This is a great local business. They offered great customer service even after the original sale…read more The employees were helpful, knowledgeable and went above the call for me with service.

So I had a phone emergency and needed a phone. I came in and was able to get a phone for a…read morereasonable price and great quality. The customer service was top notch too. Michael the store manager was about to close but stayed open just to make sure I got what I needed. He even placed a protective cover on it for me free of charge with my purchase. If your phone is broken, or you just need to get set up with a phone at a reasonable price, GO HERE!!

I had no clue what ZAGG was before calling and asking about some tech questions about an IPad…read more Jaxon is quick on his feet, knowledgeable, funny, a great salesman, and was able to answer every question I had. He provided me with some new knowledge, was able to bundle and give me a grate deal on a few products! I like that they have a great lifetime warranty both online if you register your products and in store. The house brand ZAGG products they carry seem to be well made as well and have some cool futures.

Was helped by Jaxson. Walked in expecting to spend $200, and he was able to fix my problem for $10…read more This type of honesty, and his level of customer service is what will make me a lifelong customer. Thank you.

Gave me the discount online due to computer issues , great guys to work with . Thank you for my new…read morebattery X2

Very helpful associate during a crisis of the loss of battery power from our solar panels. Walked…read moreus through options, offered recommendations and supplied us with exactly what we needed. We were panicked travelers on a first long outing and this was Day 2 of a 2 week cross country trek. Thank you for the knowledge and genuine advice. We appreciate the integrity behind the options. He could have almost sold our desperate souls anything but kept it real.

The ABSOLUTE WORST! BUYER BEWARE!! This is NOT a corporate owned store, this is a licensed…read moreresellers who's single focus is to sell devices and god forbid there's an issue they'll attempt charge you a restocking fee...fight that! MAKE SURE to go to the corporate store on 17th across from the mall instead!

I don't like Verizon anyways. But I was there to look at phones with my boyfriend, and the lady who…read more"welcomed" us sounded like she'd rather be literally anywhere else on the planet. Customer service has always been crap with Verizon. But her (pardon my French) bitchy attitude with us the second we walked in the door, when all we wanted to do was to look at some new phones. It was a bit pathetic of a customer service rep. We went to AT&T and switched over to them. I'm pretty sure her name was Dulce.

Best ever. My Mom was confused about her mobile phone bill and needed help sorting it out. At 94…read moreshe texts everyday. Amanda did a remarkable job. With my Mom in the store, Amanda got us both on the line and sorted out the account. She helped set up a new one that was less costly. My Mom is a very happy lady. Thank you for your help. Bob

Customer Service from VZ Rep Lexi is the rudest! The hate she has for older people was palpable. I…read morecame in to get a new phone but after she snapped at me twice, I declined her offer and left. And told her she was rude to which she responded with more vitriol. I'm going to cancel my VZ account. I pay Way Too Much to be treated like that by anyone. Especially a hateful Gen Z'er. UPDATE: About 2 or 3 hrs after I posted this review a cyber truck, never seen in the neighborhood before, drove by. It slowed down in front of our house, and the kid in the driver side backseat had her window down and took a photo of our house. Coincidence?? I think not. Lexi had my account docs and address. It's getting scary spicy out there.

we are so blessed to have finally found all the answers to our cell phone issues. our story began…read morein may 2018, and came to a successful solution today, aug 1, 2018. so all your questions, cell phone fixes, advice for cell phones, sell phone services! used cell phones start right here with vic francisco rayden manny wasn't there but i will bet you if you need any cell phone help, this is your only stop needed! idaho falls

From the owner: At Lend Me An Ear Cellular we specialize in all things cellular. We offer affordable prepaid plans…read moreusing America's 3 Reliable 4G LTE networks, along with family plans, cellphone repairs and accessories. Our customers choose us because of our knowledge of our products and the quality services we provide them every time. We make it a point to create a welcoming atmosphere for our customers and listen to their wants and needs. Building lasting customer relationships is important to us, and we know how important it is for our customers to get set up with a plan and phone that is right for them.

Cam, He said he is the Manager at the Grand Teton Mall store. I met him at the T-Mobile on Utah…read moreAve. in Idaho Falls. I wish he never helped me. This pathological liar had turned a good Experience to a nightmare. I had been dealing with Quinn at first since I started visiting the store. I was going to the store on 25th Street. But everytime you walk in there the employees look like a deer caught in headlights. They would just immediately send you to isource for everything. Anyway I visited the T-Mobile on Utah. Remington the Gentleman at Isource said they were better than the other store. Remington at Isource is very helpful and a Great Businessman. I'm happy to go there anytime even if it's just to say Hello. I had an issue with the IPhone I had. I had tripped and it fell into a hot bonfire. AppleCare and T-MOBILE 360 wouldn't help me get a replacement not even a 5% off or anything. I told Cam I just wanted to get the cheap Motorola for now. Because I can just pay it off and save up for another IPhone later. So he went to the back and which I thought he was getting me the Motorola I had asked for. Instead he brings me this Google Pixle. And told me it takes better pictures. Said it was a better phone. But I just wanted the Motorola. Even though I cannot stand Google and Billy Gates because of them stealing and not giving me back my intellectual property for over 24 years. So Cam just rings me for the crappy Pixel anyway. Which I leave to store very unhappy. So I return to the store a day later and saw Cam again. He tells me to hang on to it that it's ok. Then they push other products on me I really did not want or have no need for. So over this past month I'm in that store once or 3 times a week. Not liking the product they put on me and the WiFi kept going in and out. It seemed to be defective. So now the run around begins. Cam had moved to the Grand Teton Mall store. John the Manager tells me I should go over and talk to Cam. But I bought the products at the Utah location. I'm in my head thinking this is not cool. So I go over to the Grand Teton Mall to see Cam. I tell him about the WiFi hotspot and if he could help me change the password. He couldn't figure it out and then lies and tells me it cannot be changed. I told him again I did not like the Pixel and again for the third or 4th time to hang on to it. It's a good phone. But the good phone is $200 more than the Motorola. Cam was just thinking about himself and his little commission on the phone. So I go back to the Utah store they tell me AGAIN to go talk to Cam. Now I'm overly frustrated and I have a business myself to run and try to get up off the ground. This is no help at all and some of the worst customer service I have ever had. Meanwhile they have kept giving me the run around and the return time has expired for me to return the item. Now I'm stuck with a product I despise. And afraid to use it. Because my intellectual property will be stolen again. After losing my mother, my dog getting ran over my pickup getting totaled and my intellectual property stolen. It's feels the kicks in the gut and face just keep coming. I'm already sad and depressed meanwhile people like Cam have their foot in your back. This has been a truly horrible experience. I hope this story helps other people make a decision. Stay away from Cam the Snake Oil salesman. He lied and sold me a product I clearly did not want. And don't waste your money on the 360 or AppleCare. They DONT CARE! I would never ever treat anyone like this just for a few bucks!

My wife and I walked in with the purpose of getting the best deal on the newest iPhone and we were…read moreable to find an amazing deal. Cam and his team were friendly, communicative, and worked overtime to help us get the best deal possible and did everything they could to port my wife's number over when we ran into difficulties. I wish I could tip these guys for the extra hard work they put in! Big shoutout to Cam for everything and being so helpful!