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    Verizon

    2.1 (33 reviews)
    Closed 10:00 am - 8:00 pm

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    8 years ago

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    2 years ago

    Roberto was amazing!! He displayed exceptional customer service from start to finish!! I will always go to his store for service!!

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    8 years ago

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    6 years ago

    Christian Enriquez provided exceptional service and made sure everything was working before I left the store. Thank you, Christian!

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    8 years ago

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    Ask the Community - Verizon

    Review Highlights - Verizon

    He handed me off to Justin Burnett who is a lead solutions specialist.

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    People searched for Mobile Phones 163 times last month within 15 miles of this business.

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    Verizon

    Verizon

    (4 reviews)

    We love Verizon! We have used them for probably twenty consecutive years! Verizon must be doing…read moresomething right with 146.1 million wireless subscribers as of last June! Verizon's cellular service is almost never disrupted. Well, there was a recent disruption that was not a problem for either my husband or me. Their customer service is great, too! My favorite Verizon employee's name is Sally and I call her "Rockstar Sally" because she is beyond friendly and more than helpful anytime I need help with a new device, such as adding a screen protector or buying a cell phone accessory. I've used T-Mobile in the past and good grief was it weak! I had to walk to my backyard fenceline just to get a cell phone signal when at home. This was really bad! Not so with Verizon as they provide clear reliable communications nearly 100 percent of the time! Thanks, Verizon for excellent products and even better: exceptional customer service!!

    If the US Army can bring back their legendary "Be All You Can Be" recruiting tagline after a thirty…read moreyear hiatus, Verizon Wireless can certainly resurrect their hyper annoying "Can You Hear Me Now" from slogan purgatory just in time to aggravate a new generation. To the bewilderment of their marketing brain trust, our phones have become so second-nature and transactional that the carrier/brand is almost irrelevant, and that's just not good enough for VZW who desperately needs you to have such a meaningful RELATIONSHIP with their technology that you are bound together forever in distracted bliss as your capacity for independent thought TikTok's away. Good luck with that. In the meantime expect an advertising deluge featuring hyperventilating mobs of happy shiny "Influencers" having an or--gasm over the magic that is Verizon. Just text me when it's over. Three "been there, done that" stars for the lack of an original idea.

    Verizon Wireless

    Verizon Wireless

    (5 reviews)

    This is not linked to a store location. It's the customer service on the phone…read more I just had one of the worst customer service experiences ever with Verizon. On July 12th, the Samsung phone that's the primary number on the account stopped working (touch screen stopped working) so it got sent off for repairs. I made the decision to get a backup phone by adding a line to the account and opted for an iPhone, which arrived on the 16th. Since it's taking longer than usual for my Samsung to be returned to me, I went through the process of updating contact information and authentication methods on important accounts to include the number linked to the iPhone. I tried to log into my account but it wouldn't let me advance pass the screen attempting to send a code/ link to my old phone number (the one being repaired), I called Verizon to see if I could get the iPhone number to be used as the number for MFA. With all the stress going on, I could not remember the pin linked to my account. However, I was able to provide other identifying information (email address, other phone numbers on my account, my physical address, and my SSN). I experienced being gaslit and was told by one representative that my account could not be found, despite a bill being sent to my email address today. Then the "manager" did not relay the correct information to "tech support". I was kept on the phone for almost two hours with customer service representatives trying to make me feel stupid for their inability to fix the problem. The customer service needs improving. Have some empathy for your customers. Don't insult their intelligence. And have additional ways of authenticating your customers apart from this method that the tech team is unable to figure out how to undo.

    Online chat is of course agonizingly slow. I think they are carrying on several conversations at…read moreonce, round-robin. Nobody can give a straight answer. Here is the price you will pay. Okay, agreed. Sign up. Send me a bill. It's $150 more than they agreed. Chat again. Let me check that for you...for two hours, until the chat just goes dead, and there is no record of anything, no way to download the chat, nobody can email it to you. "...rest assured...I am here to help..." hour...hour...hour...disconnected, stopped responding...bill still $150 more than promised..."I fixed that you should see that on your account soon..." No change, nothing. Lies. Thievery. Stealing. Scamming. Scambags. If any other cell phone service didn't have exactly the same reviews I'd have left years ago. I think they're all run by the same losers.

    Verizon - mobilephones - Updated May 2026

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