Went to this T-Mobile on a mission. Wanted to get out of current carrier services and switch to…read moreMagenta! I had spent almost 2 weeks working on getting our two phones unlocked with the current/old carrier. (Yep, I said old because this trip was a success!) The 2 weeks spent included headaches, customer retention promising me they would take care of it at least 5 times, promises and more promises only to not have them follow through until today, exactly one hour ago. Thankfully no speeding ticket on the way to T-Mobile and we entered the building and were greeted immediately. We waited not even ten minutes and the store manager on duty was helping us. She was happy, smiling and full of energy. She asked why we were there and we told her we needed to end our relationship with our current carrier, both phone are unlocked and she proceeded to tell us the information. Unlimited talk, text and data for $100 all in. No fees on top of that. There is no contract. There is no 'sign up' fee, there is no activation fee...... say WHAT!?? She asked us if this was a hard break up with our current carrier to which I said 'NO' they have made it very very easy for us to make the choice to leave them. She giggled and said it wasn't right for family to treat you that way. She had us walk over to the counter, she grabbed 2 SIM cards, she wrote down our phone numbers and our current carrier's account number. Seriously, no more than 10 minutes later we were walking out of the store as T-Mobile carriers. Hallelujah! (and I am not a church goer!) So, someone FINALLY treated us the way we wanted to be treated. With respect, listened, did not gouge us and knife us in the back. Wow, not sure what to think. Did I say Hallelujah!? $100 a month. Flat fee. That's it. No added fees or hidden fees. So today, the cost for all of this was $40 plus tax. This was for the SIM cards. Heck yes, sign me up! Oh, the $100 is a flat fee as long as you sign up for paperless billing and out pay. Well, that makes it even simpler for me so HECK YES! I have done days of research to get to this point. Our old carrier, AT&T, was horrible to work with. I can't even really call it working together as they constantly made promises that they did not back up. Then to SPRINT, it was an ok plan but no-one would tell me exactly how much my bill would be. They said it will be this much plus taxes and fees. We can't tell you exactly how much but we can give you an estimate. Ugh. Then on to Verizon. You know, the ones that promise you lines for $45. No, not exactly. And they also could not give me an exact amount as far as what the bill would be. Us Cellular doesn't even offer unlimited plans. As we waited for our phones to be ready I was holding my breath the entire time as I just knew something would go wonky with my phone not being unlocked. Thankfully, I was wrong. My old carrier did what they promised and I was able to switch. HALLELUJAH!!! Well done T-Mobile. I may look for a pair of magenta shoes to wear.

I thought sprint was the worst company in the world, until they became T-Mobile. The only reason…read morethat I keep sprint is because I have been a customer since 1996. And I am grandfathered into something that is no longer available. But to get a new phone it is the worst experience. Somebody asked me the other day if there's anything worse than going to the dentist? Yes I said. Going into the sprint store. If you want to buy a new phone for your partner for example, and you're both on the same bill. But you wanna make it a surprise, and pay for it in cash and then gives it to them as a present it is impossible. They have to put the money for the phone on a credit card through your account and there is no way around it. Sprint is now dead... so T-Mobile is the king of bad service.

I needed a new phone desperately and thankfully there was a T Mobile store where I was staying in…read moreFlorida. Hamdi Ibrahim was excellent with me, his patience was superior and his customer service skills were amazing. He went over everything with me and took his time. Handing is a great representative for T Mobile and has given me extraordinary service.

Excellent service from Carlos. He made everything so easy and painless to upgrade my wife's phone…read more Explained everything very well and had answers to all my questions.

Our business has had a persistent phone issue for the past year and a half. We've had countless…read moretechs from the phone company come by, apply a temporary fix, and head on their way, only for the problem to resurface a few days/weeks later. The issue has been OK for a few months but recently came back with a vengeance. Not only did the Tampa Bay Telephone folks come out for a look at the issue on short notice, they also came back the following day on very short notice to work with the phone company tech on getting the issue resolved the right way! More importantly, they explained what was causing the issue, so I have a high degree of confidence that it won't return, now that I know what was causing it. This is just one experience, but the Tampa Bay Telephone crew were professional, honest, and willing to work with me to actually find the root of the problem, which is something that I've practically begged the phone company to let me give them money to do. Less than $70 later and the problem is fixed. I should've called Tampa Bay Telephone a year and a half ago!

From the owner: Telephone System Vendorread more

Huge parking lot. Easy in and out of the store. Clean and new inside. Not overly crowded with…read more'stuff.' Immediately helped by store staff. Stopped by for T-Mobile Tuesday. Was given my items and off I went. Love this store. It is located in a strip mall toward the end. Great little gem. Definitely recommend and will return.

I loved this T-Mobile store. The staff was always knowledgeable and attentive. The customer…read moretraffic was not as hectic as others, so the turnaround time was fast. The store is no longer there. Permanently Closed!

SGD does fantastic work through and through. Many of the other phone companies around the area…read moregenerally throw in the towel when they realize the problem is either out of their scope or just not theirs to begin with. Not SGD though, they work tirelessly to fix issues others stop halfway through on. They do more than just phones too. Everything from TV's, security systems, camera networks, and much more. Devin and Gilbert are incredibly professional yet light-hearted and very thorough with their work and with how they explain things to the customer. They keep you in the loop and informed on what it is they're doing and why. The SGD team is the way to go!

From the owner: What makes SGD Communications Inc. unique is that we don’t just install systems, we build long term…read moretechnology partnerships. While many low voltage companies focus on one time installs, we focus on helping businesses stay secure, connected, and operating efficiently long after the job is complete. We specialize in structured cabling, surveillance systems, access control, and network infrastructure, designing solutions that are scalable and built for growth. Our proactive approach includes ongoing service agreements, system upgrades, and responsive support so our clients are never left on their own. With over 20 years of combined experience, we prioritize clear communication, clean installations, and dependable service, making us a trusted partner for businesses across Tampa and the Southeast.