Con-Men..Worst customer service imaginable. The Parlin NJ office is bottom of the food chain. Good…read moreluck speaking to someone there & not jumping over the counter

Optimum will do anything possible to not allow you to cancel. Including disconnecting me after 45…read moreminutes on the phone and asking me to hold for final confirmation. No care for customer and length of relationship. You are only worth your next month's payment to them.

Honestly the manager is a lazy POS. Doesn't want to do his job and is very arrogant. Claims he…read morecan't tell me what's in stock because of a policy that doesn't exist at any other AT&T store. I think it's because he doesn't want to pause his Netflix show and get up to see what they have. Do not go to this location!

Went to this store to ask about upgrading and was told that I can't trade my iPhone 8 in to get…read moremoney towards another phone. I was told my phone was too old. But that wasn't true. I was able to trade my phone in at another store and get $350 off a iPhone 13.

Absolutely impressed with the service here. When my computer suddenly stopped turning on, they…read morewalked me through several steps over messages. They recommended I try replacing the power cord before bringing it in -- and that simple fix brought my computer back to life. It's rare to find a business that puts integrity and customer care first. Highly recommend.

Great service when my iPad screen cracked. The repair was completed within a few hours. I highly…read morerecommend!

Alina was a great help as was Brett, the store was busy yet people were assisted and the Experiance…read morewas good, keep up the good work!

I switched from Verizon to T Mobile at another T Mobile store. The service was good there as well,…read morebecause I was a new customer and they were selling me the service and phones, so expected it. The next day I had questions and had to setup one of the phone and update my Netflix's account, so went to my local T Mobile store in Old Bridge. From the minute I walked in I was greeted by everyone and Samm asked how she could help me and addressed all my issues. Helping me with both phones and Netflix. She spent just about an hour addressing all my issues and questions and never tried to rush me. She went over and beyond normal customer services and was very pleasant.

Exemplary customer service. The manager and the sales rep were great. Patient, caring and…read morehelpful. Satisfied customer. DP

Will not go into details but agreeing with all the other comments and sentiment here. The employees…read morehere need customer service and cultural diversity equity and inclusion training. They were rude and dismissive. They made me feel guilty being in the store; the two employees made it seem like I was a burden on them. Customer facing service and support should be key to delivering any service or product - the 101 to any business small or large. So disappointed in verizon. I switched to verizon from T-Mobile and now will look into switching back.

Great response time. Very helpful and knowledgeable. I highly recommend Tom for any future…read moretech/network projects.

The gentleman came and had the patience of a saint! He helped me reconnect my google doorbell &…read moregarage videos. He also helped me with my printer!!

Place never opens on time. I'm sitting in my car for 25 minutes suppose to open at 11:00 am it's…read morestill not open It's 11:20. Guess they don't care if there customers are waiting .

so yesterday I went and bought a new ps4 controller so my nephew could play because I thought mine…read morewas broken but it was just the cord I was using..... so the controller I bought was a white pre-owned controller when I got home my girlfriend exact words were they really charged you 70$ for this preowned controller and its dirty. So the next I go back to return because I figure out it wasn't the controller, I hand the controller and the first thing the lady says is that I didn't get this from here and that they don't sell items like that. But yes you did or somebody did peoples work should be checked

Great repair service . I got my iphone fixed there on the…read morespot . Great service A+++++++++

Have been here twice to get cell phones for my parents. The only reason why we came here a second…read moretime was because our rebates were rejected and we wanted our money. They are very cunning individuals that work here who will modify cell phone contract social security numbers, repackage cell phones in such a manner to have you qualify for rebates, etc. I would not recommend this place at all. If you need a cell phone, just get one online from Amazon or directly from the carrier to avoid issues.