They know what they are doing. From the basic problems people experience to the more complex, they…read moredon't turn people away. They don't embarrass people who may not understand what many may think are easy to solve. They perform a necessary service for this community.

I couldn't access files on my home network disk drive. I spent hours following detailed…read moreinstructions I found on Google and CoPilot AI searches, but nothing worked. As a last resort before abandoning the drive I looked up our local Anacortes computer store, CompuMatter, and sent them a detailed email about my problem. Jay Lepore responded that I would likely need to bring the drive in for testing with their equipment, but suggested a first step I should try. I did it, and in five minutes my problem was solved. Thank you, Jay!

The power supply on my computer died. The computer is 12 years old and really not worth fixing…read more But the data on that computer is really quite valuable. Of course I made a backup of that SATA disk drive before I came to Oak Harbor, and that backup is sitting on a shelf... in Seattle. However, the data on that drive is probably okay. So all I need to do is get the data off of that drive. My first thought was, "Okay, I will just go to Walmart or Office depot and get a USB to SATA cable for on the order of $10-$20." Except that none of those places actually had the cable in stock. The nearest place that actually had one was in Seattle, and if I have to go back to get the cable, I might as well just get the drive off the shelf and recover that way. So then I went to Pioneer computer, and explained to them my problem - with the complication that the file system on that drive is EXT4. No problem, "Kenny" knows all about Linux. He recovered all of the data I needed, ahead of schedule and precisely on budget. Here is the best part. They knew that they could sell me a new computer, that I could use with that disk They had a couple of dozen machines for sale, at what I thought were reasonable prices. They did *not* try to sell me a new computer. An important caveat: They're busy - as all successful businesses are. So they are not so good at returning phone calls, at least not today. But if you go there, in person, then they will take good care of you, right away. When I was a sysadmin, I used a similar system to triage my work load. E-mail: low priority. Phone call: medium priority. In-person: highest priority. Zoom call: a little complicated. Nice work, Kenny.

The computer tech did not listen to my concerns when I dropped off the computer. Just kept typing…read moreaway and never looked me in the eye. The phone message he left letting me know it was ready indicated his lack of understanding of the original issue. When I went to pick up the computer, both he and the owner yelled at me, treated me like an idiot, and insisted I told them something that I did not. They downloaded new software that I did NOT request, requiring hours of work on my part to repair settings and restore directories. I will not return if I can possibly help it. They may be competent, but they do not open their ears to listen to the customer.

I have been doing business with Adrian and Pam for 15 years now, and I am still a happy customer!…read more All of my computers and laptops have come from their shop. What I appreciate about them is that they truly care about their customers, there is a nice personal touch working with them. As their shop and personnel have grown, they have put together a good team that is providing good customer service across the board. If your have IT needs, networking needs, computer needs - I highly recommend Adrian and Pam and their team here at Interpreting Technology.

Adrian and his team have been phenomenal to work with. I came into a business with Interpreting…read moreTech already being used as the service provider. We recently have had some connectivity and speed issues due to the former owner refusing to update anything. The problems were really causing a huge headache for the company. The team at Interpreting Tech have bent over backwards for us to get us up and running.

Foss Heating & Cooling went above and beyond from start to finish on our gas fireplace insert…read moreinstallation. They were quick to schedule, showed up right on time, and effortlessly came up with smart solutions for every issue that popped up while removing our old insert. They took care of everything from coordinating the electrician, handling permitting, to getting the new insert fully installed without a hitch. A special thank you to Kyle and Bryer, our installation team! They were exceptionally considerate of the fact that we work from home, kept the work area covered, and cleaned up thoroughly before leaving. We've used Foss for our heating and cooling maintenance for a while now, and their quality of service remains exceptional across the board. Highly recommend!

Technician was very knowledgeable. Was very helpful. He…read morerecommended another vender when he realized his servers were an over kill. When does that ever happen?

Smooth as silk. I called them and got a quote. They did an excellent job cleaning the carpet and…read morepayment was easy.

This gentleman has been doing my carpet cleaning for several years now and I am always so amazed at…read morehow clean my carpet is when he's done. Friendly service good price quality every time. Highly recommend

Very knowledgeable, helpful, prompt, professional. Explains things well and clearly in layman's…read morelanguage. Very pleased with his service

Fantastic experience. My computer went belly up at Christmas. I took it in and had it diagnosed…read more The repair was going to be less than a new one. After diagnosis, he recommended a solid state drive to replace my current drive. Luckily my father had been doing a great deal of research and concurred with his assessment. He turned it around in a day and a half. I have had it back now for 3 months and it is much faster and still working great!

I have used North Sound Technical Services three times and found he is very knowledge about…read morerepairing my computers and a printer. On each of the repairs I thought I would likely have to purchase a new computer but David was able to find why my computers were not functioning properly and he quickly was able to restore or repair my computer. The other good news his services a very fair and affordable ! When new parts were required his prices were also very fair and affordable! I live in Freeland and he was able to come to my home to provide his services very quickly. It really nice to have his wonderful services!

They solved the problem I had with my Mac Mini computer quickly, had the item I needed in stock and…read moretheir charges were reasonable. Anacortes is a small city and we are fortunate to have this company located here. When I have problems with my computer in the future, this is the first place I'll go for help.

Great experience, Fast Service and Very affordable, my computer would take 10 minutes to boot up,…read morethey removed all of the viruses and spyware, cleaned up my computer and it runs just like new, Great Job! Thanks!