1. SmartFix

    1. SmartFix

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    Plainfield, IN

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    20 days ago

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    ZCR Technical Solutions

    ZCR Technical Solutions

    5.0
    (2 reviews)

    I normally don't take the time to promote anyone or write a review, but actually felt compelled to…read moreleave one here. The wife and I had purchased a "Litter Robot" a little more than a year ago, when it suddenly stopped working. When I called the company's tech support, I was told that the warranty only covered the box for a year, and that they no longer refurbished or repaired boxes past warranty. The company stated I'd have to purchase a new one, at considerable cost. I refused to spend that much cash again so soon after its purchase, so I started calling around to multiple tech repair companies. About half of the companies I called never bothered to call back, and the other half stated they only worked on phones. Finally I got a response from Ryan of ZCR Technical Solutions, who stated that while he had never worked on a Litter Robot before, he was willing to take a look at it. While he was a little out of our way (Indianapolis to Martinsville), he was willing to travel to any location with a mileage cost. The wife and I chose to pass on having him drive to us, and instead decided to drive to him. I'm more than pleased that we decided to make the drive, as Ryan fixed the issue in a timely manner, and at what I considered to be a VERY reasonable cost. He was friendly, communicative, and kept us up to date on the progress. Aside from Litter Robots, he also works on phones, tablets, laptops, computers, gaming consoles, and more importantly vintage repairs (as long as he can get access to the replacement parts). Money is tight these days, and with the recession, it's only going to get tighter. If you have something you want fixed at a good price, I can't suggest calling him enough. ZCR Technical Solutions 765-346-2122 Email: ZeonCR@aol.com

    He Believes in Quality work for his Clients and has fixed Numerous Items with A Quality Time…read moreand Great Charges. Ryan is the Service Tech to Go See for your Phone and Tablet Needs He is a Top Knotch Technician for Me and My Family

    Flux Computer Repair

    Flux Computer Repair

    3.4
    (11 reviews)

    Great service for a multi issue repair. It was a combination hardware and software issue…read more Service people were great. They listened and were very patient with the semi computer literate person. Worked thru the issue and followed up 2x a week apart from when I picked up the unit

    I haven't tried their computer service yet, but I did take my phone in for some work. My battery…read morewas just not holding a charge and it seemed I always needed to be on a charger. Didn't like being out on the road and having the GPS go out, so my wife recommended trying this little shop located within the Meijer in Camby. When we arrived, we hit the dinger bell to let them know we were at the counter. We were greeted and were told they didn't have my type of battery in stock. We were given an estimated time for when it should be available and the price for parts. They have a standard rate per hour for repairs and were given an estimate for that as well. Unfortunately, the battery didn't ship on time and we were delayed. I also didn't notice they are closed on Sundays, so that visit was a "no go", but I simply didn't see the small sign with their hours on the counter. When the replacement battery came in, we were told they suspected it had a defect because it took a long time to charge. It seemed to work okay, but they were going to get another battery to replace the replacement and there would be not additional charge. Finally, I was able to drop it off when we got the notice the new battery was available. Everything seems to be working okay, though I noticed this new battery still takes a long time to charge. It does seem to hold the charge though, so I am not 100% sold that everything is working perfectly. I got the impression that the individual who worked on my phone understood the problem, but wasn't certain why the charging issue had sprung up. If I have a problem that isn't something I can easily adjust to, then I will take it back for one more try. I think they are trying their best to be helpful, but I seriously don't know how anyone can keep up with all the technological changes and upgrades. They are small staffed, so the turn around on repairs may take longer than you would like, but I prefer it to work the first time, not just get it back and then have problems. Review #3800

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    2.1
    (15 reviews)

    I made an appointment on their website the night before. I scheduled the first appointment of the…read moreday and arrived right at 10 AM. The door was locked and no lights were on. After about 5-7 minutes a guy walked around me with a Chick-fil-A bag and a drink. As he started to unlock the door he informed me he couldn't help me until his co-worker got there. He went in and locked the door behind him. 10 -15 minutes (eating breakfast, I presume) he turned on the lights, opened the door and finally asked me what was up. I told him I made a 10 AM appointment to have a screen replaced on my husband's iPhone. After fiddling around on the computer terminal, he got me checked in and went into the back. He came back out and said he didn't have a screen in stock and would have to order it. That would take 3-5 days. I told him, "No thanks. I think I'm going to look for other options. I hope he enjoyed his breakfast. I'd give zero stars if that were possible!

    I took my switch in to get repaired & they were not able to fix it. The issue wasn't that they…read morecouldn't fix it, it was with their communication. They are not effective communicating with their customers. When you call them, their voicemail box is full and you cannot leave a message. I had to call at least 5 times for them to pick up the phone, they might be short staffed. They had my switch for over 2 weeks and even when it was "completed", they still never gave me a call. I am very disappointed in their communication and customer service.

    SmartFix - mobilephonerepair - Updated July 2026

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