We were joining our daughter's phone plan to take advantage of…read moretheir family plan and get newer phones as both of ours were the Iphone 10. We were greeted by Nate the manager of the store and talk out excellent customer service!! He listened to what we wanted to do, and we brought in a copy of our last bill with our current cell phone carrier. He was very though in covering all of the terms and conditions and pricing. Very friendly and extremely knowledgeable. Thanks Nate for a great experience. Appreciate all of the time you spent with us.

RUDE! Stay away! Customer service does not exist! I waited over an hour for no service!!!read more

Sold my old MacBook here which was quick and easy. I listed the MacBook on Facebook marketplace and…read morethey messaged me. They made a fair offer and didn't try ti undercut it when I arrived there. They do a quick check to make sure everything was good with the MacBook and then had the check cut and I was on my way out the door. Quick and easy. Side Note: I did have to wear a mask while in the store and they also have the staff wear a mask and behind a protective shield.

We have had our Apple desktop at the location and after the first repair, it stopped working. The…read moreteam addressed the repair and had it fixed. It took quite a few follow ups but the manager addressed the issue and took care of the repair cost. We have had phones and iPads repaired here also with no issues. Would recommend taking any of your electronic needs to the team!

Did a great job they fixing my iPad screen I have wanted a long time to get it fixed…read more Because I wanted to find the right place This was the one great service and they know allot about the items they repair Definitely recommend

My son broke his iPhone and we took it to Rapid iPhone Repair. The back of his phone was shattered…read more We called ahead and let them know what type of repair was needed and they gave us a quote. When we arrived, the staff was helpful. The guy who assisted us examined the phone and gave us the same quote as well as a timeline, within a day. We gave them a contact number and they said they would reach out when it's finished. The next day, we got a call or text (I don't remember) that it was ready. We returned shortly to pick it up. My son paid just under $100 and his phone was good as new!

Recently, I traded in my old iPhone for a new one and Daniel was amazing!!! He is professional,…read moreknowledgeable, efficient, and friendly! He got the job done and made the transitions with the device and billing easy. I recommend Daniel for his expert quality service at Cellular Sales on Williams Field Road!

We've been trying to resolve an issue for almost 5 months. Not only are the employees rude they are…read morecompletely unprofessional and offered no help towards a resolution. I would not recommend this store or Verizon at all.

Change is hard right? We were very happy to finally join this century and end our cable account in…read moreexchange for the streaming and mobile bundle. Dealing with my former carrier was tough! The steps to activate Cox Mobile were easy enough but my phone wasn't activating. We hustled over to this location and the friendly, knowledgeable, downright GREAT Bianca and Matt figured everything out and got me connected. I rely heavily on my phone for my job and they really came through and close to closing time too. Just a million thank yous! You really took a stressful situation after a long day and turned it around. Thanks SO much!!!!!!

Very disappointing customer service. The employees are extremely slow, unhelpful, and seem to have…read moreno sense of urgency. They walk around while customers are left waiting, with little to no communication. For new customers, there is no clear information or explanation about the process. Instead of making customers feel welcome and respected, the employees act as if you are asking them for a personal favor or begging them for money. Customers are paying for a service and deserve basic courtesy, clear information, and professional customer service. This store seriously needs to improve the way it treats and communicates with its customers

Shalaby was awesome to work with! He helped me with a complex transition. I had to remove internet…read more(against my will- i have LOVED verizon's internet. but my apartment is forcing cox on us and making us pay it )): ) and then put a new number on my old phone, and upgrade my personal number to a new phone. Shalaby got me all sorted & helped me with the deals!! Thank you!!!~

Do not go here for internet! We set up the new Verizon tower. It appeared to be working but only…read morehad 1bar. As soon as cox internet was disconnected my entire house went down Including TV's, cameras, iPads, computers, WiFi and boosters. Phones were spotty, even though we have Verizon as a phone provider. Verizon troubleshooting on the phone could not figure it out. Needless to say, we returned the equipment and promptly hooked back up to cox internet. Our house came back to life immediately. Yes to Verizon phone service, no to internet.

Jason was amazing! I wanted to upgrade my iPhone 11 to the latest iPhone models, he took his time…read moreand went over all the different models with me and explained in detail the difference between each phone, etc. very kind, knowledgeable and professional. Thank you Jason!

In 2024 I purchased the Samsung S24+ from this location and had a horrible experience. The guy who…read morehelped me whose name I don't know since he wasn't wearing a name tag but whose employee ID last 3 digits are (649) store # 8489 provided terrible service. I was upgrading from the S21, which I had loved for three years. Despite bringing my own accessories, he insisted on selling me phone cases, screen protectors, and a smartwatch, which I did not need. When I declined, he became extremely rude and had an attitude for the rest of the interaction. He retrieved the phone from the back and handed it to me in the box without switching out the SIM card or turning on the phone, which they normally do. He did not offer a bag or anything after I had just purchased a phone. I was very upset at this point. I had to ask him to switch the SIM card, and after he did, he just handed me the phone without offering any further assistance. I have never experienced such poor service. After about 10 minutes of trying to transfer my files on my own, I had to call over someone else to help me. I left the store feeling extremely angry and disappointed. The entire experience was ridiculous; I am paying money and expect to be treated better. We have been customers for over 15 years so this is not acceptable. I don't want to visit this location ever again, but since it is an actual T-Mobile store and not a third-party chain, I have no choice. The employees here need to do better!

I want to give a BIG THANK YOU!! to Krystal and Bobby for their outstanding customer service. They…read morewere both very friendly, personable, funny, knowledgeable and professional. We were in the store on Saturday night before close and they had been working the whole Thanksgiving/Black Friday weekend which even after the craziness they were so friendly, patient and helpful. Great job Krystal and Bobby!!

Verizon corporate lies to keep customers in long term contracts and has some of the worst customer…read moreservice I've experienced. After being with them for over 25 years, I switched to consumer cellular, pay under $50 a month and have better connections all over the state, including around the country. Don't get suckered by Verizon they tell their customer service reps in the store, to push upgrades and keep them paying through the nose for bad service and Keep the contracts going forever. They should have a zero star rating than one star? They don't even deserve one star.

My parent's computer was on the struggle bus, and my dad was this close to throwing it out the…read morewindow. Enter Chandler Computer Repair, they responded faster than their laptop has ever loaded anything. Not only did they troubleshoot the issue like pros, because they are, but they also helped them sort through a small army of potential new computers like a tech-savvy fairy godparent. They didn't try to sway them with their computers or confuse them with jargon. Instead, they made sure the computer they chose (from the store they chose), would actually keep up with their needs (and, hopefully, not start smoking when dad opens too many tabs) and provide the value they wanted. If you want honest help, fast service, and a little sanity during your tech crisis, these are your people.

Josh W installed some Alexa Echoes and a Ring doorbell in my house. He did a wonderful job and…read moreexplained his activities each step of the way. He even suggested ways to make my household Echo/Ring experience more fulfilling. I would highly recommend Computer Repair Service for all of your computer related needs.

They are stocked with many useful electronic connectors, cables, etc. Kind of a replacement for…read moreRadio Shack.

Every time I come to the state of Arizona I like to hit up Tri-Tek! Small shop flavor with some big…read moreselection. Today was a quick in and out but, I just always have to stop and get something. Carry some of the highest quality product on the planet. Today's case. I got some NTE electrolyte capacitors. Jeff over there is awesome. If you're in the Phoenix-Mesa area you owe it to yourself to stop in and experience the greatness that is Tri-Tek!