10-31-23 I have dealt with AT&T for over 26 years here in…read moreJackson, Wyoming. This year our family will spend over $4,000 up grading our phones. At times I have had difficult issues that the AT&T help line at 611 have been completely unhelpful with. However, Daniel T. in the local Jackson, Wyoming store always helps me resolve problems, usually right on the spot, as recently as today. Thank you Daniel as always! Dave ;0)

Terrible customer service, had an appointment at 10:30 and the text said 5 people were ahead of me…read moreand they would let me know when I could meet Erika inside. I was then told by Erika that I wasn't sitting inside when I got that text so she cancelled my appointment. I continued to wait while she took multiple people before helping me so I left. I drove 3 hours total for this appointment and was treated very rudely. I think I'll switch my provider now.

Going to the store they have one person working, which they need two or three people in there…read more Waited over an hour still got no help because there's one guy helping two people so I left. It's just unacceptable. Get more people in the store so you can help more people while four people are waiting to get help.

This Verizon store has come to our rescue twice-once for an Apple Watch issue and today searching…read morefor a car charging cable. They were quick to assist, pricing competitive and we were on our way in no time! Thank you!

Yikes! This place was so bad, it is hard to believe it is being rated on Yelp! at all…read more. This is not even a truly verified Verizon retailer! This ramshackle narrow office is full of discarded, overpriced, scrounged, barely sellable inventory. Not to mention that the staff is hard of hearing and does not seem to want to make an effort to retain customers.. This shanty-shop was totally sold out of chargers and charging cables in a state in which these items are sorely searched for and NOT found. All they had at this place was a 35-foot charging cable. THIRTY FIVE FEET!? After being waffled into a purchase we ended up returning this cheap heap of junk the very next day (not made in the U.S.A.) with a cable long enough to charge a small boat! This shop is co-owned by a 'property managers who owns all the other shops in this little mall: so you ARE NOT supporting a 'local business' at all! Locals do not like this property owner, either. Review: 2

Avoid this store at all costs. If I could give it zero stars, I would…read more Cody the store manager threatened to have Law Enforcement go after me after he had an error happen during an exchange. Aaron Rupp the District Manager will not participate in any conversation that is documentable because he doesn't want proof of conversation. Kris Bertagnolli the District Sales Manager refuses to answer any sort of contact. The management in this company is a disgrace to what any company that handles customer service should be. Avoid as much as possible. The headache that I've received from this company is brutal.

I had no clue what ZAGG was before calling and asking about some tech questions about an IPad…read more Jaxon is quick on his feet, knowledgeable, funny, a great salesman, and was able to answer every question I had. He provided me with some new knowledge, was able to bundle and give me a grate deal on a few products! I like that they have a great lifetime warranty both online if you register your products and in store. The house brand ZAGG products they carry seem to be well made as well and have some cool futures.

Was helped by Jaxson. Walked in expecting to spend $200, and he was able to fix my problem for $10…read more This type of honesty, and his level of customer service is what will make me a lifelong customer. Thank you.

We purchased an iPhone 11 this afternoon, it was a replacement for my wife's iPhone 7, which had…read moreseen better days. Well everything went well until I got home and the the fun started, I had a hard time getting everything up and running, basically because of an email and password problem. So after a few hours of struggling I decided to go back to the store and get assistance. The assistant who helped me was Monica, and I think even she had a few moments where she was trying to fathom out what I had done, but she came through and got everything up and running. I would like to give Monica a big shout out for her patience and understanding and for her skill in getting the phone set up. If I need assistance again I'll be sure to seek Monica out, she really is a credit to that store.

The service is really bad. I don't waited for more than 50 minutes and nothing we just saw the…read moreemployees talking the whole time. They entered their employee rooms and never came out just wasted an hour of my day.

I was very impressed with the fast service and quick fix of my problem. The guy was very nice and…read morehelpful.

Wonderful service!!! Definitely now my go to place,price was lower than any other stores with out…read moreAppleCare and the guy was so nice !!! The have water and candy in the lobby for you definitely recommend! Did a test with his phone and threw it in the air and let it fall and didn't crack so definitely a good screen test.

CARLOS, one of the employees, was so incredibly helpful. He found everything I needed that was not…read moreon the floor by going in the back to get it for me, and when he got back, he carried everything to check out for me without me asking, and then waited for me to check out and carried everything to my car. It was unbelievable serviceand he did it without asking. Such a great employee!

We came looking for the game Rummikub and left with Catch Phrase. The game aisle was a bit…read moredisappointing as there were empty spaces/shelves. Target is having a 4 day Summer Sale for Circle members only and sodas, band aids, swim wear and varying products are price reduced. Checkout was exhausting as their sales apply to Circle members only which we were unaware of until checkout. However, the savings of about $25.00 proved worth the hassle. You must sign up to be a Circle member to receive their dis points at checkout.