycle is on the 11th of every month. So I started to check my email daily for 10 days for a shipping label that Bill F. said I would receive. No shipping label ever arrived, so I spent a total of 3-4 hours over two days trying to get a shipping label sent to me from their call center. Finally a supervisor got on the phone and told me that the gateway phone number has to be cancelled before they can send a shipping label. I asked him why did I have a new phone number when this was a 1-for-1 exchange of a bad gateway? He told me it was added to my account with the new gateway. So, I cancelled my old gateway phone number with the supervisor and he said that I will receive the shipping label after August 11th, the end of my current billing cycle. I fully believed that this was an easy swap out of a bad gateway, like I have done two times before... Because, Bill F. never told me that I have a new phone number for the gateway and that I needed to cancel the old one. He never told me that I will be prorated and charged for a mid-cycle service change. He never told me that I now have another T-Mobile plan that only has a 5 year price lock guarantee, when I have always wanted my original $50 per month for life plan. So my bill for this cycle is $96.30, which is $46.30 higher than my usual monthly bill of $50 dollars. When I went to the Cicero Rt 11 store to have them fix these things. Bill F. said that he told me that I needed to call and cancel my old phone number. He lied to my face, because the only thing he did tell me, was that I will receive a shipping label after the end of my billing cycle (which should of happened on July 11th) and to take a picture of my shipping label for proof. Now I fully expect more hours of wasted time, trying to get credits for those charges because of Bill F. Fiber internet is coming to my neighborhood soon, so I will be looking into replacing T-Mobile because of Bill F. Frank A.

Sales person unprofessional. Very pushy, no explanation of cell phones, just wanted the sale. Had…read morefriends at the location and playing cards! No mgr came to our aid, would never go back to that location