i had issues with my iPhone which even the main apple stores could not solve however Bad Apple were…read moreable to fix it in less than 20 minutes. I was really so happy and impressed. The agent who fixed it was also so respectful and kind. Thank you so much Sir, and the entire Bad Apple staff. For me it's five Stars

Update on the iPad Pro Bad Apple failed to repair after replacing the screen leaving dead spots…read more The front camera looks as if it has 1/4" of Vaseline on it. Very fuzzy. So all in all, I gave them a very nice iPad with a bad port and now I have a working port but a bad camera and a bad screen.

Couldn't be happier. I walked in with a sick laptop and was greeted with a very reassuring, "Let's…read moretry a couple of things... It might be something simple." It was! I know just enough about computers to get myself in trouble so it is reassuring to know that we have such great IT support in Oak Harbor.

I highly recommend them they're honest and trustworthy very helpful and their local and we need to…read moresupport them they really helped me I want to say thank you to everyone there that helped me and thank you Geri. I will. Highly recommend....

Very knowledgeable, helpful, prompt, professional. Explains things well and clearly in layman's…read morelanguage. Very pleased with his service

Fantastic experience. My computer went belly up at Christmas. I took it in and had it diagnosed…read more The repair was going to be less than a new one. After diagnosis, he recommended a solid state drive to replace my current drive. Luckily my father had been doing a great deal of research and concurred with his assessment. He turned it around in a day and a half. I have had it back now for 3 months and it is much faster and still working great!

They solved the problem I had with my Mac Mini computer quickly, had the item I needed in stock and…read moretheir charges were reasonable. Anacortes is a small city and we are fortunate to have this company located here. When I have problems with my computer in the future, this is the first place I'll go for help.

Great experience, Fast Service and Very affordable, my computer would take 10 minutes to boot up,…read morethey removed all of the viruses and spyware, cleaned up my computer and it runs just like new, Great Job! Thanks!

The power supply on my computer died. The computer is 12 years old and really not worth fixing…read more But the data on that computer is really quite valuable. Of course I made a backup of that SATA disk drive before I came to Oak Harbor, and that backup is sitting on a shelf... in Seattle. However, the data on that drive is probably okay. So all I need to do is get the data off of that drive. My first thought was, "Okay, I will just go to Walmart or Office depot and get a USB to SATA cable for on the order of $10-$20." Except that none of those places actually had the cable in stock. The nearest place that actually had one was in Seattle, and if I have to go back to get the cable, I might as well just get the drive off the shelf and recover that way. So then I went to Pioneer computer, and explained to them my problem - with the complication that the file system on that drive is EXT4. No problem, "Kenny" knows all about Linux. He recovered all of the data I needed, ahead of schedule and precisely on budget. Here is the best part. They knew that they could sell me a new computer, that I could use with that disk They had a couple of dozen machines for sale, at what I thought were reasonable prices. They did *not* try to sell me a new computer. An important caveat: They're busy - as all successful businesses are. So they are not so good at returning phone calls, at least not today. But if you go there, in person, then they will take good care of you, right away. When I was a sysadmin, I used a similar system to triage my work load. E-mail: low priority. Phone call: medium priority. In-person: highest priority. Zoom call: a little complicated. Nice work, Kenny.

The computer tech did not listen to my concerns when I dropped off the computer. Just kept typing…read moreaway and never looked me in the eye. The phone message he left letting me know it was ready indicated his lack of understanding of the original issue. When I went to pick up the computer, both he and the owner yelled at me, treated me like an idiot, and insisted I told them something that I did not. They downloaded new software that I did NOT request, requiring hours of work on my part to repair settings and restore directories. I will not return if I can possibly help it. They may be competent, but they do not open their ears to listen to the customer.

Highest recommendation to go to for your electronic issues. Professional, great communication,…read morefriendly and knowledgeable...

Very professional the service was great highly recommended to go to the business and try it out if…read moresomething wrong with your phone omg smartphone solution is the right place for you to go.i just love it.

I have used North Sound Technical Services three times and found he is very knowledge about…read morerepairing my computers and a printer. On each of the repairs I thought I would likely have to purchase a new computer but David was able to find why my computers were not functioning properly and he quickly was able to restore or repair my computer. The other good news his services a very fair and affordable ! When new parts were required his prices were also very fair and affordable! I live in Freeland and he was able to come to my home to provide his services very quickly. It really nice to have his wonderful services!

First and foremost things went a little wrong. He lost my contact and I forgot her had my old…read morecomputer. Once I remembered and called him. He made things very right. Refused payment even when I tried to just give him some cash tip at least. I would 100% recommend the computer guy for your data recovery. Price is fair and he makes things right.

That computer guy must have retired. I drove by during business hours and they were not open. I…read morecalled the business number and left a message. No one ever returned my call.