1. J Mobile Phone Shop

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Indianapolis, IN

J Mobile Phone Shop

3.4 (10 reviews)
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2 years ago

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3 years ago

Got a great deal on a like new Google Pixel phone. Great local phone store with a knowledgeable staff.

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5 years ago

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8 years ago

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6 years ago

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3 years ago

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8 years ago

John is a super guy, replaced my iPhone screen while I waited.

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7 years ago

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10 years ago

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9 years ago

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Batteries Plus

Batteries Plus

(19 reviews)

I had a rather nightmare drop with my car's key fob. With the help of a friend, we were able to get…read moreit functional again. However, there was no doubt I needed to get a new one made. After contacting a handful of places, it was apparent I would need to actually order it. I had a couple friends recommend Batteries Plus. The friend I was with contacted them, determined they did key fobs (including the programming), and got a price estimate. It took me a couple days to get there. This location is on Pendleton Pike in a free-standing building that is simple but does the job. They have a couple non-ADA parking spots. There's also a ramp back by a side door where they typically come out to actually do the batteries that require installation. It's definitely not an ADA ramp, however, it worked. I did a first visit on Saturday. I spoke to the manager. He was friendly, but very firm that the price I was quoted was definitely incorrect. He thought maybe the company's AI voice mail may have quoted it, but my inclination is to think maybe someone quoted a price for the non-push start version of my fob. Regardless, I was given a significantly higher price once I arrived. I considered going elsewhere, however, I was there and it was convenient. So, I paid and was told it would be in on Wednesday or Thursday of the following week. They called me on Tuesday just after lunch to let me know it was in. They were pretty steady with business, and I did have to wait about 20-30 minutes for the programming and install. The manager was present again, and he was very friendly. Both employees I met were friendly and helpful. The programming went well, and I was out of there fairly quickly. This was a solid experience. While I can't go 5 stars due to the price mix-up and accessibility issues, it was a solid 4-star for me. I looked around a bit - they carry quite a few different batteries along with other similar products. Batteries Plus is a national chain that started in Wisconsin 37 years ago. They have over 700 locations nationwide. It's 24 hours after getting my fob. All is well. I've had no complications or issues. Overall, I'm a satisfied customer.

Batteries Plus has officially lost our business, and we will not be recommending it to anyone…read more My family has been loyal customers for years, especially at the Pendleton Pike location. That loyalty ended on January 19th. Some time ago, my retired father purchased and had a key fob programmed at Batteries Plus so I could safely warm up my car while waiting inside at work overnight. I work nights and must be out in all weather, including winter storms. When he tested the key fob for the very first time, the remote start did not work. When my father returned to the store to ask for help troubleshooting, he was immediately met with hostility from the store manager, Ryan Nicks. Instead of offering assistance or basic customer service, Ryan was extremely rude, dismissive, and unprofessional. He brushed my father off and tried to blame our vehicle rather than even consider that the key fob Batteries Plus sold and programmed might be the issue. After confirming, with proof, that the problem was in fact the key fob and not our vehicle, my father returned again. He had paid $200 for this key fob and was simply asking for help. Once again, Ryan Nicks responded with the same hostile attitude, refusing to be helpful and escalating the situation unnecessarily. My father is not someone who causes scenes or looks for confrontation. For him to come home upset says everything about how poorly he was treated. It is incredibly upsetting to know he spent his hard-earned money trying to keep his daughter safe during winter nights, only to be met with disrespect and outright hostility from a store manager. Advice to ownership: A manager who treats loyal customers this way is a liability. If this is how Ryan Nicks behaves with us, it's almost guaranteed other customers are being treated the same. Point blank, period...we will not be back, and we will make sure people know exactly why.

Verizon

Verizon

(14 reviews)

$$

I've been into this location quite a few times. When the iPhone 6s launched I came to this location…read moreand the staff was SO helpful. They didn't have the color or size I wanted when I initially went in that morning, but they told me to check back later that day because they expected another shipment. I was impatient and went to a couple other locations to see if anyone had what I was looking for and let me tell you, the customer service didn't compare to the customer service at this location. Cody, is the rep. that helped me buy my phone and he has also helped me the multiple times I've gone in. He's always been very helpful and patient with me. I wanted to buy a tempered glass for my phone, but they were out of stock of the one I wanted. He told me if I found one that he'd put it on my phone. I went to Best Buy, which is right behind this location, and they had the tempered glass I was looking for. Best Buy wanted to charge me to install the glass! I went back to Verizon and they did it for free! Even though I didn't buy it from them! I thought that was super awesome! I also have to mention that before I bought the new iPhone 6s, I had broken my phone. I was using an extremely old droid that used to be my brother's and it was extremely slow and wouldn't pick up 3G or LTE. When I took it into this location to see if they could help, they gave me the option to "borrow" an iPhone because I'm in the medical field and having a phone is extremely important for me. I had NO idea Verizon offered this. I was able to borrow the phone, with no charge really. It was in my bill, but then credited back once I returned the phone damage free. I love Verizon and love this location!

On June 4th 2026 I went to this location and signed up for Verizon Home Internet Service, as of…read moreJune 7th and upon speaking to several representatives, I still am having issues with buffing, not able to create an online account. I remember when Verizon was one of the best Phone and Internet services around. But that is questionable!!!!. I'm not a satisfied customer at the moment. Don't get me wrong the Staff at this location are very helpful and friendly it's just the when it comes to the Internet services. No five star review or no thumbs up for Verizon Home Internet.. Actually it's more like thumbs down

J Mobile Phone Shop - mobilephonerepair - Updated October 2026

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