Verizon suspended my cellular service because I cancelled wireless internet service after 30 plus…read morefrustrating days trying to get it to work properly. Verizon has demanded that I pay $800 for wireless internet "perks", most of which I DID NOT USE in order to restore my cellular phone service that was NOT delinquent. A trip to the Verizon store was useless. Staff could not even connect me with someone who could help me. My phone is disconnected and nobody at Verizon finance will help me until I pay $800. I am a senior citizen with health issues who lives alone and my doctors are calling my emergency contact to check on my welfare. I would appreciate any assistance. I would post a contact number but well...

Great deals and phenomenal selection of devices Apple and android and yes they did have that pretty…read moreorange iPhone 17 pro max. A tad busy in the afternoon but was in and out in a matter for 25 minutes. Just came in to add a line.

Poor customer service, no one greets you, there's a crowd sitting and standing at the door, when…read moreyou ask a question they just say did you sign in on the tablet.. Kabrina is definitely holding the team together. She smiles, acknowledges you, and fixes the situation.

Worst customer service ever. Too bad the store has to get the bad review. Promo plan expired…read more Now want to charge over $30 more per month.

Such a good business!! Very professional and friendly people that work hard tbh! I enjoyed the…read moreexperience and will definitely come back and if you need your phone fixed for a good price then you MUST go here!! Side note it's a great place to go because they actually fix your phone perfectly and in a timely fashion which is good news:))

From the owner: With 10+ years of experience, we are offering extensive services for our customers. Our extremely…read moreprofessional technicians are always here to provide any kind of assistance for all types of electronic and cellphone issues. Regardless of whether its a software or a hardware problem. Cracked screen, water damage, black out, battery or charging port, we can fix any and every known problems to any electronic device. Also we carry a wild variety of cellphone related accessories.

Contacted Stephen G. of Vista Tronics my son's PS4 was having some issues after dropping it the…read moreHDMI port was cracked and the fan was making noise. Stephen has a home based business offering electronics repair. I dropped off the unit with my information we responded by text said he averages 2-3 days on repairs. I was very happy with the cost and ease of service I would recommend them highly.

Fixed my ps5 hdmi port in no time! Fair price and excellent communication!…read more Say no to the overpriced ubreak- they commonly destroy systems doing simple fixes!!

T-Mobile has only 3 towers here, one tower has been down for months. I caller T Mobile and found…read morethis out. My connection here is absolutely horrible. T-Mobile said that this area is challenging. Meaning to me that they can not provide a reliable connection. Driving through the phoenix area my conversations on my phone drop, my GPS drops, no signal SOS status on my phone. Then goes back to LTE still as slow as dial up was. Inconsistent service here. I called T Mobile numerous times and still my service in very mint. My son has Version and has no problems here. With T Mobile tech support telling me they only have 3 towers and one has been down for who knows how long, saying this is a challenging area for them. As I see my service connections continue to be poor. I would not recommend this company for anything here. I am very frustrated with this service. I even got SAT connected with them , they telling me this will resolve my connectivity. Guess what maybe a little but not good enough to say yah it did. Still inconsistent and slow. SHAME ON YOU T-Mobile for deceiving me and saying you have the best coverage all over the USA when i signed up with you.

I recently upgraded my phone to the iPhone 16 Pro. Part of the upgrade process is trading in my old…read morephone. It did not quite register that this is able to be done via mail, as I promptly discarded the box and mailing label that arrived with my new phone. Alas, my snafu landed me a visit to this T-Mobile store. Despite being midday on a Monday, I barely had to wait. I was assisted by Ellis, who was excellent. He walked me through the process of resetting my old phone and was diligent to make sure that I received all of the verification paperwork that I needed for my records. Though I never love visiting T-Mobile stores, this was a great experience and Ellis was extremely great to deal with. If needed, I will be back!

Excellent customer service! I went in to buy a phone, and I was presented with various options. I…read morefound the perfect one and will definitely return for my future purchases! Check them out!

sierra at the Target Store assisted me in signing up for Consumer Cellular today. Verizon gave the…read morewrong code and we spent hours trying to fix their mistake. Sierra never gave up and finally we were able to get the correct code from Verizon and get my phone set up..During that time, while we were placed on one hold after another, she waited on other customers and never lost her cool. Several seniors came by for assistance. She handled their problems, treated them with kindness and respect.. I am 87 so also a senior. I have no respect for Consumer Cellular because they employ dedicated employees like Sierra. She deserves a raise! Thank you.

I went here on 12/22/21, I had to change my account from Sprint to T-Mobile. I thought I was going…read moreto have to buy a new iPhone since I have an older iPhone version that doesn't support 5G. Tamer was the employee that helped me and he was great, efficient, friendly, went over all of the options T-Mobile offered without being pushy. As a nursing student, I'm too broke to spend an extra $20 a bill on a new phone, He respected that and let me know my plan offered an upgrade that I can use in the future. It was simple and easy out within 45 minutes, and the store was busy so I appreciated it. Definitely check out this store and ask for Tamer!

Worst experience with any type of store in my life. Was told by sales person Niya that my phone…read morewasn't broken and there was nothing they could do for me. Gave attitude upon the "Oh hello can I help you ugh". My phone charger post was broken verified by two other stores both Thunderbird Rd and Happy Valley. if I could give negative stats I would. She shouldnt be allowe'd to destroy someone's business with her bad attitude. In my business my phone is my life blood and when it's not working correctly to have a representative of T-Mobile tell me off the way she did she would never get my business ever again. Managers were all gone of the 4 employees sitting around.

I had a few of my old office computers and a laptop I needed reset so I can have for personal use…read more Everyone was very nice. I thought the price was fair, and they were done a few days earlier than what they estimated. A great experience for me!

Replaced my Vita Screen, updated my firmware (which I explicitly told them NOT to do) couldn't save…read moremy ps4. C est la vie

Terrible communication. my original appt was schedule Tuesday 8-12. Those hours came and went so I…read morereached out to my technician to make sure he was still coming he told me yes. then an hour later text text me to tell me he doesn't have the right parts and his boss will over night them to him and he could do it tomorrow. So here we are Wed and he just text me to tell me he got the parts but my appt has been assigned to another technician and my new appt date is 5/15th. I've taken 2 days off work now and they are asking for me to take another one and who knows if they will even show up.. I try to call customer service what do you know I can't get through. SCHOCKER! This service SUCKS!

Rates less than one star. We had CM Wireless install DISH TV over a year ago and even though it…read morehas not worked as promised, we have tolerated the lesser inconveniences. But two months ago, the Dish Joey, in an upstairs room, stopped working 90% of the time. No Joey=no active TV. CM techs have come to our home multiple times. We are on our 3rd Hopper because as one tech said, "It's not unusual to have multiple Hoppers that are defective." With each replaced Hopper goes the 100+ recorded shows (which means starting over again). Ironically, even though our complaint is the Dish Joey, no tech has ever checked it because "it has to be the Hopper downstairs." I have written to the CEO of Dish but most likely we will be forced to leave Dish by paying the penalty fee for the remaining months of our contract as CM Wireless tech and their managers scratch their heads or someone there decides "Maybe we need to check the Dish Joey upstairs." Very frustrating response from CM Wireless.

Came into the store and the rep she was extremely hands off and I could've just ordered and done…read moreeverything on my phone. There's really no reason they need a store considering they make you do it all on your phone now anyways and it's all for pickup.

INTERNET SERVICE FAILURE - This company has failed me completely. I've been using this company for…read moreover a year. At this time My new 4K OLED TV frequently runs at 480p, all blurry with frequent stoppages. Now when I call them they say they are just completing repairs and it will be up to my normal speeds within the day. I'm getting 4 to 6 Mbps. They've obviously outsold their capacity, and they obviously don't care. Right now there are no good internet services in Phoenix. So I'm stuck. Just as soon as there is one I'll end all services with this company, including my phone. I hate liars.