They have changed their focus of business and no longer provide support or supplies for CPAP…read moremachine purchased by individual patients. Tried to rent a scooter for post-surgery and was told they do not do that either; they were on the list provided by physician. I questioned what service do they provide then?

For over a month I have tried to get cpap mask cushion sent to me because the original mask they…read moregave me did not fit. I have chased them around with telephone calls and they promised to get back with an answer. So far nothing but the sound of crickets in the field . I have now ordered the same cushion through another supplier and it is on its way. Major Medical is without a doubt the worst I have ever dealt with for customer and support. I hope someone will read this complaint and get back to me.

Great Pharmacy, and many different offers, Delivery...Great place. Thank you !…read moreChris

It breaks my heart to have to write this, because I've been going to this pharmacy for years. But…read morethe last three times I've gone in to fill my prescriptions, they were either the wrong dosage, only partially filled, or completely out. This last time I went in, I worked until 5:30p and was leaving town early the next day, so I was hoping to grab my prescription before they closed. Not only was the dosage wrong, they didn't even have the right medication on hand. The lady who helped me was extremely rude to me and unwilling to help me out; she even made a very rude comment about me coming in right before they closed even though I literally had no other options, otherwise I would have come in earlier. I was appalled with how poorly I was treated and will not be returning to this pharmacy.

Excellent customer service. They took the time to make sure my 95 year old mother got the correct…read morewalker for her needs.

Great experience shopping with them in 2023. Gayle was very helpful. Horrible experience in 2025-26…read morewith getting them to do repairs under warranty on the purchased walker. In November 2025, they replaced a hand brake cable that had broken. I was charged $40 in labor and nothing for parts as the limited five-year warranty for the cable was in effect. Less than two months later the same cable broke. When I called to ensure that they could fix it today if I brought it in, I was told that I would have to pay for parts and labor since the warranty only covers one repair per walker. That detail was not stated in my warranty information. I was transferred to the owner and was told to bring it in, and he could see what he could do. Upon arrival at the store, the owner came out of his office, made no eye contact, did not speak, and took the walker. As he was departing, I said that I had a question about the warranty. He replied, "I told you I would cover it." I said that my husband has severe MS and relies heavily on the walker. My intention was to try to understand what is and isn't covered by a warranty for a vital piece of equipment. I asked what a limited warranty covers. His reply was, "Whatever I decide to cover. If you drill out the hand brake, I won't cover it." I said that was not the case, and that we had not tried to repair the walker. He walked away with no further words. When I returned to pick up the repaired walker, I was told there would be no charge. The owner brought out the walker, asked me to test the brake, which I did and then he walked away. There was no apology. I purposefully purchased this walker from a local business, even thought it was much cheaper on Amazon. However, my experience with Mobility and Me demonstrated that they are all in on the sales, and don't want to deal with issues related to broken equipment. For people who are caring for disabled people who rely on equipment to live, this is the opposite of the type of experience we should receive.

We presented Jesse and his team with a problem that wasn't necessarily unique (we needed a vertical…read morelift installed in a new home to make it accessible for a disabled family member). With that said we had a very tight time frame and our family member's quality of life depending on it. Jesse offered us many options, always focused on what was possible, and never what wasn't. He was very kind and considerate with my parents (who are in their 80's) His crew even installed a temporary ramp for us knowing the lift order could take a few weeks. Every step of the way they lived up to expectations, and each member of their team was kind and professional. Thanks again for taking good care of our family.

From a therapist's perspective: Accessible Systems is…read moreextremely communicative and collaborative. They ensure to communicate with families and when applicable, their therapists. They work to ensure a safe and functional set up at home. We recently had a patient utilize Accessible Systems for some home modifications and the team from Accessible Systems sent the rehab team after installation pictures to help with training with the resident prior to their return home. Today, we did a home assessment, and it went very well! We are always happy to work with the team at Accessible Systems and absolutely appreciate the work they do to ensure each person can enjoy being home, safely. Thank you, Accessible Systems, for the impact you've made to help him and so many others succeed at home!

After I did not receive my CPAP supplies for 4 months, I called Lincare customer service to find…read moreout why. They told me of a co-pay that was outstanding. I explained I did not have a co-pay in the previous two years I had been getting my supplies from them. I asked them why they had not billed me and they said that they had gotten the bills returned in the mail. I found out that they had been sending the bills to the wrong address, that was different from the address where I had been getting my supplies. I fired them, and complained to the Better Business Bureau, Worst service, and terrible customer service. Zero Stars. If you need CPAP or oxygen supplies a way better firm is : Aerocare. 303-926-9066

If you can tell the difference between these masks then you should apply to work at Lincare. If…read moreyou're someone who uses CPAP and enjoy being gaslit by customer service who doesn't think you know the difference between a full mask and a nose only mask then Lincare is the company for you. Apparently the person who fit me for my mask recorded in my records that they sent me away with a nose only mask. Super annoying. Super disappointing.

Very friendly staff! I love the store & supplies inside. I always end up getting some additional…read moreproducts while I'm in there.

Wonderful staff at a local pharmacy. They always go the extra mile to make sure you are taken care…read moreof. Highly recommend versus some chain pharmacy where you are just a $ symbol.