Best service and selection anywhere! We shopped everywhere else and this was our fave.read more

Best jewelry in town by far! Most reasonable prices excellent work they are my jeweler of choice…read morefrom now on

I paid thousands of dollars for a watch that broke within a few weeks of wearing it. It was no…read morelonger under warranty since I bought it a couple years back (it sat in my safe). Vortic said they could fix it for 500$. I paid the 500$ IN ADVANCE, and mailed the watch. After many months, many emails, many calls, and LOTS of waiting (over 6 months) they had not even begun to repair the watch. Not to mention this watch came with a factory defect (a piece of debris inside the case), it also absorbed sweat inside the case and started rusting inside. Just after a few weeks use. Finally the watch was mailed back to me BUT Vortic sent the watch to the wrong address and then when I emailed them stating that it was mailed to my old home. NO REPLY. This is not a real company. They make a watch a day and that is the extent of this company. Do not expect any level of customer service after you buy a watch from them. Many times they didn't even answer the phone.

I have two of their watches. One has worked great with no issues for a couple years now. The…read moresecond, one of their "Comparing" watches, not so. Received it, did not work, a broken internal part. Returned, repaired, received back...wore it one time. Sat in a safe for several months and went to wear again...broke! This time a fractured staff from an "impact." No impacts, just in its box in a safe. Out of warranty. Vortic has had the watch since Jan 9. Diagnosed problem on Mar 6, but did not complete the repair at that time for some unknown reason. Invoiced me for $850 with a credit of $170...so, $680! I have not paid that because nobody will answer an email or phone. I'll pay for the repair once I know it's been completed and ready for shipment not before. Then I'll move to sell it for a loss just to be done with it.

Everything went well. Professional, kind, easy to work with, and they have a great reputation. You…read moreneed to go to this jewelry store!

It really doesn't get better than Walters & Hogsett. I've been to many jewelers, and this was the…read moremost welcoming I've felt. I was warmly greeted by an associate, Hilary, who took the time to walk me through the Rolex CPO and Cartier sections. She was knowledgeable and allowed me to try on any piece on display. I mentioned that I was looking for a present for my wife for the holidays and she showed me multiple pieces. We finally landed on the Cartier Panthere two tone. She reserved the piece for me for 2 days over the weekend, so I could bring my wife in to try. Such good customer service! I would absolutely buy my next watch/jewelry piece from them again!

FROM YELP REVIEWER SHARON V: "The shop owner is a fairly nice man, but he would not give me any…read moresort of receipt when leaving my antique engagement ring; potentially for several weeks, during the process of creating a wedding band to match it. Absolutely refused. This is an odd and unfortunate policy. I would have loved to have had the ring made here, but could not handle the risk of zero paper trail; not even an order write-up. I took my ring back & moved on. I bounced this "no receipt" policy off of another small, family-owned jewelry shop around the corner & they also found it very disturbing as they routinely write a detailed receipt, including a value estimate, so any piece left is covered under their insurance. I wish this man the best, but I hope he develops some better business practices & customer service." Alright, so even reading this review beforehand I took a chance and called Dawson's Jewelry and made an appointment. Upon arriving and meeting him, Sharon was 100% correct and on point. He is a decently kind man and was on-time as well so props to him! BUTTTTT.... you can't NOT give me a receipt or write-up and expect me to be okay with just leaving my personal and expensive belongings in your possession. I've dealt with plenty of jeweler's throughout my life for repairs and custom pieces. This is super strange! Sharon V. said it best... "I wish this man the best, but I hope he develops some better business practices & customer service."

I went to Mr. Dawson needing an engagement ring and he made every effort to see it through. He…read morehelped me to customize a ring and select a stone to fit with great precision. He was able to turn it around in just a few days and even shipped it overnight to help with my plan of engagement. I'm greatly thankful for his work and service.

Pete and Connie and the whole crew at Storybarns are truly the greatest company we have ever worked…read morewith. They are all down to earth, reliable, hard workers who aim to please and who bring you in to the entire process of what they create for you. So everything they make is completely customized. They walk you through each step and they value any input or changes that you may have, without taking any offense. They did a barn door for us that we love so much that we wanted them to suggest more projects within our house. Tim had the idea of an impact wall behind our tv. We took them up on that and now have this beautiful wall that changes the look of our whole living room. They also stained my grandfathers 50 year old desk that was outdated in color, and now it's like brand new, and matches our barn door. I would give them 20 stars if I could. I can't wait to come up with more fun projects to do with them in the future.

Just had a barn door made and installed by Story Barns out of Greeley CO and it looks awesome!! We…read morehave always wanted a barn door ( we watch too many home makeover shows). We were looking at their website www.storybarns.com and saw a barn door we liked so one Saturday while we we're out and about we called and Jason said he could meet us in an hour. He came in just for us. It was an easy conversation and absolutely no pressure. Within twenty minutes we had purchased the barn door and Jason scheduled installation three to four weeks out (they were working on a huge project at the time). Along the way Jason kept us abreast of the progress of the door while sending us photos of the door in production -- very nice. Well, they were able to install it on time and were done in about three hours. We can not say enough about how happy with are with the barn door and the whole experience dealing with everyone at Story Barns. If you are thinking about a barn door or any other service or product they supply I strongly recommend looking into Story Barns.

Great experience, was able to resize my ring in 1 day and give me the piece back since I sized it…read moresmaller, fixed my watch for my rapper gigs, and also fix a necklace for my mother. After reading the comments and experiencing the service for myself while also seeing another client in the shop, I was able to see that the owner and smith of this company was super awesome and patient with all his clientele. First off, this shop charges less than big names such as Jared who informed me they would take a week and I would not receive my gold for the small resizing back so that 1 star comment is completely false, this shop charges below rate for high quality service. I was charged $70 with this shop while Jared tried to charge me $110. Second, to remove a star for political views hurts the business that this owner had put his blood and sweat into making. I am a rapper from California who is neutral and I base my reviews off work, not that pettiness. All in all, this shop is one of the best gems I've found in this small city since coming out here from LA three months ago with a highly professional owner and I would most definitely recommend it to my family and friends.

I've taken a few watches in to get links removed. Quick professional service. I would recommendread more

What a great clock shop! They have an impressive selection of all sorts of clocks from small wall…read moreclocks to different types of Grandfather clocks. They even have tons of other interesting gifts including stained glass. The owners are so nice you'll feel right at home.

Awesome clock shop. Our 40+ year old clock was not working. He had it back to its old self and…read morecharm when he said he would have it ready. Great work, great shop.

If you are looking for a Jewelry store with an expert who can repair your watch, Weiss Jewelers is…read morethe only place to go. In the last few years, I have had two watches fixed expeditiously and at a reasonable cost. I live more than a half an hour away, and there are many jewelry stores in my neighborhood, but I would never go to any other place to get a watch repaired!

Should have looked at online reviews before I came in. I received a recommendation…read more I am currently going through a divorce and bankruptcy and was told by my bankruptcy attorney to have any jewelry looked at. I have a handful of watches that I just wanted batteries put in, a Skaagen and Movado watch that I wanted batteries, cleaned also fully appraised because of their value, a couple expensive pocket watches, and some random jewelry that I received from my grandfather. My grandparents didn't buy cheap jewelry over the years. So I wanted someone to take a look and give me an idea of value for my lawyers and for insurance. I was talking to a lovely lady who told me the price of their services and asked if I could leave everything and they would take care of it and determine what was worth anything and what is just sentimental and would take care of the watches. Then Scott Rettmer stepped in and proceeded to make me feel like crap for wasting their time. Told me that he wouldn't buy any of my items and I was just wasting their time. I was floored. I was willing to spend my money for their services and was happy to be patient, and then Scott stepped in and lost a good customer. I have a friend who is a jeweler in Wray, CO and, despite them being 2 1/2 hours away, I will gladly take my business there where they care about their customers!

Monica, should not be employed with this store. I had no issues with this store besides her. We…read morewent in looking for a loose diamond in a certain price range. She kept showing us diamonds 2 thousand out of our price range. We let her know once again the price range. She looked on the internet to get one ordered through their vault. She found one and i did not like the dimensions. I wanted it to fit exactly like my other stone so we told her when she found one to let us know. A couple of weeks later she called us and let us know they got a diamond in that was a perfect fit for us. We drove to the store all excited from north Ft Collins and when we got there she was gone as she did let us know that. She said she would tell whoever was taking over what diamond we were to look at. When we got to the store they were asking around to see who she told. The lady pulled out a copy of a paper of the exact same stone that she showed us before that i did not like. And it was not even in the store as she had said. REALLY? WHY? why would she call and say they had a diamond for us to look at when they did not. Dont lie to make money and leave other people to take the blame. Jared, you should consider this and why she is employed by you and who else she may lie to and say whatever she wants. Untill Jared makes this right i will leave my review at a 2 star. The manager of this store has made everything right. He knows how to satisfy a customer and was patient and kind.

I had my engagement ring resized at this location in February, and by April the rhodium plating had…read morealready worn off. When I initially called, the staff was dismissive, which led me to leave a Google review. A manager later reached out, apologized, and asked me to remove the review in exchange for correcting the issue. Now, just a few months later (July 2026), I am experiencing the exact same problem. I called again and was met with the same dismissive attitude. When I requested to speak with the manager I had previously dealt with, she did not recall the situation--even after confirming she is the only manager at this location. I had to fully re-explain everything, including the original review and resolution. I was told that the longevity of rhodium plating varies from customer to customer. As someone with extensive professional experience in a detail-oriented industry, I take proper care of my jewelry--I remove my ring when cleaning and showering. There is no reasonable expectation that plating should deteriorate this quickly under normal use. This experience reflects a consistent lack of accountability, poor service, and questionable quality of workmanship. Based on repeated interactions, I cannot recommend this location to anyone who values their jewelry or expects professional, respectful service. If you'd like, I can make a slightly more aggressive version or a toned-down, more diplomatic version depending on how strong you want it to come across. Amy Krutsinger PA they claimed it was warranted... Obviously they're trying to get out of honoring that. I've had a lot of Jewelry and this is my first experience with Jared. I can honestly tell you I've never had this problem anywhere else or did I know it could be possible. I recommend Helzberg Diamonds down the street, that's where I've always gone in the past and they are willing to Warranty this locations work. They said this is a common occurrence which I can tell by her, not even remembering our conversation a few months ago. They said they have to fix this location's work constantly! Beware, don't throw your money away go elsewhere. There's a reason they can get you in quicker than anyone else...

Super rude and unhelpful service here. Selection is very limited, the worst out of all the jewelry…read morestores I've been to which has been many, and they only do semi mounts or resetting a on special event days and only during that time window which is like 1 day every month or something. So you have to realllly want a setting from zales if that's what your in the market for. But there selections is so basic and I thought pretty boring so I didn't get it. I wouldn't say I was really greeted more like barked at after waiting about 5-10 minutes. The person didn't make eye contact or look up so I actually had to be like who me? Their website claims to be diamond experts but no one at the stores really seem to have that knowledge. I think if you decided to shop their website and find something that you had to have this is fine for that, or maybe a quick browse but they were unwilling to show me anything or even look at my diamond or even budget for whenever their future event was. Most legitimate jewelers will give you advice, look at what your working with, help guide you into a purchase that is right for you and educate you. That's the difference between others stores and zales. Zales is a just jewelry store, other shops are jewelers too. I get that they must work on commission but to be so rude and unwilling to help a customer shop just because they assumed I only was a semi mount customer is really dumb from a sales perspective. They lost all future sales from me and have left a lasting bad impression that I have shared with many which is never good for a business since word of mouth is more powerful then any other type of marketing. I walked in expecting to spend around 3 k if I found something but left without even having the opportunity to look at anything. I really can't remember a time other then maybe being a teenager where I've been disregarded so quickly. I'm kinda glad I had this experience because it led me to Garwoods and Sather's. Both are exceptional jewelry stores, family owned, in Fort Collins and to my surprise way better selection then some nation well known chains even compared to the selection in Denver. So avoid zales if you don't like to waste your time and check out Sather's which is in the same parking lot or Garwoods if you want a personal experience.

Bethany was incredibly helpful in walking us through purchasing a wedding band and getting my…read moreengagement ring sent off to have the stone tightened into place. She was kind, efficient and answered any of the questions we had. Zales is an affordable way to get finer jewelry without breaking the bank.