gina is a wonderful representative and has been very heplful with all my line upgrades and billing…read morequestions

Broke my NEW iPhone by forcing the sim card in the wrong way THEN they told me that they would have…read moreto have a replacement phone sent to me in the mail. Nothing like lack of care for someones property on your part and having wait for another phone when it had nothing to do with my care of my NEW phone that I paid in full on my part. I'd give this place a lower star than a 1/5 but I had to round up on Yelp.

The guy who helped us was not at all interested in resolving our issue. He called the sales…read moreactivation cue to port our numbers in from another carrier back to Verizon but never actually submitted a request. We waited in Defiance for three hours while he continually said that we had not been activated yet. He was looking at social media and Snapchat throughout our entire visit, and was terribly unprofessional. He told us to go get dinner while we waited, and when I returned, another team member chimed in rudely that we just had to wait. It could take up to 24 hours. Now, 24 hours later, I am on the phone with Verizon giving the exact same information as their records indicate there was zero action taken by the staff at Defiance to reactivate my account. Do not even bother going in - they do not care about their customers.

So damn slow. Very inconvenient to come in and pay your…read morebill. Have been waiting in line almost 20 minutes. Oh and they make you pay a fee just to pay your bill.... Oh and they lie to get you to buy accessories and refuse to honor the warranty

Overpriced and under stocked. I never say this but just go to Walmart....it's right down the road.read more

Radio Shack has new employees and they are very attentive to your needs. If they can't find it in…read morestore, they find a replacement either on the computer or another store. Plus you can't beat their prices on cell phones

The service is the worst I have ever experienced. Only 1 store associate was working with client…read more There was one other person who said he had waited over 30 minutes before I was there. I waited 10 minutes. Then the associate said he was almost done. Waited 15 more minutes and then I left.

This store sells nothing but lies. I needed a new phone and went in during a sale. I complained…read moreabout my phone not having enough iCloud storage and they said with the Goplay or whatever plan I would have all the storage I need and Hulu and Disney. Cool cancel my Hulu and it would be a wash cost wise. Well funny thing is that Hulu and Disney were already on the plan and already being paid for which they could see just sold me another plan. I have no increase in cloud storage whatsoever as my phone hasn't backed up since I bought it.

Fast friendly no nonsense service. I'd be happy to stop…read morehere again. They answered all my questions and more with a smile!

Went to the store to purchase a new IPhone and was told they could not transfer my contacts and…read morepictures. I had called customer service first and was assured that they could. They said they needed a "special" machine. I ended up going to a smaller store about 50 miles away and they transferred them within minutes. The only thing they used to transfer was an IPad. Perhaps the Findlay store needs some training.

Been going to these guys for years for work on my PC. Ordered parts off the internet and they put…read moreit together for me. Honest prices and good work. Their operating hours are a little hard to work around, but it's worth it.

Was having computer problems, So I brought in my computer to him and he worked his magic. Works…read moregreat. Better than before. Very happy with his staff and quality of his work. First class service that works. RB

PC Plus is the only store my family and I trust to do work for us. They have recovered data from my…read moremom's laptop that crashed just last month, built 2 custom PC towers in the past, and repaired my own laptop that had a recurring power supply issue. Everything was done right the first time for a fair price, and as a small business owner I can't ask for more than that.

From the owner: Full service PC and mobile phone repair shop. Wireless airtime provider new and used laptop desktop…read moresales.

My sales associate Heather was amazing. She helped me step up my e-mail on my new IPad. She was…read moreextremely professional, polite and eager to help. She also paired my new iPhone watch to my phone and spent time to set up my fitness app and show me basic functions of the watch. It was a pleasure working with you today.

excellent Customer Service. Great value. Friendly staff. I…read morerecommend this store specifically over all the other stores in the surrounding locations.