Great place for a business (or personal) mail box, indeed a copy center as well. Very friendly…read morestaff, Dane is especially great at keeping an eye out on everything. Accepting of our multiple deliveries, decent price for the mail service. There aren't many places like this in Ammon, the UPS store comes to mind, but this is more accepting and personable, and UPS is always more crowded. Definitely recommended.

From the owner: Ship Pro is a premier business service facility in Idaho Falls. We are the one stop resource for…read moreall your business needs, your office away from home. We offer over 40 different business services including: FedexUPSUSPS High Speed Black & White CopiesFull Color CopiesPrinting: Business Cards, Letterhead, Envelopes, Promotional Products and much more!!Packaging ServicesOffice Supplies and GiftsGive us a call or stop by the store, we offer Idaho Falls premier showcase of promotional products to help your business make more money. We are a full service business center, try us today and it will change the way you do business!

This UPS store isn't perfect, but it's the only store in the 5th largest city in Idaho. Yes it's…read morepretty much busy from open to close and sometimes the lines can extend out the door, but the staff here are spectacular! They are always helpful, polite and work as a team. I don't know if it has always been that way but as of mid 2025 they are working so well as a team whine I've been there. For a business such as this teamwork and efficiency is key and they have it dialed in. Missing the 5 star review due to the lack of parking for the only and very very highly utilized UPS store.

Very frustrating to walk in with a package ready to be shipped and told "You just need a scan" and…read morewaited 25 minutes to get a "scan" of the item. This location needs a separate register ready to have drop-off items that are already sealed with a UPS label on it. There were multiple people in-line behind me with the same thing, just needing to "get a scan" and had to wait for all of the other patrons that needed counter assistance for boxing, taping, measuring, entering addresses/recipients, printing, etc. The line was wrapped around the store and it was after Christmas. Unnecessary wait times to be prepared to leave my shipment unlike other carriers in the area. Please figure out a way to streamline this process for those of us that can literally drop into a bin and go about our day because we did the work and do not need "help" or a receipt.

Doesn't follow the delivery instructions, left it outside of the main building instead of inside…read morethe door where it's supposed to go. They have done that before and my package got stolen because I wasn't home to get it. This second time they didn't even mark it as delivered but luckily I was paying attention and noticed it get dropped off. It's pretty ridiculous that the driver can't simply open a door to put it inside. Also no other mail carriers have an issue with this besides FedEx.

My company has multiple locations in the US and we needed to ship a laptop from our ID location to…read moreour AZ location. We paid for expedited shipping and were told it would be in AZ by today. Our tracking information still only says "label created" and so I called FedEx customer support (the number this location lists is the corporate number). I was given the run around and repeatedly hung up on by the automated system until finally on my fifth call I got through to a human representative who told me "we have no way of knowing where your package is". I was so frustrated by the whole experience I wound up recording my last two attempts to call and how disgusting this phone system is. The robot WILL NOT patch you to a human unless you meet specific criteria. On my first call I told the automated system that the tracking information was not updating and gave it my tracking number. The system regurgitated the information to me that I knew prior to my call and had literally in front of my face. Then when I said "representative" the system told me "thats not an option" I pressed 0 several times and the robot again said "nope not an option" until it eventually hung up on me. On my second call I repeatedly pressed 0 and the system told me to reach out on their chat system on the website, when I did the chat system told me to call. The 3rd attempt was the same as #2 4 more of the same 5 I lied to the robot about the package being missing only to find out it may as well be once I got connected. The rep repeatedly told me that we still had the package as far as she knew, and it hadn't been dropped off at the facility. Genuinely disgusting service but not on the individual representatives, the blame is on FedEx as a company. It clearly has no care for it's customers and no respect for the industry it's in.

Picked up a one way rental from this location. They called the day before our scheduled pickup to…read moreconfirm our rental and review our equipment needs. Truck was clean, reliable for my 800 mile drive, the counter service was friendly and welcoming. Overall, a great experience. Only draw back? Darn truck only got 9 mpg and I would have loved 11 or more! Not the fault of the location and I expected the mileage advertising was likely a stretch.

A courteous friendly location. I just returned a trailer and Micayla was very helpful. They offered…read moreone month free rental in their climate controlled storage area. I've also purchased materials from their store. Their prices are reasonable and they have a great selection. Great location for a move to Idaho Falls or Ammon.

Using a US postal envelope to ship multiple calendars, a single per envelope. They charged me 19.90…read moreper envelope and post office only charged $11.90. Never making that mistake again.

I have come to expect nonchalant service after COVID but to be treated as an inconvenience when I'm…read morea customer? Oh, heck no! I will NEVER step foot in this place again EVER! I could not email my shipping label to the shop. I asked the worker for help and she didn't have any useful ideas. I tried for 5+ minutes and got nowhere. When I asked her coworker, he was all stressed out about shipping another package and treated me rudely. He asked why are you asking me? Are you not happy with her help? Well, no and I told her that I'd see if you had any helpful ideas. He suggested that I go outside to send the email to get better cell coverage. I tried again outside and couldn't so left in frustration. What a sorry ass excuse for a business! I went to a real FedEx shipping center where I got much more pleasant service. Turned out, I had changed the password for my Google account and couldn't send or receive emails until I logged back in with new password. Regardless, the worker at Parcel Express is a jerk and deserves to be put in place.

Small shop, with an owner that really cares about the customer! I had a failure on my frame and he…read morewent out of his way to contact the manufacturer to try to get me taken care of. Even though they weren't able to support my case due to the age of my frame, I appreciate that he took the time to go to bat for me. Keep your money local and support small business!

WE ONLY take our bikes to EAST IDAHO CYCLERY to get our tune-ups and accessorie!!!! They are…read moreacross from Pizza pie Cafe! Very Knowledgeable, Fast, Friendly, Honest, Affordable, and Professional!!! BEST PLACE EVER!!!!

Kolton & Bryce were very considerate of our situation and moved all items with care! Excellent…read moreexperience!! We had an older family member who needed to move to another state. So thankful for Interwest, they literally took all our worry away and made the move easy!

They value their costumers and employees like shit. They don't treat them well. They don't care for…read morecostumers household goods, they just toss them around and don't care if they break or not. They don't give their employees raise, but they make sure they are busting their ass without breaks. You would be better off with another company than this company by far .