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    Verizon

    2.3 (27 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

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    8 years ago

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    16 days ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    7 years ago

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    Verizon Customer Service

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    6 years ago

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    Verizon Customer Service

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    5 years ago

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    6 years ago

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    Verizon Customer Service

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    6 years ago

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    Verizon Customer Service

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    7 years ago

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    8 years ago

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    Verizon Customer Service

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    9 years ago

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    9 years ago

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    19 years ago

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    14 years ago

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    7 years ago

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    Verizon Customer Service

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    8 years ago

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    10 years ago

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    9 years ago

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    13 years ago

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    8 years ago

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    10 years ago

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    13 years ago

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    11 years ago

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    10 years ago

    Horrible place. When I've gone in there they are so rude and the wait is ridiculously long. Don't go there!!!

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    13 years ago

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    11 years ago

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    13 years ago

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    Ask the Community - Verizon

    I need local phone number for Verizon store in Mt Vernon or Burlington?? We are trying to see if they have a Sim card in the store for pick up. We live on Whidbey Island and the store here does not have it and is not willing to order it for us!

    My apologies we were not able to assist us from our Whidbey Store. We have a few stores in the MT Vernon and Burlington. Verizon in Burlington 360.757.1398, Go Wireless Mount Vernon 360.707.5798, City Mac – Burlington .707.4282, Go Wireless… Read more

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    Mobile Music Unlimited - Another broken panel

    Mobile Music Unlimited

    (29 reviews)

    $$

    Brandon installed my new music system on my 2005 Volvo. He's been doing this kind of work for 30…read moreyears. I did check other same kind businesses, but as a 78 year old Widow, I felt most comfortable with Brandon. I felt I could trust him and his work.

    On June 30th 2023 I took my 96 Camry in to have a stereo and a video camera system installed that I…read morehad purchased elsewhere. I was very pleased to receive a discount for my military service and everyone was very kind. They installed the front camera too low and it was in my view. The new music component seemed to work but I wasn't able to tune into any radio stations. The next thing I noticed was that the interior trim above the driver door was not attached. I had to make an appointment to bring it in. The tech said that because the stereo had only two outputs and previous stereo had 4 that were hooked up to my existing amp (under the driver seat), he had to charge me for a special cord to adapt them ..and as a result the "fader" function (front/back) would not be adjustable but that it was okay because most people keep it set at ZERO which is a default setting. I called the owner and mentioned all of this to him. On July 11th I was able to take my car in. The front manager seemed very friendly, but the tech did not seem happy. I mentioned that the antenna had probably not been plugged in, so it should be pretty simple to get the radio working. I didn't figure it would be very long to fix these things so I hung out. While walking around outside, I noticed that my car in the bay had it's trunk open. I wondered about that, but didn't worry about it because besides a first-aid kit, the trunk was empty. When he said it was done, I noticed that the front camera had been reinstalled higher but the cords were a mess and not routed neatly. The 3M adhesive had been replaced by some off-brand. The stereo had been reinstalled crooked but the radio was functioning. I called the tech over to point out the crooked radio and he went and got some tools. His attitude wasn't friendly. As he attempted to straighten the radio, the front accessory panel came loose. He shifted the stereo around but it wasn't straight and he used a bit of adhesive putty to "stick" the panel back. As he was doing this, he pointed out the accessory door and said, "Oh, and you broke your panel door here because this is how I found it but you probably never noticed that." This was a lie because we always use that accessory door and it was never broken. The employee tried to hide it and blame it on us. He said, "There you are!" and walked away. The radio of was still crooked. So, I pointed it out to the owner. He personally came out and took a look at the work. He went and got some tools and adjusted the stereo correctly. He took the adhesive putty off and went into the shop and found the correct clips for the accessory cover so it would clip back on correctly. I pointed out the broken accessory door and he said that he would have to purchase a replacement for me but it would only be a couple of days. I asked him if I would need to make an appointment and he said, "No. I will run it out to you." Over the next few days, my daughter told me that the speakers sound "different" and "not as good". I kind of noticed it too but thought it was the new stereo. There was no sound coming out of the right rear speaker..so I opened up the trunk and the first thing I noticed was all the trim from between the back seat and the trunk was hanging down. It had never been hanging down like that. I looked under the back dash and I could see the two speaker wires were not hooked up to the right rear 6x9. I reconnected them but the speaker was distorted. The tech had blown the speaker and tried to hide it by disconnecting it. That was why the trunk was open! I called the owner. He said he tried to view the camera footage in his shop but because the resolution was so high, he couldn't view that far back. He tried to suggest that it wasn't their fault. I told him that accidents happen and it's how you handle things when they do. I told him that I like to leave yelp reviews and if he does the right thing, I will give him a better review and tell the story. He agreed. He said if he had a "spare" 6x9 in one of his shops, he would install it for me. The speakers I had were German MB Quart DCC 169, sounded very good and had exceptional bass. After a couple weeks the owner said he couldn't find a speaker so would just have to replace both 6x9's. He installed 2 3-way Rockford 6x9's ($159 on Amazon). They sound "okay" but don't have the bass anywhere near what the other speakers had and don't seem like they are matched for the wattage with the amp in my car. Ultimately, I feel the owner was responsive to the first issues presented. After that though, it felt as if he needed to be "persuaded" to do the right thing. The end result isn't as good as the sound I had when I started and it took a lot of time, money, hassle, and negotiation. I should have received my money back and better replacement speakers for what I went through. Still, I agreed to give him a detailed review and better rating, so I am giving Mobile Music Unlimited Burlington 2 stars as opposed to 1 star.

    T-Mobile

    T-Mobile

    (4 reviews)

    Service was terrible. Since purchasing new phones in September, I have returned to the store 5…read moretimes to straighten out issues with billing. I was told repeatedly we did not need to return our old phones. Every time I received something via email from TMobile about returning the phones, I returned to the store to verify I didn't really need to send them back. After our bill went to $251 because our promotion was denied and on the 4th trip to the store, they said bring the phones back. Luckily, we still had them due to no trust in what the store said. On the 5th trip to return the phones, they said they were unable to enter the numbers, tossed us a couple boxes and said to call Customer Care for a return label. BTW - Customer Care was fabulous. Find another TMobile store as this one is awful to deal with. Wish I could have zero or negative stars!

    Service here was terrible. I waited very patiently for 1.5 hours to be seen and when the associate…read more(who just arrived) called me over he was very rude. Upon telling him my request he immediately told me they cannot help me and I must call T mobile for help. I asked if there was any way he can call and assist me and he firmly said no and was not willing to help. I said thanks and went on my way. I called T mobile the next day and they told they cannot help me on the phone and that associate should have inquired further to my needs and helped me. Well, I live 30 min from the T mobile office so this is a big inconvenience for me. I don't want to deal with that rude associate again so I will now have to drive further to another store for assistance. I am so very disappointed in this store. That associate needs to either find a job where he is happy or be a little more willing to help people out. Boo T mobile.

    Verizon - mobilephones - Updated May 2026

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