Appreciated much our more mature help! I was expecting teenagers and was pleasantly surprised that it was not teens but actual adult people who had knowledge and could answer questions with experience. Service was very good. Would come back in future for my needs. read more

Be aware of a policy unheard of by me in retail before now: I purchased batteries for a Fenix flashlight thinking that would restore the flashlight. When I bought the @$20 batteries I asked if I could return them. Was told yes, no conditions stated. I The next day in store the new batteries were tested ok, while the old ones were pretty low. Despite my having a receipt from the day before purchase, I was refused a return because the package had been opened. Then an attempt was made to sell me a new flashlight! Often I have bought a product obviously opened by a previous customer with no issue at all. This business has lost a customer. I will take my business elsewhere. read more

Highly recommended for all your battery needs! I've gotten all my car and motorcycle batteries from here. They are knowledgeable, no bs and friendly. read more

I stopped by the West Drake store to recycle some batteries. The store employee was rude initially telling me that I shouldn't have taped the batteries. He then went on to tell me that it was ok if it was clear tape. Taping batteries is the only safe way to transport or store batteries! He then charged me $4.00. When I said that I didn't know it cost money, he said "Well yeah". You can recycle batteries for free at any recycle center. Some places will even pay you! (example: Staples) Do not recycle at Batteries Plus! read more

very much recommen. Zach is a great help if you need your phone fixed this is the place to go! I've been coming here for years

I have been a customer for years, even wrote a glowing review on how great they were about fixing my daughter's cracked phone screen. This time, I ordered a $300 key fob and a motorcycle battery. The battery had a 2 year warranty and I'd had it for 1 1/2 years. Apparently it wasn't under warranty. No one could explain why. I asked for my core charge refund. For some reason, they weren't able to do. I cancelled the whole order and wanted to talk to the manager. I told him I wanted my battery back. (I also now live 50 miles away). The manager refused to do anything. Finally he agreed to give me my $18 core charge, but now the gloves were off. I told him not to talk down to me, I knew what a core charge was. He got angry, told me he wasn't going to be talked to like that, and hung up on me. All this over $18 dollars???!!! read more

Due to unfortunate circumstances I had to bring my iPhone 6 into the shop for a screen repair. I dropped my phone down concrete steps and couldn't even touch the screen without glass shards falling away from the screen. I booked a repair appointment online last night and dropped my phone off first thing this morning. I was greeted with a smile and great service and I had my phone back about an hour later! My phone is in perfect working order and looks good as new. I didn't loose any information and I only had to give up my phone for an hour. I'm hoping that I won't have to have my phone repaired again, but if I do I will be back here for the friendly and fast service! UPDATE: Two days after my screen was repaired, it malfunctioned and got stuck in something called a 'boot loop'. The phone would not pass the apple logo screen and when plugged into iTunes was giving an error 4013 code. I took the phone back to this location and was told that it was a software issue and they couldn't help me. I should go to Simply Mac or Mac Shack in town... well since I had them do the screen replacement, neither of those places could look at my phone because it's against Apple's policy to have non-authorized places do repairs. I ended up paying Krash electronics in Old Town to fix the HARDWARE issue my phone was having caused by this screen replacement. UPDATE 2: Been a few months; haven't heard from Brad. read more

This is a great hidden secret for deal seekers. Instead of waiting to buy batteries (household) with a coupon, just come here and get a really good deal, especially of you buy in quantity. The staff here have always been very nice and respectful. Never pushy. They really know their stuff. They now have the new energy saving light bulbs (yes this place has more than batteries) and I got an instant rebate plus a lifetime warranty. I didn't have to mess with any forms or fill-out stuff on line. They took care of it and if I need to use the warranty, I just go back to the store. No hassle. You would probably be surprised if you saw their selection of batteries and bulbs, especially if you only imagine AAA's and AA's. there's a lot going on in their. Check it out. I like supporting local businesses, instead of the big boys. read more

It's great ! These guys don't ask questions they just get it done. I go for my key phobs. Every time first try. Thank you guys!!!

These wonderful guys put a new screen on a badly shattered iPhone and I got it back the same day -- looks pristine and everything is working as it should! Just WOW! Highly recommend read more

My Mom highly recommended this location so I paid them a visit. My remote to my car had died and I was stuck with the alarm going off, brought the remote in and they quickly determined the battery size. The last time I had replaced the battery I had broke the battery clip and rigged the battery in there. They HAPPILY offered to solder the connection at NO charge-it works great -- I'll be back! Great and friendly service! read more

We needed a new battery for our Jeep and I called Batteries plus bulbs as we have purchased from them before. I asked for a price and he gave us a couple options, and offered an in store rebate and mail in rebate and free installation, saved $30.00 . We came over and they explained the options and removed our battery and installed the new battery , we were in an out in less than a 1/2 an hour. Great friendly service from an experienced employee who took the time to fulfill our battery needs. We highly recommend this Batteries plus bulbs location as our experience is very positive. Fast friendly professional service. read more

Truck battery died recently. The replacement fears was to loose all the settings like clock/radio and garage opener. They actually came outside added a battery tender and changed out the battery added the corrosion pads. Great service with a smile read more

Had my I-phone 6 Plus screen repaired today. On a bad note, the first repair did not go well and my phone went crazy. I had to drive immediately back ( 30 Minutes) and then wait for a 2nd repair. On a good note, it seems that the 2nd repair is going to hold. I paid $170 for the repair. The gentlemen who work there are very very polite. Never blinking an eye when I shared my frustration. Things happen with electronic devices. I was impressed with their professionalism and they did drop everything to fix my phone when I returned. Not the way I had hoped to spend my day but I got it fixed on a Sunday and am happy with the outcome. read more

Took my grandson here to see if he could get his Samsung S5 phone repaired. The pins in the charging port were damaged. The salesperson was extremely courteous and helpful giving us an $80 repair option or an $18 portable battery charger! (Requires removal of battery from phone). Since his dad is out of the country I was very pleased to have the $18 option until a permanent decision can be made. I didn't even know they repaired cell phones but I will definitely be a regular customer here! read more

Batteries and light bulbs are available in all types. The staff members are there to help you.

This location has helped me replace batteries on key fobs a couple of times. Most recently, a managers named Brad was able to fix a Viper car alarm remote. He was friendly and knowledgeable, even offered to recycle the empty cells and reminded me that I could bring any expired batteries to their location. I'm happy to have this shop available and appreciate their good natured employees. read more

Great hidden source for all kinds and sizes of batteries, plus light bulbs! They are a little pricey as far as I'm concerned, but they're really knowledgeable, helpful and really friendly; definitely worth a few extra bucks to get exactly what you're looking for quickly. Plus if you buy something that doesn't work out for you take it back and they'll exchange it read more

Excellent place to get your car batteries. They had my battery in stock and installed it with no wait (thank you Joe!).Their prices are better than auto zone which is another plus. I will definitely be back. read more

When u buy stuff you only have 17 days to return it other wise your fuck. Not a good place to buy. Not recomend it to no one. I bough a batery 2 mouth ago and try to return and they dont return calls. read more

These have been my go to guys for batteries for a long time and, more recently, for bulbs. They are knowledgeable, helpful and they stand behind their warranties with no equivocating. Recently I had a motorcycle battery fail that was just out of the stated warranty period. They covered it anyway. This business is run the way a business should be. read more

Very Rude employee. I had a CR2025 battery that needed sodering tabs on it. The "expert" did it wrong and when I told him that, he got mad. Then on checking out, he tried to charge me for the battery that he messed up on. I told him I wanted my money back and he was very rude and was muttering under his breath about it. I left there and ordered the batteries online for half the cost. read more

AWESOME! Went in today after a long day at work. Needed a battery for my key FOB...sales person was quick to help me find the battery I needed. I was ready to check out and they were having some issues with the POS system. Joking I said "So does that mean it's free?" You know what..".go ahead" they said instead of making me wait. SWEET, I know it wasn't much just a small battery for a key FOB but at the end of a long day...PRICELESS! THANK YOU! read more

I have been to this store several times, and the employees are helpful, knowledgeable, and treat customers fairly. Sure, you may pay a little more than going to someplace like Walmart, but the service can't be beat. Would highly recommend them. read more

I had this store rebuild a pair of NiCd batteries for a cordless drill. The rebuilt packs worked well for about 2 months, and rather quickly couldn't hold a charge. About 14 months after the rebuild, they're pretty much shot, while they lasted 10 years when new. If you want a rebuild go somewhere else. read more

If you want the battery replaced in your expensive watch, I'd recommend going elsewhere. I had mine replaced here, and, although the repair was inexpensive and the watch started working again, the waterproof seal is now shot. The watch "fogs up" internally on a daily basis, making it unreadable and un-wearable, as a result. read more

Fabulous store! Great customer service! We go to this store for great products and well informed staff.