If I could give zero stars I would. It's unfortunate because I've used Eyemart Express for several…read moreyears now with no issues. This time was different. Staff couldn't figure out my insurance and then they messed up the lenses and they had to be sent off. What was supposed to be same day service took over 2 weeks. The staff doesn't seem to care anymore. Upon picking up the glasses all they did was adjust the tightness. They didn't even check to see if they were straight or fit properly. I definitely will not be going back here again. I'm terribly disappointed in the overall experience this time.

Michelle was amazing. She was so helpful. The whole staff was welcoming. Prices were affordable and…read moremy prescription came out perfect. I had broken my last pair of glasses and needed a quick pair to be able to work. Within 30 minutes my glasses were ready!

I have been using Pearl Vision in Fort Collins for years. The staff is very friendly and helpful…read more My all time "go to person" there is Cheryl. She is very knowledgeable of the products and very helpful with helping me pick out frames. I usually try on just about every pair in the store at least twice or some three times. Cheryl will pick out a pair and it will be just what I was looking for. Her product knowledge and skills with working with people goes beyond any expectations a person might have.

Best provision I ever been to Caleb. The sales rep is so knowledgeable about eyeglasses and very…read morehelpful on helping you pick out frames and explaining your prescription. Everyone there is very respectful and helpful. Will assist you even if you move à la Colorado by far the best provision I have been toabove and beyond expectations of a sales rep way better than the sales reps in Virginia or Atlanta. They always give you the right advice.

Great experience shopping with them in 2023. Gayle was very helpful. Horrible experience in 2025-26…read morewith getting them to do repairs under warranty on the purchased walker. In November 2025, they replaced a hand brake cable that had broken. I was charged $40 in labor and nothing for parts as the limited five-year warranty for the cable was in effect. Less than two months later the same cable broke. When I called to ensure that they could fix it today if I brought it in, I was told that I would have to pay for parts and labor since the warranty only covers one repair per walker. That detail was not stated in my warranty information. I was transferred to the owner and was told to bring it in, and he could see what he could do. Upon arrival at the store, the owner came out of his office, made no eye contact, did not speak, and took the walker. As he was departing, I said that I had a question about the warranty. He replied, "I told you I would cover it." I said that my husband has severe MS and relies heavily on the walker. My intention was to try to understand what is and isn't covered by a warranty for a vital piece of equipment. I asked what a limited warranty covers. His reply was, "Whatever I decide to cover. If you drill out the hand brake, I won't cover it." I said that was not the case, and that we had not tried to repair the walker. He walked away with no further words. When I returned to pick up the repaired walker, I was told there would be no charge. The owner brought out the walker, asked me to test the brake, which I did and then he walked away. There was no apology. I purposefully purchased this walker from a local business, even thought it was much cheaper on Amazon. However, my experience with Mobility and Me demonstrated that they are all in on the sales, and don't want to deal with issues related to broken equipment. For people who are caring for disabled people who rely on equipment to live, this is the opposite of the type of experience we should receive.

Excellent customer service. They took the time to make sure my 95 year old mother got the correct…read morewalker for her needs.

I have seen the yelp reviews but I've never had anything but a good experience here. I have come…read morein for repairs and new lenses multiple times. The ladies are and always been super nice to me and the people I have seen in the business. I would and do recommend!

Thank you to Kendra, Leanna, and Evelyn for running such a great business. I've had to come here…read moretwice for repairs, and the customer service along with the prices are great! Thank you, Kendra for praying over me! Thank you for your help, ladies!

Seriously awesome people! They always take fantastic care of me, it's the only auto parts store I…read morego to. Friendly people and amazing service.

Customer service was poor. Asked the attendant Kayley for assistance with identifying the right…read moresize for my wheel's nut lock. She stated I had to take one off to measure it by comparing to others. I asked if she could check on the computer for the recommended size. She said no because, "I guarantee the information in my system is incorrect." I cannot believe O'Reilly Auto Parts would knowingly keep incorrect auto part information in their system. I want to believe Kayley just didn't want to help. But if it is true, then O'Reilly is not reliable for auto parts.

Wonderful service from the team here! Damian was so nice in helping me pick some new headlights /…read morelicense plate lights and install them. My license plate lights were a bit more annoying to replace, but he did it anyway! Very kind of him to do so. Thanks Damian and the team here - y'all are great :)

I've visited this location several times and each time I've received excellent assistance and…read moreservice. Most recently I was there to purchase some new headlights for my car. A young man named Ethan helped me and I couldn't believe the lengths he went to assisting me. In my opinion, Ethan is an exceptional employee. His customer service and willingness to assist assures that I won't be buying auto parts from any competing businesses. Thank you Evan for an outstanding job and good luck with any future plans. I have no doubt you will be successful at whatever you pursue.

I switched from att to T Mobile. Very happy that I did. Great service and not nearly as many…read moredropped calls.

Not a good start. Got here shortly after opening. Employee started helping me but we needed to…read moremake a change to our user account. He asked if he could help another gentleman in the meantime. I said sure. That was about 20 minutes ago. Not a single chair in the store so I'm sitting on the floor leaning against the wall waiting. Not easy for a 72 year old. Will update review when I get helped.

OMG! I can see! I…read morehave a frame with magnetic polarized shades, that is about 5 yrs old but in really good condition. My optometrist changes labs every couple of years. Sometimes they can fit new lenses, but mostly not. I have searched all over town as well as Loveland & Greeley for some place to make new lenses without needing the frames for 2 weeks. I finally found Eyemart Express. Not only could they do the job but they could do it with polycarbonate bifocal, tinted to reduce migraines + scratch resistant & UV cancelation for less than $170 after tax! Not only that, they sent me a text while sitting in their waiting area as follows: "Eyemart Express: Your glasses (1 of 1) are ready, and made in 23 minutes. Questions? Please call us at (970) 829-8190. Txt 'Stop' to unsub." Less than 30 minutes & half the price of any other place! Lifetime customer.

This is the absolute best place to get your glasses Gas that I have found in Fort Collins! I love…read morethem