CARLOS, one of the employees, was so incredibly helpful. He found everything I needed that was not…read moreon the floor by going in the back to get it for me, and when he got back, he carried everything to check out for me without me asking, and then waited for me to check out and carried everything to my car. It was unbelievable serviceand he did it without asking. Such a great employee!

We came looking for the game Rummikub and left with Catch Phrase. The game aisle was a bit…read moredisappointing as there were empty spaces/shelves. Target is having a 4 day Summer Sale for Circle members only and sodas, band aids, swim wear and varying products are price reduced. Checkout was exhausting as their sales apply to Circle members only which we were unaware of until checkout. However, the savings of about $25.00 proved worth the hassle. You must sign up to be a Circle member to receive their dis points at checkout.

A lady at the checkout was super helpful and knowledgeable in answering my boot questions.read more

We went here just for fun to look around. We were ready to leave and when we walked out the alarm…read morewent off. (I'm assuming from our hotel card, or our tags from the art museum that we're still in my wife's purse)? We walked back in and joked saying we didn't take anything and the staff were really rude and said, "I didn't say you did, just have a good Sunday" I would not recommend, very rude staff.

I stopped in to purchase a Dewalt battery for my yard equipment. The associate was rude and not…read morevery helpful. The Jackson Hole Ace Hardware should be called Crap Hole Ace Hardware. I'll never step foot into that store again.

I need to make a copy of a key. I had looked around town at a few small businesses cause I like to…read moresupport local family owned businesses. Unfortunately none of them ever got back to me so I went with Ace Hardware. I was able to get a key made quickly and efficiently. The people at the register were friendly. Ace had a variety of different styles of keys but I went with a colored one so it would be easily identifiable against the others I have. It only cost me about five dollars for a single key.

I ran out of film on a recent trip to Yellowstone/Grand Tetons and happened to find this place…read morewhile grabbing lunch in Jackson. I am new to film and they were so kind and helpful! They helped me find the right type of film for my needs and they even gave me a free sticker! Awesome place! Would love to visit again if I'm ever in the area!

Bought a new battery for my canon camera. The guy said it was an off brand, Pro Master. Charged the…read morebattery for 5-6 hours. Put new battery in my camera and was only half charged. Battery only lasted about 30 minutes. Charged battery again last night, no change. Will not charge fully. Sadly I had read this to be an issue from this shop but I was desperate for a battery. Save your money.

We had been buying Pendleton products at the Old Faithful gift shops, such as the bison coaster…read morerugs, and thought the products were of high quality and cute. We wanted to buy a set of Indian art inspired coffee mugs and T-shirts, so we were really excited to find this big Pendleton store in town. But this store was not welcoming. There were only one staff at this large but narrow store. This staff was an old white woman, wearing a whitish cowboy hat on this day. We crossed her twice, closely, when we entered and exited the store. The store has very narrow walkways, she looked at us with unfriendly face as to say; what the hell are you doing here. No greetings or a smile, just mean stares! The second time when we cross her again on the way out, she looked at us with side eyes again, seems annoyed. This was unfortunate and abnormal, as we have been to many other stores in town. Everyone was friendly, greeted us and tried to help. Do not go here unless you want to be treated with a bad attitude. Management, if you care, we were at this store on Aug 30, 2024, around 10:30am.

Just stepped into Pendleton to purchase a Grand Teton limited blanket…read more Left with nothing but a bad feeling based on my interaction with a retail male clerk. Unhelpful Judgemental Unkind He mumbled an unnecessary remark under his breath and looked shocked when I looked back and stared at him so he knew I was not intimidated by his words. Very odd and unnecessary interaction in a retail environment He is a surprise to me as this store has always hired kind, knowledgeable retail clerks and managers. Owners, Let me know when he is gone so I can resume my Pendleton shopping.

Great customer service. Small but nice selection of hiking shoes. Nice store overall.read more

I needed some shoes and this place was recommended by a different store that didn't have the…read moreselection I was looking for. Luckily, for me, I didn't have to shop any more after this because JD High Country Outfitters had a large selection of women's shoes and I found two pairs I actually liked a lot. I thought the pricing was fair for the area and the high end nature of the shoes. I bought a pair of Sorrel waterproof sneakers for $120. They were marked up about $35 more than Sorrel's website which is about normal for retailers like this. The only real problem I had was with the service here. I tried my best to not get mad but I was fuming by the end of this experience. I'll try to give them some grace and say that maybe I wasn't forward enough in pushing other people out of the way to get them to bring me shoes from downstairs but a place with great customer service wouldn't need that. I also can say well, they were young men, who didn't seem to care about their jobs but again, why work here if you don't want to help people.

Great customer service! Workers were super helpful and polite. This is our first time fly fishing…read moreand we knew very little. He walked us around the shore and made several recommendations. Thank you!

VERY POSITIVE EXPERIENCE!!!…read more Although Orvis is a corporate entity, they seem to excel at attracting local talent with superior customer service skills. This is certainly the case with Andrea. She took the time to do a knowledge transfer regarding the nearby waters and walked me through selecting flies whilst patiently answering my questions regarding techniques. An unfortunate event abruptly ended my trip and I left Wyoming having never wetted the line. Andrea's professionalism was a bright spot in my visit and I'll be sure to return to this Orvis when I get back to Jackson.

Penny Lane is one of my favorite shops in Jackson! They have a good mix of adorable clothing for…read morewomen and kids, plus the best selection of gifts when you need something unique. The staff is incredibly friendly and helpful. Highly recommend!

Rude lady at counter. She didn't look in back stock for item. Me and wife where very disappointedread more