Edward Andrew Chacon, THANK YOU SO MUCH FOR THE GREAT CUSTOMER SERVICE!!!!!!! My family and I were…read moreextremely satisfied with your outstanding red carpet treatment and extremely impressed at the wealth of knowledge you provided during our encounter. We couldn't be more happy at how attentive you are with all your customers. Thank you again Sir!!!!!!

Friendly knowledgeable staff. Helpful in making the right choice of device and not pushy with…read moreaccessory sales. Clean store with more to come. Thank you for a pleasant experience.

The WORST customer service on the planet!! Every experience is strenuous, tedious and exhausting…read more I had to verify who I was 5 times with 5 different people. Ridiculous! Nobody there takes charge. They specialize in stalling, re-asking the same questions with obvious answers over and over then pass you off to another person or phone number that you have to wait for only to be asked the same questions again multiple times and passed to the next clown in the gauntlet. I'll NEVER do business with t-mobile again!!

Good company we went to Port angeles. Call center was very…read morerude. I just posted a 5 * Port aAngeles theychelped us out. The Manager at Port Angeles answered all our questions and his assistant was excellent.

Rude employees. Maybe y'all should focus on helping customers instead of ordering food…read more ATT are the worst anyway so that's on brand.

Well I took my friend Joanne to this store today. We had already decided her phone was shot and we…read morewere going with another carrier. We spent countless hours o the phone with Samsung and AT&T. We did factory reset on her Samsung A16 the day before because of bank breach and malware. We could not get her pin on her phone to work. She was locked out of everything that required a 2-step verification. We walked into the store and met Cody. Cody is a true techie! He saw the frustration and understood we could not get into the phone to even get a 2 step verification for banking, AT&T and Gmail recovery. Cody was like having a Samsung tech at the store. He was able to go above and beyond any AT&T technical issues and fix the Android. We decided to stay with AT&T only because of Cody and his knowledge! We are bringing Cody some holiday cookies because we were so impressed! Keep this employee because he is very valuable and his knowledge is priceless! Thank you Cody! You made our day and saved us a ton of time and frustration! You are amazing and this is coming from a Google analyst!

I purchased phones and a wireless plan from GoWireless. Their customer service is excellent!…read moreCourteous, knowledgeable, professional, friendly staff. I can strongly recommend them.

The crew at this particular location is awesome! They are thoughtful, friendly and greet every…read morecustomer with a smile I give it 5 stars!!

This Verizon store has been great to deal with. The customer service has been excellent in their…read moreOak Harbor store. We've purchased our family phones there. I lost my phone in France this summer and the staff was very helpful expediting my replacement upon my return. They are friendly, efficient and effective.

Do not get involved with there prepaid service. If you change carriers Verizon will keep any money…read moreleft on the account and will not refund it I am very curious how much money Verizon steals monthly from people that change carriers. How there theft works is, say you pre pay $120 on your pay in advance account and your monthly bill is $60. You change carriers and there is $60 still pre paid on your account. They do not refund the $60 back to the original payment method, they keep it. Verizon acts so unaware this is happening.

My son gave me his iPhone 15 pro because he dropped the phone and the screen broke. Bad apple was…read moreable to replace the screen and then transfer the data from my iPhone 11 to the iPhone 15 Pro . They cleared my iPhone 11 so I could sell it. Luci was awesome as were the other employees we interacted with when dropping off and picking up. Communication was excellent through out the process. When I picked up the phone, the screen protector they added was so professional it looked like the actual screen. I checked other companies online and I feel I had excellent results for a reasonable price. Thank you and I would recommend Bad Apple Repair service based on my experience.

i had issues with my iPhone which even the main apple stores could not solve however Bad Apple were…read moreable to fix it in less than 20 minutes. I was really so happy and impressed. The agent who fixed it was also so respectful and kind. Thank you so much Sir, and the entire Bad Apple staff. For me it's five Stars

Pushy customer service. I went in with a desire to purchase several items and the clerk was in such…read morea hurry to get me out of the store I went to the counter with two items and she only rung up one item. It was extremely clear that sales and allowing the customer to shop is how they generate revenue. I won't return and will shop elsewhere and encourage others to go the same.

not helpful at all. called to see if they had a very specific item, which is within their very…read morelimited offerings nowadays, and the clerk couldn't be bothered to see if they had the item.

After being told by Verizon Wireless at Sunset Ave that my processor wasn't working, my charging…read moreport was not connecting and that my entire phone was done, dead, time for replacement, I decided to check out Cellairis in the mall. The minute I walked up to the kiosk, though the gal was busy, she stopped to address what I needed. I told her what the issues were that I was having with my phone. It had recently been running out of battery very quickly and now would not charge or turn on at all. She said it sounded like it needed a new battery. She popped a new battery in and it charged to 40% in about 5 minutes. The charging port is connecting just fine, the phone is now running MUCH faster and I only paid $43 including the tax. Much better than well over $750 for a new phone! If your phone is having issues, take it here FIRST. You will get HONESTY and polite and very prompt service!

Changed our cell phone batteries. Cost $300+. Could not complete installation - could not certify…read morepart was a genuine Apple battery. Next morning, cell phone screen would not activate - has happened twice now - very disappointing!!!

The power supply on my computer died. The computer is 12 years old and really not worth fixing…read more But the data on that computer is really quite valuable. Of course I made a backup of that SATA disk drive before I came to Oak Harbor, and that backup is sitting on a shelf... in Seattle. However, the data on that drive is probably okay. So all I need to do is get the data off of that drive. My first thought was, "Okay, I will just go to Walmart or Office depot and get a USB to SATA cable for on the order of $10-$20." Except that none of those places actually had the cable in stock. The nearest place that actually had one was in Seattle, and if I have to go back to get the cable, I might as well just get the drive off the shelf and recover that way. So then I went to Pioneer computer, and explained to them my problem - with the complication that the file system on that drive is EXT4. No problem, "Kenny" knows all about Linux. He recovered all of the data I needed, ahead of schedule and precisely on budget. Here is the best part. They knew that they could sell me a new computer, that I could use with that disk They had a couple of dozen machines for sale, at what I thought were reasonable prices. They did *not* try to sell me a new computer. An important caveat: They're busy - as all successful businesses are. So they are not so good at returning phone calls, at least not today. But if you go there, in person, then they will take good care of you, right away. When I was a sysadmin, I used a similar system to triage my work load. E-mail: low priority. Phone call: medium priority. In-person: highest priority. Zoom call: a little complicated. Nice work, Kenny.

The computer tech did not listen to my concerns when I dropped off the computer. Just kept typing…read moreaway and never looked me in the eye. The phone message he left letting me know it was ready indicated his lack of understanding of the original issue. When I went to pick up the computer, both he and the owner yelled at me, treated me like an idiot, and insisted I told them something that I did not. They downloaded new software that I did NOT request, requiring hours of work on my part to repair settings and restore directories. I will not return if I can possibly help it. They may be competent, but they do not open their ears to listen to the customer.