Horrible experience stay away salesperson would rather hear himself talk cant answer questions…read more Caught him lying two times. The manager has no clue what's going on stood there and heard the whole conversation and let his salesperson lie. Been a customer for 27 years Verizon just lost a long term customer

Aaron went so far above and beyond. I was there three house because of the amount of issues that…read morecame up and he stayed with it, kept positive, and kept pushing till he was able to help resolve the issues with my account. Ultimately I left with all of the issues resolved and everything working well! Thanks again, sorry if I spelled your name wrong

This a small business near the Greeley mall. It's a small husband and wife operation but he…read moredefinitely knows his stuff. What I really liked was the fact that he gave me a day that my phone would be done and even though he had a lot of phones to work on that day he stayed working past closing time to make sure I got my phone back the same day he said I would. A little later but I appreciated the fact that he stayed working after hours to make sure it was done. The quality of work was excellent and I'm happy with the service and the product. I highly recommend this business.

They gave me some free tech support over the phone today so I bumped them up a star from the…read moreprevious rating.

Terrible!! Ordered online and locked in a price with an optional phone. I choose not to get the…read morephone, only needing internet, and was assured the price was the same and told to go into any store to pick up equipment. The Greeley sales man told be I had to hook up a phone or the price would be double the price. He refused to give me equipment unless I activated a phone line. I then called the main Xfinity number to verify the price and terms. I was told that this store was not honoring the terms and trying to upsell. The dishonesty was profound and the man literally became angry when I refused, told me to get service elsewhere, and stormed off leaving me standing at the desk. I went to a different store and was given the equipment without the drama. Don't give them your business. Don't take their word for anything. There are many official stores that aren't owned by greedy, lying, creeps.

I walked in because I started receiving upwards of 40 scam calls daily starting from 06:00hrs…read more Haven't had any complaints with our service up to this point, but I asked what they could do to help me get the calls to stop. The employee looked me dead in the eye and said, "We can't do anything. Well, unless you pay another $10 a month, then we can make it stop." So... You can do something, you just won't unless I have deeper pockets. Your customers are being harassed, but profits are more important. I don't know how my number got out to all the scammers, but it wouldn't surprise me if Xfinity sold it to them to force me to pay extra. Looking for another cell service provider now and will NEVER return to Xfinity! I'm going to tell everyone about this!

Just activated a new plan here last week and both of the people working there were amazing and kind…read moreand friendly and very helpful was in and out in less than 45 minutes with a new phone

Gilly was amazing to work with at the 11th Ave location!! My fiancé and I literally came in for new…read morescreen protectors for our iPhones, and walked out with 2 new Apple Watch SE's. He was super fun, VERY respectful & was able to answer all of our questions. We have always had bad interactions with anyone we worked with at the store on 23rd Ave & will never go back, I'm very happy we gave another store a shot a few years ago, because they are the reason why we stayed, and why we love T-Mobile!

Excellent service, help and advice from Shemsa!…read more Had problems with my and my wife's phone. Within minutes she diagnosed the problems. Fixed the problems. And when I asked for a better plan to suit our needs, she was able explain the services available. Shemsa was a life saver! I would recommend coming to this Verizon store for your needs. They worked out better than the Verizon tech support I received yesterday.

If i could give a negative I would. If you do business with…read moreverizon make sure it's a verizon store and not victra. The customer service is non existent. They won't allow returns and the corporate number and email is unresponsive. If you call a victra store it goes to an off shore call center, which claims they will have the store call back. I have never gotten a call back.

They were very friendly and efficient. Replaced my shattered iPhone 6 screen in just an hour. It…read morecosts $139 plus tax (but you can get a $10 discount coupon if you make an appointment in advance from their website). A little more than $109 plus tax that Apple charges at the Apple Store in Boulder, but I did not want to drive down there in the snow. I had called Simply Mac before calling this place, but I was simply told "we don't repair screens", rather curtly.

Do not go to Batteries Plus in Greeley CO! Wished I would've read these reviews before. Same…read moreproblem that Shawn M below had, we did too! You'll be sorry if you buy batteries from them! Bought a brand new battery for a motorcycle in 3/25. Never noticed it was already 6mths old! Now...6 months later they won't honor the warranty for not working! Went into their store and they said we didn't charge it properly! We did nothing but hook it up to the bike! Sounds like this is a routine problem with these guys! They suck! Go to Interstate Batteries in Ft Collins. Update... I would call you back but we found it at Walmart and honestly your reviews say it all! They could careless that we told them we were taking our business elsewhere! We have no more to say!

As a loyal AT&T customer for over 25 years, with my entire extended family even also using your…read moreservices, I'm incredibly disappointed by the experience my boyfriend and I had at your store last week. Your store is a joke. We visited at 5:15 PM, well before closing, specifically to purchase a new phone with no trade-in for him, as his work requires a reliable device. Despite repeatedly stating our clear intention, the two sales associates, one of whom appeared to be a manager, seemed unwilling to listen. They continuously focused on the condition of his current phone and the idea of a trade-in, completely disregarding our request, even after we clarified it multiple times. It was frustrating to feel so unheard. To add to our frustration, I overheard the manager tell her coworker in Spanish that they should avoid helping us because the setup would take longer than the remaining time before closing. "More than 35 minutes to set up". This felt unprofessional and implied a refusal of service, despite the store being empty and still open for business. This level of customer service and apparent disinterest in assisting a long-term customer is truly disheartening. Overlooked. I hope AT&T addresses the customer service and training at this location, as this experience has significantly impacted my view of your company. Did not feel like a valuable customer. forehead slap. ----last week's manager what a clown! What a Shirker!!!

Terribly upseting when you go into a store with a minor problem and are immediately shut down with…read moreno suggestions or help how to fiix your problem. Even when that said problem would bring the company more money. Lazy employees who aren't willing to think and help. Rather shove the simple answer down your throat then go out of there way to please the customer and figure out a solution. Trying to switch billing of my families plan to me, upgrade and add iPads. The current account holder is out of country for 2 more months and isn't reachable. The other authorized user which customer service said would be okay for the authorization apparently isn't suffice at this att store. Makes me want to switch to Verizon. What a awful experience. Don't go to this location.

Never in my life have I met a more condescending sales person. He was rude, lacked knowledge and is…read morea disgrace to another wise good mobile carrier. I highly recommend visiting another T Mobile store.

From the owner: Visit the T-Mobile store in Greeley and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 6925 West 10th Street Suite 100 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.