We presented Jesse and his team with a problem that wasn't necessarily unique (we needed a vertical…read morelift installed in a new home to make it accessible for a disabled family member). With that said we had a very tight time frame and our family member's quality of life depending on it. Jesse offered us many options, always focused on what was possible, and never what wasn't. He was very kind and considerate with my parents (who are in their 80's) His crew even installed a temporary ramp for us knowing the lift order could take a few weeks. Every step of the way they lived up to expectations, and each member of their team was kind and professional. Thanks again for taking good care of our family.

From a therapist's perspective: Accessible Systems is…read moreextremely communicative and collaborative. They ensure to communicate with families and when applicable, their therapists. They work to ensure a safe and functional set up at home. We recently had a patient utilize Accessible Systems for some home modifications and the team from Accessible Systems sent the rehab team after installation pictures to help with training with the resident prior to their return home. Today, we did a home assessment, and it went very well! We are always happy to work with the team at Accessible Systems and absolutely appreciate the work they do to ensure each person can enjoy being home, safely. Thank you, Accessible Systems, for the impact you've made to help him and so many others succeed at home!

Awesomeness! Had the tube fed formula no one else had! A literal lifesaver! Thank you!read more

Receptionist does not understand supplemental plans to Medicare and refused my appointment because…read moreshe said my carrier is "out of network". There is no such thing with relation to supplemental plans, as Major Medical accepts Medicare. Others in the office also clearly did not understand. This lack of knowledge caused me to not receive the medical equipment I need and to miss 1/2 day of work, and I now must wait for "approval of my Plan G" before they will reschedule. I would not be writing this review if even one person I spoke to in the office understood the basics of Medicare insurance.

sent several emails and called multiple times to get order status. no shipping notice and no…read moretrack. my order showed purchase on 9/27 and estimated arrival 10/3-6. today is 10/19. giving vets a bad name.

A friend needs a cane and I don't think she'll be happy about getting one. She loves to shop and…read moreloves fashion so I bought her a dark blue cane with flowers and matching straps. I found the same cane on other websites but it was cheapest on this website. I got it in 1 week and that was over the new year holidays. I'm hoping she will accept it since it's so colorful.

After I did not receive my CPAP supplies for 4 months, I called Lincare customer service to find…read moreout why. They told me of a co-pay that was outstanding. I explained I did not have a co-pay in the previous two years I had been getting my supplies from them. I asked them why they had not billed me and they said that they had gotten the bills returned in the mail. I found out that they had been sending the bills to the wrong address, that was different from the address where I had been getting my supplies. I fired them, and complained to the Better Business Bureau, Worst service, and terrible customer service. Zero Stars. If you need CPAP or oxygen supplies a way better firm is : Aerocare. 303-926-9066

If you can tell the difference between these masks then you should apply to work at Lincare. If…read moreyou're someone who uses CPAP and enjoy being gaslit by customer service who doesn't think you know the difference between a full mask and a nose only mask then Lincare is the company for you. Apparently the person who fit me for my mask recorded in my records that they sent me away with a nose only mask. Super annoying. Super disappointing.

The absolute worst CUSTOMER SERVICE ever. I've been trying for over two months to get a Hoyer lift…read morefor my dad. I've been called that the sling hasn't come in. I've been called blah blah blah same old crap all the time. When you call the customer service number they can't transfer you because they're in a pool of calls. I'm just saying beware of the customer service issues that they have.

Rotech Healthcare or Summit Respiratory on Jewell Ave in…read more Denver lacks in customer service and care for their clients. I guess they don't have too. So many people on Oxygen they don't have to be nice, friendly or informative. I was told Friday I would have a oxygen delivery today between 8:30-6pm. I phoned at noon after being on hold for 50 min. I was told it shows today we are looking for a driver. I am new at this and was told there are no "Nice with Care" Oxygen companies. They don't have to be nice. They have a huge client base. Very sad.

They've served me well for three years now. Staff turnover is crazy, phone connection, nope, but…read morethey've always made sure I get what I need. We never ask them to deliver to us, but show up there and they know us now. Maybe that's why I'm a happy customer-- so far.

I would rather leave no stars for Aerocare. I am an RN and work for a surgery center In Loveland. A…read morepatient required O2 overnight after having major surgery. Her sats were in the 70's on room air and she was O2 dependent. Insurance info, an O2 order was faxed as requested (fax number was given by receptionist & verfied as the correct number). I was told "an on call person will call the patient and deliver O2 to her". No one called her (I checked her message record on her phone) at her appointment today. Thankfully she survived the night.