We just finished our visit and Steven is the man! We set up our new phone plan online but we had…read moresome trouble setting up my partner's phone with his line. Steven was very patient and knowledgeable about our situation and was able to guide us to a solution within a very short time! We are extremely grateful and happy to both now be able to enjoy our service. Thank you Steven!

The customer service on the phone and in the store does not deserves this the one star. The…read morecustomer service on the phone HUNG UP on me two time after I was on hold for 45 minutes each time. Save your money don't spend it with AT&T

This was my first time in an Apple Store actually purchasing a product…read more They greet you upon walking in and ask what you're looking for. They guide you to the right section and send a worker over to help you make decisions and walk you through the purchasing process. I was doing a phone trade in, hoping to get credit from my old iPhone 11 Pro in order to buy the iPhone 13. Because of one very minor scuff on the bottom right of my screen, it plummeted the value, which is ridiculous because they use these phones for PARTS, not resell the entire phone. Overall, the workers were nice and helpful, very informative! It's roomy in there and I had somewhere to go and wait while my phone transferred the data.

I am so disgusted by the service I received. As someone who works for Apple since 2017, I'm blown…read moreaway by the treatment I received from a failed repair on parts in my phone. I have a iPhone 16 pro that can't receive calls, won't connect to Bluetooth and has issues connecting to WiFi. It's within warranty and I have Apple care. After they made my phone worst after the first repair I which I had to wait for the part, they tell me I have to wait for another part another 4-5 days, they don't have any warranty replacements in store and refuse to order one unless I wait the 4-5 and let them attempt to repair the phone again. I'm now almost two weeks without a phone and their best option for me to do a mail in express replacement charging me full price for my device 2k until I receive the replacement and send my non working device back before my funds are released.

Yes I am glad I came to this Arrowood location after leaving the 5401-A South Blvd. location which…read moreI couldn't leave zero stars (had to leave 1 star)......but this 820 Arrowood location, did an awesome job! Very kind, knowledgeable, professional and honest. A complete DIFFERENCE from the previous store I was just at 10 minutes prior. They actually cared and took the time to understand what our needs were. THEY ACTUALLY LISTENED THEN RESPONDED. They made sure all of our needs were met before we left. I will be going back soon to do my upgrade through them. FIVE STARS !!!

From the owner: Switch today & enjoy America's largest 5G network.read more

I purchased phone and rep was so hard on to make a sale he added all these options I never knew…read moreabout didn't tell me my bill would be prorated, never told me I had an activation fee, LIED to me about my bill amount and scammed me now I'm stuck with a phone no don't want because he had me under the impression my bill was one amount when in actuality it was not ATT that is EXTREMELY deceitful and will be filing a complaint with corporate and the BBB! DONT BUY FROM ATT!!!

Christian and Terrance were amazing! We had a complicated carrier switch and they were kind and…read morepatient throughout the whole process. Christian and his team at this store really know their stuff. We were given lots of options and they helped us get the best deal possible while weighing all our factors. We left the store very happy!

New location They just move to 809 E arrowood rd…read moreNext to the DMV LIcence plate 7045539348

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Charlotte store today.

I'm extremely disappointed with the level of professionalism and customer service I experienced at…read morethis OfficeMax location, specifically in the printing department. Earlier today, I came in with a laminating job that I needed completed the same day. I made that timeline very clear from the start. Tyler assured me that the job would be completed by 4 PM, which is why I agreed to move forward and paid for the service upfront. I even tipped Tyler as a gesture of appreciation for good customer service, expecting that my order would be handled responsibly. Unfortunately, I later received a call saying that the job cannot be completed until Monday. This is completely unacceptable. I came to the store early specifically to ensure the job would be done today, and now my schedule and plans have been disrupted because of a lack of follow-through. If I had known from the start that same-day service was not possible, I would have gone elsewhere. What makes this worse is that this seems to be part of a recurring issue at this location. Several recent reviews mention service and reliability problems, which suggests this is not an isolated incident but a pattern. OfficeMax is a national brand, and with that comes the expectation of professionalism, accountability, and dependable service. Paying for a service, being promised a same-day completion, and then having that promise broken is unacceptable and undermines trust in the brand. I would appreciate it if someone from corporate could contact me to address this situation. Please provide the appropriate corporate customer service or escalation contact so this matter can be resolved. I hope this feedback helps improve service at this location, as experiences like mine should not happen at any OfficeMax store.

I stopped in here to complete some office work. I need it done at SAP and the young lady Yvette was…read moreso patient helpful with me. It took me a while to get through the screens on my MacBook in order to print out my work. She was able to take her time and help me. I looked around and as always every time I need office supplies and school supplies it's here!

Probably every tech persons dream spot. At least according to my techie son, he could stay in there…read morefor hours. We stayed a good hour plus. All of the latest gadgets and gizmos can be found in addition to things you never thought of or realized you needed! This store is huge! Everyone spoke (employees), asked if they could help, and moved on when we said we were just browsing. I LOVE IT WHEN YOU ENCOUNTER "salespersons" WHO HAVE NOT BEEN STRICKEN WITH THE HOVERING SPIRIT!!!!! I'll locate you if I need you, THANK YOU!!! Shout out to MircoCenter Headquarters/Management...you got that ONE critical thing right during employee training !!!!! (Woohoo) If you are in need of a mouse, latest TV, laptop, desktop, or WHATEVER...Micro Center is sure to have you covered.

Excellent selection of all electronics and 3d printer supplies! Glad it's not closer to my house or…read moreI would be broke!