This UPS store isn't perfect, but it's the only store in the 5th largest city in Idaho. Yes it's…read morepretty much busy from open to close and sometimes the lines can extend out the door, but the staff here are spectacular! They are always helpful, polite and work as a team. I don't know if it has always been that way but as of mid 2025 they are working so well as a team whine I've been there. For a business such as this teamwork and efficiency is key and they have it dialed in. Missing the 5 star review due to the lack of parking for the only and very very highly utilized UPS store.

Very frustrating to walk in with a package ready to be shipped and told "You just need a scan" and…read morewaited 25 minutes to get a "scan" of the item. This location needs a separate register ready to have drop-off items that are already sealed with a UPS label on it. There were multiple people in-line behind me with the same thing, just needing to "get a scan" and had to wait for all of the other patrons that needed counter assistance for boxing, taping, measuring, entering addresses/recipients, printing, etc. The line was wrapped around the store and it was after Christmas. Unnecessary wait times to be prepared to leave my shipment unlike other carriers in the area. Please figure out a way to streamline this process for those of us that can literally drop into a bin and go about our day because we did the work and do not need "help" or a receipt.

Fast, efficient and great services. They take care of everything. Convenient and quick.read more

I've been a customer at ShipPro for years and years, and I can honestly say their service is always…read moreexcellent. The team is consistently helpful, efficient, and kind. Dane, in particular, is incredible. He is always so friendly and willing to go above and beyond. It is rare to find this level of customer service. I hope they know how much I appreciate them. Thank you Dane!

I wasn't so sure when I had to drive for an hour at Staples store to drop off and pick up stuff…read morefrom Amazon Amazon. Well, they had two different different lines. One was huge amazed me as I got in and out really fast and the people were super super nice. What a great store do always

Very helpful and polite staff there at Ammon, Idaho. The checkout clerk was extremely pleasant,…read moreaccommodating, and professional. Such a refreshing change from our understaffed Staples in Jackson Wyoming, where the workers are stressed and less pleasant.

Great place for a business (or personal) mail box, indeed a copy center as well. Very friendly…read morestaff, Dane is especially great at keeping an eye out on everything. Accepting of our multiple deliveries, decent price for the mail service. There aren't many places like this in Ammon, the UPS store comes to mind, but this is more accepting and personable, and UPS is always more crowded. Definitely recommended.

From the owner: Ship Pro is a premier business service facility in Idaho Falls. We are the one stop resource for…read moreall your business needs, your office away from home. We offer over 40 different business services including: FedexUPSUSPS High Speed Black & White CopiesFull Color CopiesPrinting: Business Cards, Letterhead, Envelopes, Promotional Products and much more!!Packaging ServicesOffice Supplies and GiftsGive us a call or stop by the store, we offer Idaho Falls premier showcase of promotional products to help your business make more money. We are a full service business center, try us today and it will change the way you do business!

I found this place on the net when I was looking for a closer place to mail my stuff instead of…read moregoing to 4th street post office. I like the blonde's attitude when going there. Sent my wife in to send some stuff out and that's when it all changed for me. I filled out the PS 3811 green card but forgot to put the return address on the envelop. Even though it's on the 3811. I told my wife everything is there and the guy made a comment to my wife "Either you can argue with your husband, or we can get this shit done." Wow dude, really?. So, she wrote out the envelop and wouldn't you know the guy put the 3811 over the address just like i said. there was no need for it, I guess he wanted to be a big shot. So she walked out while still on the phone with me and the worker followed my wife out the door. Creeper!!! he said to my wife I heard what you said. She replied I don't care I'm going to file a complaint against you to your boss, the worker said I quote "I AM THE BOSS WHILE FLIPPING HER OFF". Wow, great way to hold boss status while giving my wife the bird. Made my wife cry cause he decided to be a D*ck, the only other cool thing is that was a place of could get a notary for free. But I'll just use two witnesses to replace the notary. This happened on 8/21/26 at 10:44AM way to go "CHRIS" yeah, your name is on the receipt. I didn't know following a customer out to their truck and then flipping them off, because they told you they were going to file a complaint on you, cause you treated them like shit is what boss's do. I'll take my business else where now. If I could give no stars I would have, My wife didn't deserve how you treated her. And the fact you followed her out of the building to listen to her conversation with me speaks volumes about your character, not to mention flipping her off..

Using a US postal envelope to ship multiple calendars, a single per envelope. They charged me 19.90…read moreper envelope and post office only charged $11.90. Never making that mistake again.

My company has multiple locations in the US and we needed to ship a laptop from our ID location to…read moreour AZ location. We paid for expedited shipping and were told it would be in AZ by today. Our tracking information still only says "label created" and so I called FedEx customer support (the number this location lists is the corporate number). I was given the run around and repeatedly hung up on by the automated system until finally on my fifth call I got through to a human representative who told me "we have no way of knowing where your package is". I was so frustrated by the whole experience I wound up recording my last two attempts to call and how disgusting this phone system is. The robot WILL NOT patch you to a human unless you meet specific criteria. On my first call I told the automated system that the tracking information was not updating and gave it my tracking number. The system regurgitated the information to me that I knew prior to my call and had literally in front of my face. Then when I said "representative" the system told me "thats not an option" I pressed 0 several times and the robot again said "nope not an option" until it eventually hung up on me. On my second call I repeatedly pressed 0 and the system told me to reach out on their chat system on the website, when I did the chat system told me to call. The 3rd attempt was the same as #2 4 more of the same 5 I lied to the robot about the package being missing only to find out it may as well be once I got connected. The rep repeatedly told me that we still had the package as far as she knew, and it hadn't been dropped off at the facility. Genuinely disgusting service but not on the individual representatives, the blame is on FedEx as a company. It clearly has no care for it's customers and no respect for the industry it's in.

Doesn't follow the delivery instructions, left it outside of the main building instead of inside…read morethe door where it's supposed to go. They have done that before and my package got stolen because I wasn't home to get it. This second time they didn't even mark it as delivered but luckily I was paying attention and noticed it get dropped off. It's pretty ridiculous that the driver can't simply open a door to put it inside. Also no other mail carriers have an issue with this besides FedEx.

I'm was very impressed with the customer service I recently received at this business. Morgan was…read moreattentive, accommodating and listened to my needs. I had some vintage photos copied. It did not matter that my project was very small. It was completed and ready the same day. That's speedy service! It's difficult to find a business these days that will accept a small job such as mine. Most offer "do it yourself" kiosks for photo printing. Everyone I dealt with was pleasant and professional. The quality of the finished products was excellent. The cost was very reasonable. Thank you, AlphaGraphics, for the excellent customer service. I will definitely return for any of my printing needs. Your employees are awesome. Kudos!

Fantastic quality. Fast service. I love that they do a variety of printing. Even for personally…read moreprojects. They have done several small projects for me. It is nice to not need to worry about minimum quantity and still have a quality product!

I was very impressed with the 2 hardworking young men that Premier Coordinators sent today to help…read moreunload all my boxes, etc., from my recent move. Not only did they show up on time but they handled all the boxes and plastic bins with care, set up my kitchen table for me and was very courteous and and careful with everything they unloaded. Thank you both so much for all your thoughtful and efficient help! I'm very grateful I called Premier Coordinators!

The Absolute Worst Moving Experience--Avoid Premier Coordinators and Golden at All Costs…read more I have moved approximately 10 times in my life, and I can confidently say that this was the worst experience I have ever had--which should say a lot. If you're considering Premier Coordinators, let me save you the trouble: DO NOT HIRE THEM. Golden, the so-called owner, and his team turned my move into an expensive, exhausting, and disorganized disaster. This was a move from Southern California to Northern California--a six-hour drive. And yet, thanks to the incompetence of Premier Coordinators, it took FOUR DAYS. There is absolutely no excuse for this level of failure. Golden was supposed to be there for the move himself, but at the last minute, he flaked. Instead of showing up as promised, he left us with only two movers--a single guy and an older woman--who were clearly incapable of handling the job. Because of this, we ended up doing majority of the move ourselves. Let that sink in: we hired a moving company and still had to do the majority of the work. To make matters worse, the movers showed up late every single day. Not once, not twice, but every single day. No urgency, no professionalism, just wasted hours and frustration. And what were their excuses? * "We got a flat tire." Yet, no proof was ever provided. * "We don't have money for gas." Why is a professional moving company not prepared to cover fuel costs? * Mysterious, unexplained delays that had nothing to do with the move itself. We firmly believe they stopped in both San Francisco and Los Angeles to party instead of actually getting our belongings to the destination on time. There is simply no other explanation for why a six-hour drive took FOUR DAYS. Before the move, we even FaceTimed Golden to show him all of our belongings so that he could properly assess what was required. Despite this, he still completely mismanaged the logistics. We ended up needing three trucks total, something that should have been planned from the beginning. Instead, we were left scrambling to rent extra trucks and make last-minute arrangements on our own dime. Despite paying in full for this service, we had to rent additional trucks, cover fuel costs, and even pay the movers directly because Premier Coordinators failed to provide the necessary resources. This was beyond unacceptable--we hired professionals, and yet we had to take over the job ourselves. The lack of organization and professionalism was staggering. At one point, Golden even asked me if I thought his own employees were on drugs. If the owner of the company doesn't trust his own team, how is anyone else supposed to? The lack of oversight and accountability was appalling. After acknowledging how badly his company failed, Golden promised us a partial refund of $2,500. Yet, just like everything else with this company, that promise has not been kept. We are still waiting for our money, and unsurprisingly, Golden has gone completely silent. After the move, I tried to resolve things amicably. Golden told me he would "make it right"--but unsurprisingly, he has been completely unresponsive ever since. No returned calls, no follow-ups--just silence. At this point, I've had no choice but to contact a lawyer because it's clear that Golden and Premier Coordinators have no intention of owning up to their failures. We refuse to let this go unnoticed. We will be posting this review everywhere possible to warn others about this scam of a company. In addition, we are reporting Premier Coordinators and Golden to the Better Business Bureau (BBB) to ensure they are held accountable for their disgraceful business practices. Final Warning: DO NOT HIRE PREMIER COORDINATORS If you value your time, money, and sanity, run in the opposite direction. Golden and his team are unreliable, unprofessional, and completely incompetent. This was, without a doubt, the worst moving experience imaginable, and I wouldn't wish it on anyone. Do yourself a favor and hire a company that actually respects its customers and knows how to do the job right--because Premier Coordinators is a complete joke.