We had one of the best customer experiences of all time here at the Keystone Ave Norgate location,…read moreStore #2WSS, with Mike. We went in to sign up for phone service and internet. He helped us get rid of both Comcast/Xfinity and Verizon. He was fun to work with and very knowledgeable. It took several hours to complete all of this, primarily because Verizon took some time to let us go. His lunch was delivered, and he refused to stop to eat it, although we wanted him to. By the time we were done, he was left with an inedible lunch, but we were all thrilled, including Mike. What a great guy.. We felt so lucky to have met him, although everyone who worked there seemed very nice. Thank you SO much, Mike at T-Mobile on N. Keystone Ave--Indianapolis. #2WSS.

Had a great experience at this T-Mobile store. We came in due to a promotion to move my line over…read morefrom Verizon for free. They were very busy but greeted us and let us know they would be with us ASAP. The manager was dealing with a customer situation that had taken hours and was clearly stressed but still made sure we were taken care of. Dakota helped us to port my number over from Verizon to T-Mobile and gave me all the information I needed. The whole process took some time but she made it easy and comfortable and when I walked out to the car, I immediately received a call on my new service. Moe was also a joyful presence in the store. We didn't work with her but hearing her conversation with her customers clearly showed she cared. If you need to visit a T-Mobile store, this team will take care of you.

Sam and Avery were amazing! CPR provides the best customer service and support for all of our out…read moreof warranty phone repairs, replacements and new phone accessories. We won't go anywhere else. Just ordered three new phone cases and screen savers for our new iPhone 16's and a Samsung Galaxy s25 Ultra. If we need anything else we will be back. So nice having a reliable business like CPR to count on.

Avery did a great job! I walked out in minutes with a fixed phone. My son goes here all the time…read more Less expensive than I anticipated.

Very honest and helpful on battery selection and if we really needed to buy a battery vs upgrade…read moreour cellphone. Lots of batteries in store that you're bound to get a charge out of!!

So needed a weird sized battery for a house alarm remote. Could have ordered it from Amazon but…read morechose to try and buy local. I don't know when Batteries + moved from the Gas Station but it was a much nicer building and lay out. Both employees were waiting on other guest so I looked and was able to find the battery I needed. Kid that rang me up had zero turn as my Mom would have said. He looked like he was just bored with life. I hope his day picked up. Sad to be so young and appear so unhappy. I was happy they had the battery , and when I got home I installed it in the remote and vola it worked. They have a mask sign up on the door but neither employee had one on as well as one of the two customers.

This location is new. It has only been open for 3 weeks per the representative. I ordered a new…read morephone online and chose this location for pickup. I received text messages regarding the order status from received to ready for pickup. I stopped in the next day and was greeted by Maria. She was friendly and patient and helped with transferring data from two phones. It was a convenient and easy experience.

New ownership would not honor the "lifetime" screen protector that this store sold previously. Not…read moreeven a discount.

Super fast and friendly service! They fixed my phone screen perfectly and made the whole process so…read moreeasy. Highly recommend!

Boost mobile on Sumner Ave in Indianapolis In has poor service. Amy was the only person there and…read morenot only was her service poor and she cursed at us she refused to give me her bosses information so I report her. DO NOT BUY FROM AMY AND DO NOT SHOP AT BOOST ON SUMNER NEXT TO PLS.

Xavier was awesome!! I'm so done with the headache of a late fee, or reconnect fee if I'm running…read morelow on funds. I've read about Boost Mobile and the prepaid phones. The only prepaid phone I've ever had was a Tracfone. Boost is so different. These are some quality phones! When you switch to them they give you a free phone. Xavier walked me through the process and couldn't have been more helpful. He tried to help me get on a plan through the government that I would only have to pay $20 a month per line, but I would still be on the $50 plan. ACP? Something like that. I was amazed that a phone company would try to help me save money!! I went with the two free phones for transferring one line over. I'm happy and this is week two in my new phone!!

My phone completely crashed and neither I nor any other Verizon store was able to help me. It was…read morerecommended that I go to the Verizon Company Store in Hamilton Town Center. The first person that offered to try to help me was Maurice Monroe. He patiently worked for quite some time, telling me he was going to have to "think outside the box". And he did exactly that. By the time he had gotten my phone "back", he was using 3 separate phone, and an IPad to talk to each other as well as talking to my phone! He was wonderful in is greeting to me as well as his approach to solve my phone's problem. I would highly recommend Kudos be extended to him by his supervisor/manager/boss. He is an excellent representation of your Store and Verizon in general! Thank you. Marilyn Sherwood 0

Cody at Tcc was awesome! He was a TREMENDOUS help with getting us set up on new IPhones. We live in…read moreColorado and just happened to go in to have tcc look at my husbands phone that was experiencing trouble. We were both due for phones. He applied no pressure whatsoever! Such a first class place! Awesome service! So glad we purchased there!!! Highly recommend!!!

Well I've given them plenty of chances to earn my business. Did a show room visit. Was looking to…read moreput a golf simulator in my house. Jason came out April 18th to do measurements and get me a quote and design put together. It's June 25th now. I told him no rush, however I texted him to check in last month (May 2025). He said he emailed me the quote and design. I told him I didn't get it and maybe it went to my spam (which would be weird because we've exchanged emails before). Texted 3 times since then and sent an email. Crickets. Guess they don't like money ‍ Might've actually done a good job but they don't get that chance now. Ignoring potential customers is literally the epitome of bad business practices.

We put in an audio/video system including outdoor cameras, whole home audio, and "one remote that…read morecontrols all" about 3 years ago. It was extremely expensive, and now the remote doesn't work so none of the system can be accessed. There is a camera out, and we can't connect to the audio system from our phones because it now says we need a subscription to connect. No one answers the phone number any longer. Really?!??!