This is a great local business. They offered great customer service even after the original sale…read more The employees were helpful, knowledgeable and went above the call for me with service.

So I had a phone emergency and needed a phone. I came in and was able to get a phone for a…read morereasonable price and great quality. The customer service was top notch too. Michael the store manager was about to close but stayed open just to make sure I got what I needed. He even placed a protective cover on it for me free of charge with my purchase. If your phone is broken, or you just need to get set up with a phone at a reasonable price, GO HERE!!

Always helpful and courteous. If they don't have your battery or bulb, they will look for it at…read moreother stores.

Gave me the discount online due to computer issues , great guys to work with . Thank you for my new…read morebattery X2

My son's cell phone had parts of his screen that were unresponsive to touch. We brought his phone…read morein to ubreakifix. The person at the counter was professional and easy to talk to. The repair price that was quoted was reasonable. Our phone was repaired in two days. They told us it was still under warranty and there was no charge! We are really happy with the service we received and wouldn't hesitate to recommend this business.

Took my brand new iPhone here to get the back of my phone replaced since it had a crack after…read moregetting the phone back my camera would not work my screen is popping out on one side , more than 70% also seems like they switched out my battery because all of a sudden I had a very bad experience with my battery life almost like maybe they stole mine and replaced it with a cheap one I think they piece peoples phones out and steal your good components or something

I wasn't so sure when I had to drive for an hour at Staples store to drop off and pick up stuff…read morefrom Amazon Amazon. Well, they had two different different lines. One was huge amazed me as I got in and out really fast and the people were super super nice. What a great store do always

Very helpful and polite staff there at Ammon, Idaho. The checkout clerk was extremely pleasant,…read moreaccommodating, and professional. Such a refreshing change from our understaffed Staples in Jackson Wyoming, where the workers are stressed and less pleasant.

Well I'll be! That was the fastest trip we've ever had at a Verizon store! Christopher helped us…read moreswitch over plans and whatnot; he was absolutely stellar! He was knowledgeable, professional, and friendly. Give this man a raise!!!! All that to say that this was an excellent experience at a mobile phone store.

Customer Service from VZ Rep Lexi is the rudest! The hate she has for older people was palpable. I…read morecame in to get a new phone but after she snapped at me twice, I declined her offer and left. And told her she was rude to which she responded with more vitriol. I'm going to cancel my VZ account. I pay Way Too Much to be treated like that by anyone. Especially a hateful Gen Z'er. UPDATE: About 2 or 3 hrs after I posted this review a cyber truck, never seen in the neighborhood before, drove by. It slowed down in front of our house, and the kid in the driver side backseat had her window down and took a photo of our house. Coincidence?? I think not. Lexi had my account docs and address. It's getting scary spicy out there.

I had no clue what ZAGG was before calling and asking about some tech questions about an IPad…read more Jaxon is quick on his feet, knowledgeable, funny, a great salesman, and was able to answer every question I had. He provided me with some new knowledge, was able to bundle and give me a grate deal on a few products! I like that they have a great lifetime warranty both online if you register your products and in store. The house brand ZAGG products they carry seem to be well made as well and have some cool futures.

Was helped by Jaxson. Walked in expecting to spend $200, and he was able to fix my problem for $10…read more This type of honesty, and his level of customer service is what will make me a lifelong customer. Thank you.

I had been a Tmobile customer for years. After moving to North Dakota I had to switch to Verizon,…read morethen this year I switched to Sprint. Verizon has good connection but Tmobile has faster Internet, at least in my area. Sprint had me at a lower price, but then I had to add more data. Tmobile allows me to have everything I love for cheaper. New phones every six months with Jump, unlimited data, and amazing customer service. Thank you to the Idaho Falls Tmobile for helping me come back. You rock. The Internet at the store was slow, so it took a while to get it done but we did it. One small thing I had a balance in collections from when I left Tmobile in December 2014, but I had paid that collection off. I was a little frustrated that even showed up. However, my rep did call for me and get it figured out, and taken off.

I wanted to love T-Mobile, but my experience has been incredibly frustrating. I received…read moreconflicting information from multiple representatives, was charged fees that were never justified, nobody is willing to help you from the top down, and I've spent hours of time trying to correct issues that should have been handled the first time. The lack of consistent communication and accountability was the most disappointing part. I hope they improve their customer service because no customer should have to work this hard to resolve a simple problem. Honestly the most deceptive company you could choose.