Excellent customer service. They took the time to make sure my 95 year old mother got the correct walker for her needs.

Great experience shopping with them in 2023. Gayle was very helpful. Horrible experience in 2025-26 with getting them to do repairs under warranty on the purchased walker. In November 2025, they replaced a hand brake cable that had broken. I was charged $40 in labor and nothing for parts as the limited five-year warranty for the cable was in effect. Less than two months later the same cable broke. When I called to ensure that they could fix it today if I brought it in, I was told that I would have to pay for parts and labor since the warranty only covers one repair per walker. That detail was not stated in my warranty information. I was transferred to the owner and was told to bring it in, and he could see what he could do. Upon arrival at the store, the owner came out of his office, made no eye contact, did not speak, and took the walker. As he was departing, I said that I had a question about the warranty. He replied, "I told you I would cover it." I said that my husband has severe MS and relies heavily on the walker. My intention was to try to understand what is and isn't covered by a warranty for a vital piece of equipment. I asked what a limited warranty covers. His reply was, "Whatever I decide to cover. If you drill out the hand brake, I won't cover it." I said that was not the case, and that we had not tried to repair the walker. He walked away with no further words. When I returned to pick up the repaired walker, I was told there would be no charge. The owner brought out the walker, asked me to test the brake, which I did and then he walked away. There was no apology. I purposefully purchased this walker from a local business, even thought it was much cheaper on Amazon. However, my experience with Mobility and Me demonstrated that they are all in on the sales, and don't want to deal with issues related to broken equipment. For people who are caring for disabled people who rely on equipment to live, this is the opposite of the type of experience we should receive. read more

I just wanted to post a quick message to thank Mobility and More for all of their help getting my power chair reprogrammed and set to go faster. I fractured my knee and needed a power chair to help me get to classes at CSU this semester. The staff couldn't have been more gracious, kind and helpful to my mother and I. They happily reprogrammed it and even helped my mom to load it back on when she was struggling. I would highly recommend them and their professional staff for any of your mobility needs. They are simply wonderful! read more

I have used Mobility & More 5 times over the past few years. They are absolutely wonderful to work with. The staff is awesome. They are so easy and friendly to work with and really care about their customers. They are so nice no matter the need. Gail is like talking to a dear friend. THANK YOU ALL!!!! Debi M read more

Awesome business to work with! Super batch of people who know what they are doing and get things done quickly and right. Definitely recommend them to anyone! read more

I have had the pleasure of working with this company a few times as my parents mobility has changed. Everyone is incredibly helpful, knowledgeable and NICE! From the owner to all of the staff I was treated with patience and support to help determine what my exact need was. I cannot recommend them highly enough. Especially because the mobility store closer to me in Fort Collins doesn't seem to know the definition of courteous and helpful!! read more