Very honest and helpful on battery selection and if we really needed to buy a battery vs upgrade our cellphone. Lots of batteries in store that you're bound to get a charge out of!! read more

So needed a weird sized battery for a house alarm remote. Could have ordered it from Amazon but chose to try and buy local. I don't know when Batteries + moved from the Gas Station but it was a much nicer building and lay out. Both employees were waiting on other guest so I looked and was able to find the battery I needed. Kid that rang me up had zero turn as my Mom would have said. He looked like he was just bored with life. I hope his day picked up. Sad to be so young and appear so unhappy. I was happy they had the battery , and when I got home I installed it in the remote and vola it worked. They have a mask sign up on the door but neither employee had one on as well as one of the two customers. read more

Batteries Plus - Battery Stores Near Me - Carmel, Indiana

I Brought my elderly father and his non running watch in Monday the 2 of December . The Manager offers to install a new battery for 16 dollars.. we accept. He put my father' s land line into the register so we get "points" or whatever at check out. This gentleman suddenly decides, (I don't know if something came on the screen or he just made It up because he is good guy )that this was " Warranty " work and free of charge . This is a Honest Man. I would never have had any idea to go to a battery store with an old watch battery and try to argue it's under warranty? For what? For how long? Plus, it's known that many battery-only retailers are specialists and naturally look down on customers like my Dad and I. Go to this battery only guy , honest, kind and generous. Thanks Sir read more

Excellent customer customer service here. I came in to get a new battery for my thermometer. I didn't even know which battery was required because I didn't have the instructions. The helpful employee was able to quickly determine the correct battery. There were none in stock but they had already been ordered. So they took my phone number and called a few days later when the batteries came in. The prices here are reasonable and always great customer service. Batteries Plus Bulbs carries much more than batteries and bulbs. They have a nice selection of nightlights and lighting products, phone accessories, smoke detectors, tools, fuses, even pet items. They also do repair on phones, laptops, and tablets. read more

The Carmel Batteries Plus has a knowledgeable and friendly staff. I like the large selection of batteries. I went there to see if they carried a particular coin battery for my door alarms. I got 2 packs with 2 in each! So glad they carried the one I needed. I found an emergency hand crank radio that I have been looking for at a good price. The location of this store is very convenient as well. Will return when I need a car battery for sure. Highly recommend. read more

These guys are great! They replaced my Iphone camera lens (twice!) and camera. Both services were same day and affordable. excellent service. read more

Batteries Plus prices are double what you would pay at Walmart, Meijer, or even on line through Amazon. And with Amazon you get free shipping to your house. If you want batteries at a reasonable price, then buy them anywhere but Batteries Plus. read more

It took time to talk to someone, but it seems they are busy working on projects in the back. The service was awesome. They do quality work. Fixed two phones, battery and screen. Satisfied customer. read more

Stopped in here over my lunch break on a weekday and this place was fairly busy. This place is connected to a gas station, which was strange, and there was no area to sit and wait, so you're either left wandering around the tiny store if you're getting a service with a wait, or having to leave and come back. I made an appointment online beforehand to get my iPhone battery replaced, and waited a couple minutes before being helped. I was told the replacement would take 20 minutes, but it actually took a little over 30 minutes. The associate that helped me did a full check of my phone beforehand and requested my passcode for the phone, which I didn't really want to say out loud. I wish they would have had this option available to enter into the system online or tell you beforehand to disable the passcode for the replacement if you don't want to have to provide that information. Overall, I got what I came for, and the associates were friendly but I was extremely irritated by the time quote issue -- I didn't really care how long it takes, but I'd much rather they give a blanket time of an hour, and then know 100% when I return it'll be done, than come back and wait in a store that has no waiting area. read more

I have always had good service with the Carmel Batteries Plus Bulbs. The staff is friendly and helps you find ways to save money on the items you need. read more

The business excellent service! Quick and good quality... amizing job, super recommend

Went here to get my phone charger replaced, for which they quoted me $89. The tech looked at it and said "maybe just dirty"- they got some lint out, phone works fine now, didn't charge me. Very friendly, I appreciated them not just doing the repair to get my $s. Would definitely use again. read more

Very helpful! After spending endless hours searching online for replacement bulbs for my lighted makeup mirror with no luck, I decided to just take the bulbs needing replaced into the store. I'm so glad I did because I would have never found them myself! The girl who assisted me, checked several different bulbs before finding the right ones for me. I really appreciated her help and patience. She was working by herself on this busy day, but I never felt rushed at all. She provided me with excellent customer service which I greatly appreciate! read more

Answered phone quickly even during Quarantine and low staff to answer what their policies are. They were quick and professional and had me in and out with fixed key fobs and all the information I needed for my next visit. read more

Great service fair pricing. They get service here! Acknowledge you when you come in down and work quickly. This is so rare. Thank you

After a manager of another store referred me to the Carmel store, master tech extraordinaire Tony determined the screen was damaged as well as the battery. I can only assume the screen was damaged by the previous tech at the Lafayette Rd store. Any who Bill and Tony at the Westfield Rd store were awesome and my son is now playing "Helix Jump" with no issues! UNFORTUNATELY I have one big problem problem to report:WAREHOUSE MIKE yelled at me, was extremely rude, and all but accused me of trying to steal from the company. Sad individual. However store employees Jordan on Lafayette Rd and Tony and Bill on Rangeline Rd restored my faith in the company. You SHOULD use Batteries and Bulbs for your battery and bulb needs! read more

I dropped off my iPhone 7 with a VERY cracked screen. They fixed it in 40 minutes. It cost me $90 and it works perfectly. Plus, they gave me a 6 month warranty, and told me if I have any problems (within the 6 months) they'll fix it for free. I could not be any happier with my experience at this store. PS - if you make an appointment online you get $10 off your service! read more

This location is the best. I have been there several times for iPhone batteries and garage door opener batteries. Joe and Josh were so helpful on my last two visits. Highly recommend this store. read more

When it comes to mechanical stuff, I'm pretty well lost. I'm at the mercy of someone else. I gotta say, I had a most pleasant experience at Batteries Plus. Well, as pleasant as you can have, when it's 10 below and you need a new car battery. Jay was professional and friendly, and gave me several options in several price ranges. Never once did he try to upsell me...he simply gave me facts, let me make my own decision, and in just a few minutes, I was on my way. Good job, Batteries Plus. I'll certainly be back! read more

It sounded very easy on the internet. Pay for the battery and pick it up/have it installed at the store. I got a message that my battery was ready and headed to the store. The clerk in the store wasn't sure it could be installed, since I didn't have an appointment. Then she told me that this particular battery was a "difficult installation", that the battery had to be "registered, for hundreds of dollars" and I needed to take it to a Chrysler dealer. (It's a Mini, so why not a Mini dealer?) She then refunded my purchase price. My son took out the old battery (not so difficult), took it to auto zone, came back with a new battery and installed it. It works. This chick is either profoundly ignorant or profoundly full of horse manure. Or lazy? read more

Bought auto battery top-rated by Consumer Reports. And a knowledgeable young man installed it for us. A very positive experience, it doesn't get any better. read more

Got a new key FOB for my car from Batteries Plus Bulbs. It was super easy. They had to order the key specifically for my car - they gave me a call as soon as it was ready, made sure it worked in my car and I was on my way! Very nice and friendly staff! read more

Took my busted phone in Sunday, ready within an hour. Yes I know there are cheaper places to go but this location is really close by. Monday morning noticed the screen had cracked (again?) Michael took care of me- and my phone, no questions asked! Thank you Michael- You have a customer for life! I will recommend this location to all my friends read more

The phone repair team was great to work with...replaced my battery in my phone without damage to the screen!

Do NOT go there!! Took watch in 29 November for a battery and something happened to the stem/crown during the replacement. Was told they would get the watch to a nearby jeweller to fix at their cost on 12/1 since it was a weekend. Made several calls to Batteries Plus for status over 11 days with vague answers. Just found out a few minutes ago my watch only made it to a different jeweller than what I was told on the 10th!!! No follow-up as promised, over 1 week delay on getting it to where it needed to be for the repair. Hope to have it back on my wrist 12/13 or 12/15 at latest. Very irritating that no one could?would tell me WHERE my watch was. read more

After going to autozone and Orielly, Randy finally found and installed the car battery i needed in 5 degree weather. He was super helpful and made sure all my needs were taken care of quickly! read more

Sr. phone repair tech didn't follow company processes and now we must buy a new phone, regional manager didn't do anything to take responsibility While taking our son's iPhone in for a battery replacement, the sr. phone tech did too many failed password attempts and locked out the phone. Sadly, the technician never asked us for the password until after he had locked the device out; all while we were standing in front of him. Because of this, he did not complete the policy of testing devices before doing repairs. When we got the device back, it said we had to wait another 45 minutes before it would become available for unlock attempts. When the timer ran out the phone said we needed to connect this to iTunes. While never having issues before, the phone would no longer connect to iTunes, but would charge. After the store looked at the device, and tested replacing the port, they decided the phone is unrecoverable. We brought in a working phone, that only needed a new battery; we used it earlier that morning. The regional manager said it was our fault his sr. tech locked out the device and did not ask us for the password until after it was locked out. What sr. tech handles this many devices and doesn't ask for the unlock password first? We were offered a refund on the battery and told, by the Regional Manager, it is my fault his sr. technician locked out our phone and now we must buy a brand-new phone after starting with one that did work. Don't take your technology repairs to Batteries Plus Bulbs. read more

I shopped on-line for a new battery for my car and found Batteries Plus Bulbs had the best price for a similar battery to what was offered at other auto parts stores. They also offered a discount for purchasing on line and an additional rebate on the battery I chose. When I went to the store to get my battery installed, the young lady working was more than helpful. Not only did she install the battery but she also filled out the rebate form with everything but my address making it as simple as possible. I couldn't have asked for better service. I didn't catch her name, but she said she was not the manager. I will come back the next time I need any kind of battery other than the basic AAA. read more

I got my phone screen fixed here on Black Friday and the staff was so friendly and helpful! My phone looks great.

The store manager, Marissa, did a great job. We had a mix up and ordered the wrong outdoor flood lights and found that they would not work in the way we anticipated. Marissa quickly sorted out the problem and undertook extraordinary steps to replace them with the ones that we should have ordered in the first place. So this is a shout out to Marissa, who is the store manager, and the Carmel Batteries Plus. read more

Batteries Plus seems to be OK if you want what they have in stock. I've been there twice for batteries for items older than one year, and it can be frustrating. Recently went in for a cell phone battery. I admit it wasn't a new Smartphone, but it was a reputable brand that is still in business. They had to order the battery, well OK. But the delivery date came and went, and I had to call on the status. I had to call or appear at the store two more times, each time the delivery date got moved out. Jay certainly was friendly and would get on the phone to ?, but was not pro-active in any way. Finally, the day it was supposed to be delivered from the warehouse, it wasn't . Mike did call me to apologize and offer to drive to the warehouse to get it, which I took him up on. It took close to 2weeks to get a battery. Since many stores can sell batteries, the difference is in the service, and Batteries Plus can stand some improvement, at least at this location. read more

Excellent, quick service when it came to replacing my old, corroded battery.