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    Connect Communicatons

    Connect Communicatons

    3.0
    (2 reviews)

    Not happy with what happened…read more I approached this company once in the morning to ask about the rates for internet in Bellingham. The associate, allegedly the owner, showed up 13 minutes late. I know this because I arrived at 10:13p.m. on a Tuesday as he was opening greeted me non-chalantly at the door as he unlocked it. He gave me the basic information about the best deal for gaming and I told him, after giving a little bit of information, that I wanted to shop around. I cam back later in the afternoon and I was offered a $29.99 deal and I gave more personal information. But the more information I gave the more fees the associate was telling me during the process; there's a $15 self-connection fee and there was a $7 fee for something. Why wouldn't he disclose the information up front? I asked why is there a self-connection fee, the response the associate gave me was "it's for the ethernet and phone cable package you get to buy". When I replied I didn't want it, he said I could call Comcast and try to waive it, so I left him. I called Comcast and they informed me my connection was set up. I didn't sign any paperwork, give SSN, give authorization and I get to consume all the fees I originally didn't want. I don't know who pressed the Green button to give me internet connection but I got the first bill in the mail today. Now I am stuck with internet. I wouldn't go through this location nor this company CONNECT. I don't like the experience I received nor the bill I now have to pay. STAY AWAY FROM THIS LOCATION!

    We met with Kyle at Connect regarding purchasing a phone. Kyle is one of the few real live hero's…read moreI have had the pleasure to meet and he saved us hundreds of dollars on our phone and our Comcast account. Kyle was in charge of a IED removal platoon during the Iraq war. We were immediately impressed with Kyle and his professionalism and advice has greatly helped us several times in the last year.

    Xfinity Store by Comcast

    Xfinity Store by Comcast

    2.4
    (45 reviews)

    After seeing the not-great reviews for this place, I kinda dreaded having to pay them a visit last…read moreweek to help me make an adjustment to my account. But it turned out to be a 5-star experience for sure! First things first, the store is super conveniently located at Sunset Square shopping center, with plenty of parking and other businesses nearby if you're running errands. The store itself is modern, well-lit, and contains some cool gadgets you can play with while waiting your turn. I checked in at the main counter and, within about 10 minutes, a really cool dude named Kevin was assisting. My request was pretty simple, but he didn't rush or make me feel like an idiot for coming all the way to the store for help. He walked me through the process, discussed some different pricing options, and showed me all the notes he was making in my account to verify the change. He was very thorough - showing me that he not only knows his job well, but is aware that - in the past - Comcast/Xfinity has not exactly been known for trustworthy, helpful service. Hopefully there are more and more helpers like Kevin coming to this company, because he turned what could have been a dreadful trip into something that was a bright spot in my day!

    This review is for Comcast Small Business…read more What should have been a simple service transfer turned into a mess. I was routed to an out-of-state Colorado rep, Gloria M, (no local support), and when I asked about fiber, it turned into an argument and upsell instead of solutions. I was sent a DocuSign with little explanation. A manager (Chad C.) then promised priority installation (4/20) if we signed and claimed we were getting the "best deal" $185/month for 1.25 Gbps, basically no savings ($5.00 less and still a $130 install fee) no break for being longtime customers. 4/20 came and went. Turns out the paperwork was wrong. We ended up receiving SIX different DocuSigns due to repeated errors, with poor communication and zero accountability. Now we're scheduled for 4/28 (!) but our business has been left without service in the meantime. Frustrating, unprofessional, and honestly feels like the result of having no real competition. Being dishonest to get someone to sign a contract is not a way to do business. Complaint filed with the BBB. If you have another option, take it.

    Verizon

    Verizon

    2.7
    (33 reviews)
    $$$

    We recently had an outstanding experience at the new Verizon store on the Guide, thanks to John…read moreTristan (aka J.T.), who is truly a rockstar! We had made an appointment and arrived a little early (after mistakenly going to the old mall location first). Despite that, we only waited about 5 minutes before we were greeted and helped by J.T. Our visit was to replace our son's phone and see if there was any way to save money on our monthly Verizon bill. Not only did J.T. help us with both, but he went above and beyond. He took the time to clearly explain everything we didn't understand, adjusted a few things on our plan, and walked us through new promotions that applied to our son's phone upgrade. J.T. is incredibly detail-oriented -- it's honestly impressive. He didn't just breeze through things or throw a pile of paperwork into a bag and send us on our way. He reviewed every single change with us, made sure we understood each adjustment, and followed up to ensure we were satisfied. He even resolved a few issues we hadn't planned on addressing -- that's how thorough and proactive he is! Verizon Management: if you're reading this, you need to double this guy's salary. Seriously. He's a rare talent. If you're a Verizon customer, do yourself a favor and make an appointment -- it will save you time and ensure you're taken care of. If you're not a Verizon customer yet, their customer service alone (especially with people like J.T. on the team) is a great reason to switch -- not to mention their excellent coverage. Thanks again, John Tristan! You made what could've been a stressful visit easy, informative, and even enjoyable.

    The service on our visit was friendly and the young man helpful in our search for a new iPad…read morecharging cable. The store seemed clean and newer. The accessories and phones, etc displayed seemed to be new-end and ready for purchase.

    DISH - televisionserviceproviders - Updated June 2026

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