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    Verizon

    5.0 (2 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

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    2 years ago

    Matt was super helpful and pleasant. Thank you for helping us out!! We love our phones :)

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    3 years ago

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    Best Buy Charlotte - Rivergate

    Best Buy Charlotte - Rivergate

    2.5(69 reviews)
    4.1 miSteele Creek
    $$

    Needed a new mouse ASAP after mine died while I was working, so I ordered online for same-day…read morepickup at the Best Buy location. Smooth process from start to finish. Walked in, was greeted immediately, and there was nobody at pickup. The associate came over in less than a minute, my order was already ready, and I was in and out in under 10 minutes. That's how pickup should work. I was also looking into a magnetic phone clip, and the associate pointed me right in the right direction without being pushy. The mouse was reasonably priced, the store was clean, and the customer service was solid. Definitely recommend this location, especially if you already know what you want -- order online and just go pick it up. Quick, easy, no hassle.

    I am a looooong time Best Buy customer. They have been my go-to local electronics store for many…read moreyears. The inventory changes over the years haven't been the most fantastic thing but I feel like they have been a necessary adjustment in an attempt to survive the brick-and-mortar challenges of an online retail world. That said, this is a note on my experience over 4 visits to the Rivergate location in 6 months of living in the Steele Creek area. The product selection at this location is reasonably good and the store is kept neat and clean. In my visits, I have seen very few other customers at the store, so I am concerned about the long-term survival of the store. I don't know how long it has been at this location, but I've seen similar degradation of customer quantity at other locations that were historically booming so it seems more widely symptomatic than a given location. The employee engagement and customer service at the Rivergate location has been fantastic thus far. I've needed help finding particular products in the store, had to process a return, and made a purchase with delivery and installation. In all cases, I was met with friendly encounters with positive outcomes. As far as Best Buy goes, I really have nothing negative to say about this location other than I'd like to see a wider product selection. That said, I again recognize the difficulty in making that so.

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    Best Buy Charlotte - Rivergate - Best Buy charges .10 cent for bags now.

    Best Buy charges .10 cent for bags now.

    Best Buy Charlotte - Rivergate
    Best Buy Charlotte - Rivergate

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    Verizon - mobilephones - Updated May 2026

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