The representative Luke was fantastic and and very knowledgeable and patient with me and my wife…read more If Luke doesn't have the answer to your questions, he will get you an answer. Great store with a large selection of phones and accessories for your phone. Old folks and young ones should visit this store. We were pleasantly surprised by our experience at the Northlake mall Consumer cellular store. Thank you for a great visit!

I'm a new customer at Consumer Cellular because of the service I received. Luke was so kind and…read morepatient as I asked about getting a landline. He explained everything so clearly to me, that I was confident about the purchases I made. Travis was ever present to lend a hand, if needed, and Chris was also available to talk about additional discounts and services. Another reason I became a new customer is that I know if I ever have a question or a concern, I will be able to get the support I need from this store. I could tell they were trained to be able to help elderly people like myself, who have a limited understanding about technology. Thank you.

Overall me switching to Verizon has been the words mistake I have ever made. I wouldn't recommend…read moreit at all. I had made an appointment to discuss my account. Arrived an about 30 minutes early the appointment was at 7pm. It's now 7:59 and all I get is sorry for the wait. My response is not waiting much longer. The store closes at 8:30. The customer time is not valued at all. That is the whole purpose of making an appointment. As soon as possible definitely going back to my old provider. Never had any of these issues with my old provider! I can't even have service at my home if I'm not connected to the internet.

Verizon messed up our online activation but thankfully Landon got on the and got everything taken…read morecare of for us. Great store

They saved the day! I went in not entirely sure what was wrong with my laptop and they talked me…read morethrough all the possibilities and fixed it in less than 10mins! It was refreshing to have them teach me along the way so hopefully I don't have issues in the future. Highly recommend!

Anthony is SO amazing! You can feel the passion behind the craft when speaking to him. He was not…read moreonly polite but also super super knowledgeable and informative. He did everything he could literally to make sure my experience there was great! After Anthony was able to work on my device I received it back and it had a a bit of trouble still, I called him back and he was more than happy to help me navigate and solve the issue. I brought it back to him and my phone feels new again (: this company will forever have my business and if something happens to your electronics, you should definitely try's this company with them! Thanks Anthony, you're truly the BEST! (:

Great duo there. the staff is friendly, prompt and willing to go above and beyond to make sure they…read moregive the correct information to the customer. they value the customer needs and want. I look forward to returning back.

Company sells low spec items, as higher spec…read more Knowingly. Carefully have someone who knows computers examine the online computer specs for any computer that you buy from them. Amazon rating is only 60% positive.

Bought a referbrished laptop from them back in August 2021. By December 2021 it had already stopped…read moreworking. Just recently brought it to a repair shop and was told the motherboard shorted out. So basically I spent 350 dollars on a laptop that lasted 3 months. Not even worth repairing since it will cost 200 dollars for a new motherboard. Will never do business with this company again and I suggest you stay clear of buying laptops from them.

It had been about 15 years since I had been deep into car audio. I wanted to upgrade my car stereo…read moresystem and wanted some advice and guidance as I already had a head unit but wanted to match speakers with it. I decided to give Freeman's a call and probably spent about 30 minutes on the phone with them. They answered all my questions and I decided to buy some speakers a couple days later. I came in and even though they were crazy busy, they demonstrated several of the Hertz speakers for me and I ended up buying 2 pairs of the Diece coaxials. I came I've called several times since and even dropped by to get some sound deadening and fast rings for my doors, and again they were nothing but helpful! I even stayed for a few minutes just to chat and the knowledge these guys have is just mind blowing. They are not your typical car audio store in that they are not pushy salesmen. They GENUINELY want you to be happy with your purchase and you can tell they have a passion for their craft. They will not steer you wrong and feed you wrong information just to make a sale. THANK YOU GUYS SO MUCH!! This is the only store that I will be purchasing car audio products from in the future!!

Everyone is so nice and helpful. I had a front and rear dash camera installed there that I had…read morereceived for Christmas. I walked in on a Saturday, told them what I wanted. They quoted me the cost and made an appointment for the next Saturday, I could have had a sooner appointment but I requested a Saturday. One of them went out to my car with me and made suggestions on placement, etc. There is a comfortable waiting area, although it did not take them long at all

Great service by Wazhma & Chemi. They helped me and my husband with our purchase and we could not…read morebe happier!!!

This place has poor customer service and bad tracking for their services. I sent almost 15k worth…read moreof my property to be engraved and molded together. I was told it would take less than 2 weeks, then read my receipt and the promise was 3 weeks. I got incorrect information about where the rings were and then they acted like I was being a pest for asking about my property. Then I was charged for something they didnt explain when I was making the service order, which is fine, they just should've told me the cost when suggesting these addons. Not only will I never got to this location again, I probably will neve trust Kay's with my valuables ever again. PS, I still dont know where my property is...I just have a date.

Great customer service from "Josh" . Definitely enjoyed the product. Will visit againread more