Robert is extremely helpful, knowledgeable and willing to help consumers with a damaged or…read more"injured" cell phone. I would use him again and would highly recommend him. My issue was a dead Pixel 10 Pro XL after 90 days and he determined what the issue was when my carrier could not. There's more to the story but Robert's the one you should go to! Go directly to Indy Phone Doctor and, per the Monopoly game, don't go to "Jail". ;-)

This place is honestly a joke. Not once but twice has my mom brought her phone here and the repairs…read moreonly temporary. First time less than 3 weeks, second time less than 3 hours. And the customer service isn't good. You bring the phone back to get "repaired" again and they charge you more because it "left the shop working". To me it's just unprofessional, and money hungry to charge for a repair that needs fixed twice . Won't be back, won't recommend. They're also very vague with what they do repair, they say they order parts , replace things and do all this and that. But you never exactly hear what was done. It's not written down it's not answered when you ask the owner . They say they have "paperwork" but no copier . The paper work has no details. No pre inspection notes , no parts no replacements . Phone battery died after it left the shop, worker told me it left with good battery #s and it's extra charge to replace the battery. Note says it was shown and documented Low battery numbers yesterday, didn't mention it , didn't show paper work till I asked for it today . NOTHING . A joke . Scam scam scam.

Feb 2026. So I'm the one with the mega durable phone case and the pour-on screen protector and I…read morestill managed to crack my screen. Went to the Verizon store, they started my insurance claim, and sent me over here. It was a Sunday and they couldn't get it done that day, so I went back on Monday. Nick was a joy and handled everything, and also checked other perks of my insurance (cleaning etc), plus got me a coupon for a new clear coat so I got everything fixed same day. Super pleased with the results. I also learned they will recycle old electronics. #ReviewsByRL

Dropped my phone this morning and was devastated!! I remembered I had insurance but was wary that I…read morewould need to pay a high copay but a quick claim on Verizon website I was able to drop my phone off at 1:00 p.m. on a Sunday and by 3 pm my phone was fixed with a new screen and a screen cover!

I had a great experience here. I saw they were well-reviewed so stopped by after work to see if…read morethey would make an appointment to try to replace my cracked screen on my iPhone 6sPlus. There was only about 15 minutes to closing. The young lady took a look and said sure. Then she offered to do it right then! At 6:00 she locked the door and then finished. The charge was half what I paid the first time and it was a quality replacement screen and the work was done right. I'm a fan and recommend them highly!

From the owner: When it comes to gadgets and gizmos, we love all things tech. one thing that you should not do is…read moreconfuse our passion for snobbery. We fix all electronic devices such as phones, tablets, PCs and even your gaming consoles. Whether you accidently dropped your iPhone from your pocket while boarding the bus or a train or your tablet took a painful journey in the toilet, you should not worry. We know exactly how it feels and can understand the traumatic experience you might be going through when you see your precious device being broken.

Batteries Plus has officially lost our business, and we will not be recommending it to anyone…read more My family has been loyal customers for years, especially at the Pendleton Pike location. That loyalty ended on January 19th. Some time ago, my retired father purchased and had a key fob programmed at Batteries Plus so I could safely warm up my car while waiting inside at work overnight. I work nights and must be out in all weather, including winter storms. When he tested the key fob for the very first time, the remote start did not work. When my father returned to the store to ask for help troubleshooting, he was immediately met with hostility from the store manager, Ryan Nicks. Instead of offering assistance or basic customer service, Ryan was extremely rude, dismissive, and unprofessional. He brushed my father off and tried to blame our vehicle rather than even consider that the key fob Batteries Plus sold and programmed might be the issue. After confirming, with proof, that the problem was in fact the key fob and not our vehicle, my father returned again. He had paid $200 for this key fob and was simply asking for help. Once again, Ryan Nicks responded with the same hostile attitude, refusing to be helpful and escalating the situation unnecessarily. My father is not someone who causes scenes or looks for confrontation. For him to come home upset says everything about how poorly he was treated. It is incredibly upsetting to know he spent his hard-earned money trying to keep his daughter safe during winter nights, only to be met with disrespect and outright hostility from a store manager. Advice to ownership: A manager who treats loyal customers this way is a liability. If this is how Ryan Nicks behaves with us, it's almost guaranteed other customers are being treated the same. Point blank, period...we will not be back, and we will make sure people know exactly why.

My fob battery was running low and I took it in to Batteries plus. I was able to get in and out…read moreright away! Thanks to Jesse, the technician who took care of me. He was personable, professional and very entertaining. I recommend this place for all your battery needs.

They have trash devices they want you to send money on cash app so you won't get your refund or…read morewill try to resell it to you less then what you paid for.

HORRIBLE PLACE. DO NOT GO HERE AND GET SCAMMED. Ripped us off, drove 3 hours and backed out on the…read moredeal we had through text. Shut our phone off illegally and blamed it on speaking broken English

Got a great deal on a like new Google Pixel phone. Great local phone store with a knowledgeable…read morestaff.

Was fast, in and out in about 1 hour. Very responsive and knowledgeable!! I needed my phone same…read moreday due to using it for work and found Indy Cellphones by my work. Was able to go there and get my phone the same day and everything works as new! Would recommend to everyone at my work!

From the owner: Started in 2015read more