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    Verizon

    2.7 (332 reviews)
    Open 10:00 am - 8:00 pm
    Updated a few days ago

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    Reviews With Photos

    Kris T.

    I ordered a phone online and it was ready for pick up a couple of hours later. Went in. Ample parking which is great. Asked immediately how the could help me which was also great. I went to the lockers as instructed in the email to pick up but was informed they were not working so they pulled the order drink the back. All good. In and out in 5 minutes

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    2 months ago

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    Verizon S.

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    5 months ago

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    Verizon S.

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    5 months ago

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    Verizon S.

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    24 days ago

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    Verizon S.

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    1 month ago

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    Verizon S.

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    1 month ago

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    Verizon S.

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    11 months ago

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    Verizon Customer Service

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    6 months ago

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    Verizon S.

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    2 months ago

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    3 months ago

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    Verizon S.

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    3 months ago

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    4 months ago

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    Verizon S.

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    8 months ago

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    Verizon Customer Service

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    4 months ago

    Jeremy is an invaluable asset. He makes the transition to a new phone feel seamless and is both professional and personable.

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    5 months ago

    came in twice - both times excellent and quick service !! awesome place to come. A little wait and short time compared to other stores.

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    5 months ago

    Salesperson left me sitting in the store for 30 minutes so he could "print out a quote"...

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    4 months ago

    Promised new tv. With verizon internet. They lied. Same thing happened to my brother in law. Promised tv. Got nothing

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    Verizon S.

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    1 year ago

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    Verizon S.

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    3 months ago

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    Verizon S.

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    4 months ago

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    Verizon S.

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    8 months ago

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    Verizon S.

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    9 months ago

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    Verizon S.

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    10 months ago

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    Verizon S.

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    10 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    Verizon S.

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    5 months ago

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    1 year ago

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    6 months ago

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    6 months ago

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    1 year ago

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    7 months ago

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    8 months ago

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    1 year ago

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    5 months ago

    terrible customer service the lady who I did not get the name of was extremely rude and very impatient would not recommend this place

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    Page 1 of 9

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    Review Highlights - Verizon

    I had a family plan and no longer wished to keep the extra line, and Lisa was more than helpful in removing the phone from my plan.

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    Spectrum - Anthony was great!

    Spectrum

    (29 reviews)

    Just popped by here to drop off a modem and router from a rental house but then asked Oscar, who…read morewas waiting on me, if they had any deals on internet since that's all I use from Spectrum. I'm paying $91 a month for 1GB and Oscar said that was pretty expensive. He asked me if he could bundle a streaming service to lower it to $66.35 a month and then said I could cancel the TV after a month and then the internet cost would drop to $41 a month. Quite a savings and I appreciate Oscar pointing this out. I went with that deal and thanks again for the great service and price cut, Oscar!

    When you read my reviews you get the full story where it began how it morphed over the years and…read moreended with the new entity that became the greedy Spectrum cable. Paragon Cable was a major US cable television provider in the 1980s and 1990s, notably operating in areas like Portland, Oregon, and Texas, and of course in SoCal too before being acquired by Time Warner Cable, TW finalized the deal for all its assets by 1999. Yes I have been a loyal customer since I moved to SoCal. Times Warner was amazing, Yelp didn't exist then or I would have rated TW 6 stars. I'm glad I never allowed autopay or they would have double charged like they did to a few reviewers above. Every month they jacked up the bill to now over $250 a month. They super charged people when they decided to bundle 500 channels, who needs 500, I worked 2 jobs I feel lucky if I made the time to watch the news every night plus just 1 news show Foxnews, imagine that they feel comfortable ripping off people n completely disregard customer loyalty. TMobile offered me a ridiculously cheap package but my husband is against changing bc we are dealing w his cancer which drained me of all energy so we just put up w the price gouging. We agreed a year ago to the streaming service called Xumo so I got a discount initially during the introduction of this new service, well I can tell you the stress I went through, it crashed for no reason time and time again leaving us w zero service but it gave us free Netflix which caters to the woke crowd, I escaped communism n I have no use for movies bashing freedom n promoting socialism, their radical agenda. Xumo has been decent lately but what is not acceptable is their jacking up the price. So no I don't recommend this company unless you have relatives in Mexico and Canada where all calls are unlimited n free in their bundled price. So indirectly we are supporting illegal immigration and paying through our nose for all the folks calling Mexico and Canada.

    Frontier Internet

    Frontier Internet

    (159 reviews)

    Seal Beach Zip 90740 area. Not for the faint of heart or technically challenged. Install took 2…read moreweeks to get it working. They just went into Seal Beach, CA with their new 7gbps offering. They're not responsive yet, and their service sucks right now, they're just not prepared or staffed properly to get it up quickly and reliably at this time. The Eero Pro router is the worst on the market. Only good for penetrating one wall in WiFi mode. It lacks adequate antennas/beam forming. WiFi Service is good for one room. If you want better wifi, use an Asus Router- side-by-side my old 5mhz Asus router ax89x works better and has better QOS for tv. Overall, if you need 7gbps like I do, and you want to do that wired from the eero, you'll be ok. Otherwise you need to buy a better WiFi router to pair with this service unless you live in a 1 room apartment. See Dong Knows Tech for reviews on WiFi7 routers to pair with this service. You'll have to buy it yourself (eero router comes with the service). Frontier is very price competitive with Spectrum.

    If I could give this place zero stars I absolutely would. Frontier is only available Monday through…read moreFriday. The customer service is horrible. They're claiming that they will not give me my prorated money back even though I only use 10 days of their service. I need to cancel my service and yet they still say they can't do it. I am absolutely 100% dissatisfied with frontier and I will never recommend it to anybody ever. I will let people know to stay clear of this company. Please read this review before you decide to go with frontier the service for canceling your internet is horrible. The value is also horrible as well. The Wi-Fi alone is very, very slow, and you have to pay for every single "upgrade." They randomly charged me an extra $10 because they said it was a service fee increase. I am still trying to cancel my Internet and yet when I called today, they told me they couldn't place any orders and that I had to call back tomorrow and when I was adamant about them, leaving a note on my account, the guy that I spoke to even told me there was no point and he wasn't going to do it! Buyers beware canceling is the hardest thing that you can possibly do through frontier don't even get their service to begin with.

    Spectrum - It's quite busy at 11:30am on a Weds. I would come earlier or way later next time.

    Spectrum

    (923 reviews)

    I like Spectrum! We have had Spectrum (formerly Charter) for internet and email for well over a…read moredecade. Their app is okay, it's not the best app; however, the customer service are always beyond helpful, kind, friendly, and knowledgeable. Our Spectrum internet was erratic for a while, and the technicians came out to our house several times before actually fixing the issue. Our router crapped out once, and my husband had to spend an inordinate amount of time waiting in line to swap out the bad router with a new one. Any time we have had an internet outage, a phone call to Spectrum gets us set up with a refund for the internet down time, which is typically around $1.00 or so, and I don't bother with the calls much anymore. I like their text messaging system with which they advise you of both an outage in our area and the outage's resolution. That's nice information to have! Spectrum is crept up in pricing over the years and we recently switched to AT&T Fiber. For now, it's "so long" to Spectrum; however, it's nice to know they service our rural area should we need them in the future!

    This is actually for Rectum's corp. parent co.: Charter Communications, 400 Washington Blvd.,…read moreStamford, CT 06902, Attn: Christopher L. Winfrey, CEO. Let him know personally how shitty Spectrum's UNreliability is. He only makes $5.75 Million/yr. Got time to post this b/c for the 3rd time today (2 days before Christmas) our internet (& security cams), TV, and landline (no calls from Grandparents) are ALL out, thanks to Spectrum. So no Mon. Night Football and the gifts we had loaded up on our computer to buy...no access. And they can't tell us when service will be restored. Merry Christmas, bitches! This happens every other week. But do we get even 3 cents credited back on our next bill? Hint: rhymes with shit no! This incompetence is not the fault of the DMV-wannabee-employees at the Spectrum Store. It's their corporate overlords. So: 1) Contact Mr.Winfrey directly, AND 2) file an online complaint with the CA Public Utilities Commission (cpuc.ca.gov). While writing this review our Spectrum Internet came back online... for 60 seconds and then crapped out again. (So 4th time today). Well, Merry F-you-all Christmas! :-(

    Verizon

    Verizon

    (109 reviews)

    $$$

    I finally decided to breakup with my cell provider after several years of grueling & unreliable…read moreservice. Verizon was recommended by a handful of friends that said they were very pleased with their service. A new location was erected nearby my work so I decided to head over and see what options they had. The store is located on the first floor of a two story building in a small shopping center on the corner of MacArthur & Bristol. When I stepped inside, it looked clean modern and well appointed with accessory displays throughout. The associate was working with someone so I waited for about 10min or so. When she came over she apologized for the wait and I began to discuss cell phone plans. She offered some great plans which included internet as well! So not only was I breaking up with AT&T, I was breaking up with Spectrum, too! They offered a sweet discount on the iPhone 17 Pro Max, so I went with that. About 20min later, I had a shiny new iPhone and sparkling new cell service & internet to boot. I'm still working out some of the kinks of having new service on a new phone but all of that is par for the course. Overall, I'm very pleased with my experience and I'm hoping it will the start of a long & happy relationship.

    Mom and I came to this location to get her new phone activated. The only available associate at the…read moretime was Chris. I explained that we needed to get the new phone activated and so we could return the other one. He began looking into the account and said this can't we returned (referring to the new case cover I had also brought in) in which I replied I am not here to return any accessories I'm here to activate this new phone so I can mail in the old one back. He then proceeds to say oh there's an activation fee to do that if you're not in the account. Never even cared to ask for my mom's ID to even check himself. I could tell from his vibe he did not want to help us so we left another location on harbor st. At that other location they were very welcoming and the associate there was very helpful in confirming that mom was associated with the account and no need to pay for an activation fee. All in all Chris was very Rude!! Do not got to this location on South Bristol st.

    Verizon - mobilephones - Updated May 2026

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