Cancel

    Open app

    Search

    Verizon

    3.9 (45 reviews)
    Closed 10:00 am - 7:00 pm

    Verizon Photos

    You might also consider

    Recommended Reviews - Verizon

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Matt M.
    162
    54
    12

    4 months ago

    Business owner information

    Photo of Help Desk

    Help Desk

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Help Desk

    Help Desk

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 9
    Thanks 2
    Love this 4
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Help Desk

    Help Desk

    Helpful 6
    Thanks 1
    Love this 1
    Oh no 4

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Help Desk

    Help Desk

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Worse store long wait bad services horrible don't care about the customers take long time for simple request

    Business owner information

    Photo of Help Desk

    Help Desk

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Help Desk

    Help Desk

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brooke C.
    77
    25
    16

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jen K.
    0
    19
    1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lee B.
    0
    17
    3

    4 years ago

    Business owner information

    Photo of Help Desk

    Help Desk

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Help Desk

    Help Desk

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Kadra L.

    Kadra L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Guido M.
    1
    316
    483

    4 years ago

    Business owner information

    Photo of Kadra L.

    Kadra L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Riley H.
    40
    48
    22

    5 years ago

    Business owner information

    Photo of Kadra L.

    Kadra L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Do not go near closing. It is not the employees fault but this poor guy was alone dealing with my issue and an irate customer.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mary B.
    52
    15
    2

    6 years ago

    Devon has the best customer service, extremely patient with all of his customers and just brings a warm and friendly vibe to the store :)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Kadra L.

    Kadra L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Tim was so very helpful and fixed the problem I was having....the entire staff at this location is helpful and wonderful !!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Tina H.
    217
    5
    0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Selena L.
    47
    11
    10

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Jordan helped us for a very long time getting a Verizon account set up for my friend and her son.

    Mentioned in 7 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Mobile Phones 1,901 times last month within 15 miles of this business.

    Verify this business

    T-Mobile

    T-Mobile

    2.7(98 reviews)
    1.4 mi
    $$$
    Virtual estimates
    Shipping

    Yesterday I had an experience with T-Mobile that has renewed my faith in customer service. I'd gone…read moreto Cox Cable to complain about my sluggish internet. They suggested a new Modem, which I installed. Service did not improve, and they didn't seem to care. They also informed me that the promotion I'd been on for two years would expire in two weeks, bringing my monthly bill up another $30. Their lack of compassion for long time customers and the service they receive was simply depressing. A coworker suggested I go to T-Mobile; my phone service is through them. I went, they bundled my internet, phone service and phone, saving me almost $70 a month! I spoke with two different reps on two visits, they explained everything in simple terms, and gave me every discount I was entitled to. These folks might just put Cox out of business. I was so happy, why didn't I do this years ago? Plus, the price I was given is locked in for years! Unlike Cox, which goes up a dollar every few months. T-Mobile also included Hulu at no charge!! I've read other reviews on YELP, and I'll agree with one thing. When your business increases, and you continue to offer great deals, you must beef up your staff. I did not have to wait too long at either of my visits, but I purposely went on my days off. The staff was polite, they listened to my needs, and generally seemed determined to get me a great deal. Which they did. I've felt nothing but satisfied for two days, in today's economy I felt like I scored a minor financial personal victory! My internet is slightly faster also. Hopefully there will be no surprises on my first bill, I'll keep you posted.

    Terrible customer service. My sister visited the store last weekend, and the associate who assisted…read moreher was unhelpful. Instead of helping her get a new phone, he told her to download the app and order online. She came in to trade her phone and leave with a new one. Today, I called the store to ask if we could trade in and get a new phone in person. The employee said yes, and I asked if he would be there. He gave me attitude when I mentioned the previous incident and he was defensive, turns out it was the same employee, Cody, who told my sister to download the app. He has a poor attitude and refuses to assist customers. This is how you lose customers, T-Mobile.

    Photos
    T-Mobile
    T-Mobile
    T-Mobile

    See all

    T-Mobile

    T-Mobile

    2.9(18 reviews)
    0.2 mi

    Preparing to switch providers, I was in the process of returning equipment to the store. Having…read morespoke to customer care, they had cleared me to bring my rental equipment to this location for drop off. Having been burned before, I made sure I was recording the encounter (as I wanted proof I turned the equipment in and it was in mint condition, you never know what happens once you leave). The associate was mostly accommodating but didn't quite want to take in the equipment. After asking for a manager (who supposedly wasn't in the back, but then suddenly was once she realized she was being recorded), she goes off to retrieve her. I was perplexed...why was it so challenging to accept THEIR equipment that they had no problem sending to me within minutes of my order? While the girl was seeking out her manager, another associate (we will just call him "B") decides to ignore the customer he's dealing with and starts arguing with me that they aren't responsible for what happens to the equipment I'm turning in. I mean...it's their equipment, right? He goes on to threaten me, makes a highly inappropriate comment that offended even the customer he was SUPPOSED to be helping, when finally the manager shows up. So NOW they can accept it. Amazing! With everyone in the store now uncomfortable because of "B"'s behavior, I just had to shake my head in disbelief and recognize that today's workforce is not what it was pre-Covid. These people are miserable, don't want to work, and are stuck peddling cell phones all day with zero customer service skills. It completely justified switching networks and I'm now saving a ton, have better service and am kicking myself for all the money I wasted on that network. If you absolutely MUST use T-Mobile, I'd avoid this store at all costs. If you're looking for alternatives, check out Mint Mobile. It sounded a bit gimmicky and too good to be true, but I've had them for a while now and am paying about 1/3rd what I did for TMO and service is fantastic.

    Chad, was exceptional. Great service, quality info and insights. Amazingly patient with complex…read morephone issues. Highly recommend this location.

    Photos
    T-Mobile
    T-Mobile
    T-Mobile

    See all

    Verizon Wireless - Pete

    Verizon Wireless

    2.8(53 reviews)
    2.6 miSouth Summerlin
    $$

    Stopped in to see about getting a second line for work. Verizon is the only cell tower where I…read morework. So was time to upgrade. I will still keep my At&t service until my contract expires with them next year. I got the 'works' I was offered a 'free' iPhone 16 and iPad 16 with a 3 year contract. Signed up for auto pay, so my projected bill will be around $85 a month for the two lines. I also bought all the cords, cases and extra goodies. I spent wayyyyyyyyyyyyyyyyyyyyy more than I thought. But Im happy with all my purchases. It took about 2 hours to get it all set up. A little longer than I wanted on my day off. Located downtown Summerlin near Trader Joes just off the 215W and Sahara

    Avoid at all costs…read more I'm a full-time working professional and single mom with very little time. I've had ATT, T-Mobile, etc. and Verizon is by far the worst. I transferred my family over from AT&T including my parents. My mom's line was initially transferred THEN kicked back to AT&T so I've been charged a separate bill for her single line. Meanwhile lovely Verizon decided to charge me for an e-sim for her phone with a number we've never seen before (not hers). So I apparently paid a setup and activation fee for this ghost number. Also meanwhile, another number mysteriously appeared on my bill so I was paying an additional 2 lines, in addition to the ATT bill of my mom's I was paying separately. All the while, reception is supposedly 'best' but really sucks in the new summerlin areas (west of lake mead/ 215). I walked into the store seeking their help and the manager Taryn told me to call 611. I asked what's the difference calling in-store vs the 611 I call from home - same thing, "you might as well call from home." how's that for customer service? I've been on the line going on 3 hours for the 5th time trying to get this issue sorted out and resolved. Best of all, if I want to move back to ATT where my mom's line is, I'll have to pay $1900 to pay off devices. Oh- my trade in credits of $28 per month also mysteriously disappeared. So many stories of untold grief and inconvenience and fees caused by this place. Oh and my monthly cell phone bill went up from $145 to $400 now, and mind you, 2 lines I've never even seen or used before. But when you walk into the store they aggressively try to get you to upgrade your phone or sign up for home internet. The staff is very obviously incentivized to upsell and make a certain target of financial production each day. That's a no brainer. I really regret moving to Verizon from my previous carrier where I was having zero issues except reception (which is usually bad in new build areas).

    Photos
    Verizon Wireless - Tanya

    Tanya

    Verizon Wireless
    Verizon Wireless

    See all

    Verizon - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...