Derek and the staff from 5/23/17 were GREAT! I have been working on canceling my account for 5 months. I guess when you want to stop spending money with the sprint they aren't as quick to get things going.
i drove 5 hours yesterday to handle the issue In Person, everyone was excellent, and empathetic to my issues, I was assured by ALEC on the 800# that the line would be canceled promises were made, and called from the store to make sure, I wouldn't have to drive again to deal with this.
well what do you suppose today happened when my son tried to use his phone, yep, totally working....................what?????? unbelievble!
thought well let me just call my "friends" in 591 e 17 street store, they know the whole, long, stupid tale of this and I won't have to explain it.
MIKE YOUNG,THE MANAGER picked up the phone. He WASN'T apart of the team yesterday, and could care less, he was RUDE, SHORT, CONDESCENDING, AND TOTALLY NOT HELPFUL. So sad when people use their position of power to make up for the fact that they are insecure, or not very knowledgeable.
I will continue to support the kind people that work at the store, but if MIKE YONNG IS A MANAGER for long I can guarantee HEAVY TURN OVER, and a unhappy staff.
Life is tooooo short to deal with jerks like MIKE YOUNG! read more
