I am a senior citizen and this is the second time I have used John. Both times he listened and…read moresolved my problems. I'm sure I will use him again.

Have worked with Jon's PC for several years. First thru a company worked for and than my own…read morecomputers. Was satisfied until the last interaction. Computer crashed, gave to John to work on , whiched cost me $400 plus. Got it back and it worked for about two weeks and crashed again, Sent it back and was told nothing could be done to fix it and it was something I did. My phone calls, texts, voicemails went unanswered. After trying to contact JPC several times resorted calling another repair service. they came to my site and had it up and running within an hour, restored all my files. Thank them for that! When John had my computer he installed Windows 11 without permission which may be causing issues with copier, still workng on that. Cannot recommend JPC which is a disappointment since have known and worked with them for so long. Stuart

Peter is an exceptional IT person who has that rare ability to be patient and educate, to be funny…read moreand efficient, honest and forthright. Peter was able to come over with very short notice when I was available, my old one died my new one arrived and I had to go out of town. I asked what he suggested, advising I wanted to transfer what was on the broken one over. Rather than come to see the broken one and then come back he said it would be better value to be there when all arrived, if that was acceptable. He arrived on time and prepared after a brief exchange of what my concerns were. He reviewed my systems and gave some suggestions, explained some new tech things I wasn't aware of was very generous about is time and his expertise. His rates are extremely reasonable, if you don't think so shop around you will see. Peter didn't try to sell me anything or talk over my head, he was clear, kind and extremely knowledgeable. Peter is not out to bilk you he is out to take care of you as an ongoing customer. I can tell you that I have a few pc's and gadgets and I will from know on use Peter exclusively for our home. I suggest that if you have any issues give him a call. He will come to you and let you know what can be done and even surpass what you expected. I needed to transfer a lap tops info that had died to a new one, he not only was able to do that but figured out that my old lap top was in deed fixable, he gave me two laptops for the price of time I expected only one it. Cheers Peter you are awesome!

Came in and completely explained our anti virus protection and will save us $250 while providing…read morethe needed protection. Also, got my wife's email tweaked to where she can save her old email. The guy is worth what he charges and then some. Here is an update: Peter is a very cordial guy but you have to be very careful because he charges by the minute for casual converation that he considers "educatIon". If you retain him, lay out EXACTLY what you want and have him do just that. I regret saying he is worth what he charged. My mistake.

Bryan was amazing and really helped us with our IT issues. Our laptop would not even turn on, the…read moredrive completely dead. We had to purchase a new one and he managed to move the most important program and data from the old one to the new one. It saved us weeks of recreating a years worth of business information. He has prompt communication and was able to explain everything in terms we actually understood. He also gave recommendations for new protections and programs. I will definitely be using his services again (not too soon hopefully) and will recommend him to anyone searching for his services.

Where to start. I went to several "computer repair" stores prior to essential IT. All of which…read moresaid there was nothing wrong with my computer, when there was. He was able to quickly find the problem. Even after he completed the service, I was able to keep in touch with him with any questions I had. Great, friendly service, can't say enough.

Such a rewarding experience to deal with Whidbeytronics! I've gone there several times over the…read morepast year, and each time I come away glad that that is where I went. I am NOT a techie, I do not know much about the devices I use. And yet, most amazlingly, not only do they help me get the most out of the machines, I come away having learned something and not feeling stupid. One thing I espcecially appreciate is how they explain what is wrong, showing me the actual file with the specific informationi about the problem. I am writing this post on the computer, a reconditioned one, that I bought yesterday and into which they managaed to transfer all of my data, including the priceless pictures of our grandchildren and our dog, and all of the many many files that are the makings of a book in progress. Thank you Whidbeytronics. So glad I didn't have to go into town.

I was stupid enough to believe them when they said that the problem with the fan on my hp laptop…read morewas caused by broken pieces from the hinges. An hour's labor later, $125, I realize I've been nothing short of ripped off. I know other people have submitted bad reviews for Whidbeytronics, and they've been deleted. Here, on Whidbey Island, you can be ripped off!!

I couldn't access files on my home network disk drive. I spent hours following detailed…read moreinstructions I found on Google and CoPilot AI searches, but nothing worked. As a last resort before abandoning the drive I looked up our local Anacortes computer store, CompuMatter, and sent them a detailed email about my problem. Jay Lepore responded that I would likely need to bring the drive in for testing with their equipment, but suggested a first step I should try. I did it, and in five minutes my problem was solved. Thank you, Jay!

I called Compumatter and talked to Doug about an onsite visit for my computer / laptop interface. I…read morehad exhausted my tries at getting it up and running. Auren called me back within several hours and we set up an appointment. Before she signed off, we did a couple tries and VOILA!! my printer was back online and showed up on my laptop.... woo hoo! And I was happy to pay the $25 fee for the phone advice. Great service.!!

Couldn't be happier. I walked in with a sick laptop and was greeted with a very reassuring, "Let's…read moretry a couple of things... It might be something simple." It was! I know just enough about computers to get myself in trouble so it is reassuring to know that we have such great IT support in Oak Harbor.

I highly recommend them they're honest and trustworthy very helpful and their local and we need to…read moresupport them they really helped me I want to say thank you to everyone there that helped me and thank you Geri. I will. Highly recommend....

James is the best of the best and will get your pc back up and running. Will always call him rather…read morethan a larger company, like NerdsToGo. These larger companies just want to get paid to do as little work as possible where James goes above and beyond.

I needed annoying and inexplicably complicated home networking done. I spent hours on it. Many,…read moremany hours. James came over and worked it right out. Painless! Five stars.

I am so happy to have a place like this in Langley. Bruce and Gail could not be nicer people, and…read morethey are so honest and professional. No hidden fees, no nonsense, no worries. Also, fair prices and great communication. I will absolutely come here for any computer glitches in the future.

Recently I had a hard drive crash on my Dell Inspiron 17. I contacted another computer company in…read morethe area and they never called me back. When I contacted The Tranquil Computer, I received a call back quickly. They were amazing and precise and the owner said, "We like to treat people like we like to be treated." And that rings true from first contact to job completion. I am thrilled and even more so that this company goes beyond the call of duty - there were eight recommendations when I picked up my computer, from which security company to use (and already added with a 30 day trial) and some troubleshooting comments. This company will be my company of choice for future computer problems! Thanks Gail and Bruce