Chad helped me while I was there and he was the man. Super helpful and super nice. They should just…read moregive him the title to the store already.

My son purchased a phone online and we brought the phone in to get activated. We learned from Brad…read morethat the independent retailers don't get credit for these sales, but he was gracious with his time and helped us get it activated. I definitely recommend supporting our local retailers during this time. The store was clean and had tape on the floor for social distancing. The employees wore masks. If we hadn't gone into the store, we would not have learned about upgrades going on at this time (e.g. LG paid off the balance of my phone). My husband and I both ended up upgrading our phones and getting some accessories. Brad was a big help and not pushy at all.

Went to further locations across town for the past few years because of how horrible the service…read morewas here. Thought I would give it another whirl, hoping something had changed. Nope. Still absolutely unable/unwilling to do their job or supply good customer service.

I was having difficulty pairing an Apple iPhone and Watch. I was assisted thru the process by…read moreGabreal Alahmad at the Perimeter Dr location. Gabreal was professional and thorough. I now have flawless function with my Watch. Gabreal also reviewed my data plan and adjusted it to better suit my use and wallet. Thanks Gabreal!

I usually go to corporate Verizon stores, but I've stopped in a few authorized retailers for little…read morethings (accessories, mainly.) Today, Mom needed a new phone, and Sweetie recommended this location. It's pretty new, though this mall has been here for a couple of years now so I'm surprised this hasn't been reviewed yet. But, she recommended it because it's not busy, so that kinda makes sense. We got excellent service, and friendly attitudes for an older user and a bored toddler. Lots of recommendations for what to do nearby (distractions, and food.) News on area businesses (the closed bagel shop, the old Russian deli, the much-missed bookstore.) Prices seemed reasonable (for cell stuff.) No hard sell; she got what she wanted. I'll keep this in mind for accessories and maybe new phones. Still best to go to corporate stores for technical issues, I think, though these guys could at least do some triage and point you in the right direction.

I'll be shopping here for car batteries from now on. I've been burned by two auto shops installing…read moremanufactured batteries instead of new twice, so for the same price, these folks let you see everything they are doing as they check your existing battery and install new. Plus, you have stores in other towns if you have an issue.

They totally broke my phone! It was beyond repair and I had to get a new one. It was a very…read moreexpensive visit just for a battery. If you have an iPhone that needs a battery take to a certified apple dealer.

They have been instrumental in getting my home network and security setup. They were able to make…read moreexpert recommendations and install the system for me. They made it easy and were a great value. Definitely going to use them again for other properties that I own.

Came out for a consultation. Promised a quote by a given day- didn't receive. Sent an inquiry and…read morethen received it a couple days later, they quoted products and services we never discussed. Never heard back from them after receiving the quote. Ultimately went with Best Buy Geek squad who provided stellar service!

What a bizarre business. Call the number you have to go to a certain person but if you never done…read morebusiness with the company before you don't know who to. go to there's no option to speak to an operator. Had to call multiple times it wouldn't direct me to a person just some weird system asking me to ask for a specific name they lost my business because of this phone system

Great company... I have done business with many of these employees for over a decade... I have…read morepurchased at least once a year for events/charities and they never fail with finished product or deadlines... with the success I have had with their product my employer has started working with them as well with 3 different corporations... have not been disappointed with multiple runs of different product... I have given them ideas and the graphic team brings it to life with a proof... if any adjustments need to be made they are on it... this group as a whole are top notch..!

Three employees at the register and they pointed me to the office chairs and no help in the…read moredepartment to ask questions or get any info. I went to the register to buy chair and they said there was four color choices. I picked black. They brought the chair and started to ring it up and told me they didn't have black and was gonna give me blue. I went home and ordered it a couple of days later on line to pick at the store. I was on my way to get it and got a message that it was cancelled. I called the store and they said the money would go back on my card in three or four days.

I have had good experiences here…read more At the print and copy center, I brought my COVID-19 vaccination card in and they laminated it for free. Also, I bought some paper and had them cut the ream in half. The employees are always helpful. For example, when their hand sanitizer was $2.00 a case, I bought six cases and they took it to my car. It was the same when I bought cases of water. Finally, they are open at 9:00 am on Saturday. I thought all stores were the same, so at first I went to the one on Morse Road only to find out they didn't open until 10:00 am. So I was thankful to come to this store.