This is a great local business. They offered great customer service even after the original sale…read more The employees were helpful, knowledgeable and went above the call for me with service.

So I had a phone emergency and needed a phone. I came in and was able to get a phone for a…read morereasonable price and great quality. The customer service was top notch too. Michael the store manager was about to close but stayed open just to make sure I got what I needed. He even placed a protective cover on it for me free of charge with my purchase. If your phone is broken, or you just need to get set up with a phone at a reasonable price, GO HERE!!

I had no clue what ZAGG was before calling and asking about some tech questions about an IPad…read more Jaxon is quick on his feet, knowledgeable, funny, a great salesman, and was able to answer every question I had. He provided me with some new knowledge, was able to bundle and give me a grate deal on a few products! I like that they have a great lifetime warranty both online if you register your products and in store. The house brand ZAGG products they carry seem to be well made as well and have some cool futures.

Was helped by Jaxson. Walked in expecting to spend $200, and he was able to fix my problem for $10…read more This type of honesty, and his level of customer service is what will make me a lifelong customer. Thank you.

Always helpful and courteous. If they don't have your battery or bulb, they will look for it at…read moreother stores.

Gave me the discount online due to computer issues , great guys to work with . Thank you for my new…read morebattery X2

The group of young men running this store absolutely took a poor situation and made it right. The…read moreservice and timeliness of this group to help resolve an issue of mine was handled with care and consideration, even when I certainly did not put my best foot forward. To them and their management team, thank you! My opinion of cellular service providers was improved today and am thankful to be a Verizon customer.

The ABSOLUTE WORST! BUYER BEWARE!! This is NOT a corporate owned store, this is a licensed…read moreresellers who's single focus is to sell devices and god forbid there's an issue they'll attempt charge you a restocking fee...fight that! MAKE SURE to go to the corporate store on 17th across from the mall instead!

Well I'll be! That was the fastest trip we've ever had at a Verizon store! Christopher helped us…read moreswitch over plans and whatnot; he was absolutely stellar! He was knowledgeable, professional, and friendly. Give this man a raise!!!! All that to say that this was an excellent experience at a mobile phone store.

Customer Service from VZ Rep Lexi is the rudest! The hate she has for older people was palpable. I…read morecame in to get a new phone but after she snapped at me twice, I declined her offer and left. And told her she was rude to which she responded with more vitriol. I'm going to cancel my VZ account. I pay Way Too Much to be treated like that by anyone. Especially a hateful Gen Z'er. UPDATE: About 2 or 3 hrs after I posted this review a cyber truck, never seen in the neighborhood before, drove by. It slowed down in front of our house, and the kid in the driver side backseat had her window down and took a photo of our house. Coincidence?? I think not. Lexi had my account docs and address. It's getting scary spicy out there.

we are so blessed to have finally found all the answers to our cell phone issues. our story began…read morein may 2018, and came to a successful solution today, aug 1, 2018. so all your questions, cell phone fixes, advice for cell phones, sell phone services! used cell phones start right here with vic francisco rayden manny wasn't there but i will bet you if you need any cell phone help, this is your only stop needed! idaho falls

From the owner: At Lend Me An Ear Cellular we specialize in all things cellular. We offer affordable prepaid plans…read moreusing America's Most Reliable 4G LTE network, along with family plans, cellphone repairs and accessories. Our customers choose us because of our knowledge of our products and the quality services we provide them every time. We make it a point to create a welcoming atmosphere for our customers and listen to their wants and needs. Building lasting customer relationships is important to us, and we know how important it is for our customers to get set up with a plan and phone that is right for them.

I had been a Tmobile customer for years. After moving to North Dakota I had to switch to Verizon,…read morethen this year I switched to Sprint. Verizon has good connection but Tmobile has faster Internet, at least in my area. Sprint had me at a lower price, but then I had to add more data. Tmobile allows me to have everything I love for cheaper. New phones every six months with Jump, unlimited data, and amazing customer service. Thank you to the Idaho Falls Tmobile for helping me come back. You rock. The Internet at the store was slow, so it took a while to get it done but we did it. One small thing I had a balance in collections from when I left Tmobile in December 2014, but I had paid that collection off. I was a little frustrated that even showed up. However, my rep did call for me and get it figured out, and taken off.

I wanted to love T-Mobile, but my experience has been incredibly frustrating. I received…read moreconflicting information from multiple representatives, was charged fees that were never justified, nobody is willing to help you from the top down, and I've spent hours of time trying to correct issues that should have been handled the first time. The lack of consistent communication and accountability was the most disappointing part. I hope they improve their customer service because no customer should have to work this hard to resolve a simple problem. Honestly the most deceptive company you could choose.