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Verizon

2.6 (10 reviews)
Special Hours • 10:00 am - 5:00 pm
Updated a few days ago

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2 years ago

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6 months ago

very past service, reliable, friendly staff kiosk to pay bills plenty of parking easy to get in and out

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3 years ago

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2 years ago

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2 years ago

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2 years ago

Beware of the promos they offer....waited months for it to go through only to be told it expired days prior to our signing up.

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4 years ago

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2 years ago

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3 years ago

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2 years ago

the team at this location is amazing he went out of his way to help me with my account! The whole store is very friendly and kind!

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Ask the Community - Verizon

Spectrum - Spectrum Lobby

Spectrum

(25 reviews)

My son and I went to the Brooksville store so he could get his own cellphone account. Michael was…read morevery helpful and talked us through all the options, he was very friendly and easy to talk to, I would definitely recommend going to this store for all your Spectrum issues.

$$$ Beware of these thieves $$$ We have had spectrum phone…read moreservices for a few years... I broke the screen on my phone, so I immediately ordered a new phone online. My husband and I are both disabled, our doctors all call my phone because my husband has a traumatic brain injury and a spine injury and doesn't always understand what the people calling need. I realized that I could put a screen protector on the phone I broke, so it wouldn't cut me, so I did not activate the new phone. I kept it just in case I needed it later. Spectrum put our account on paperless billing, and I put the bill on auto pay so I didn't get busy and forget to pay it, we are constantly at doctor's appointments due to our health, so they have to be able to reach us. I didn't realize that because I didn't activate or send the new phone back they charged **** $40.71 a month "for their services" **** the new phone was paid off when I ordered it, it was never activated, so there was no services I should have been charged for. I never took it out of the box until today when the representative asked me to connect it to my wifi so she could unlock the phone so I can take it to a different company if I want. I bought the phone in October of 2024, so they have changed me $40.71 a month since then. I got a text from my credit card today about the charge for $40.71 from spectrum after I canceled all of the services in January. I called and spoke to a young lady and she said they wouldn't refund it, (it's over $ 600) even though the phone was never activated. I called the billing department and was still told they would not refund the money, so I decided to let everyone know about the thieves. Please beware. I don't want anyone else to get taken by this dishonest company.

Verizon - mobilephones - Updated May 2026

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