Edward Andrew Chacon, THANK YOU SO MUCH FOR THE GREAT CUSTOMER SERVICE!!!!!!! My family and I were…read moreextremely satisfied with your outstanding red carpet treatment and extremely impressed at the wealth of knowledge you provided during our encounter. We couldn't be more happy at how attentive you are with all your customers. Thank you again Sir!!!!!!

Friendly knowledgeable staff. Helpful in making the right choice of device and not pushy with…read moreaccessory sales. Clean store with more to come. Thank you for a pleasant experience.

Adnan was awesome. I got a new phone and watch and with handling multiple customers , new phone…read moreset up take's time your employee has patience and great knowledge.

Good company we went to Port angeles. Call center was very…read morerude. I just posted a 5 * Port aAngeles theychelped us out. The Manager at Port Angeles answered all our questions and his assistant was excellent.

I purchased phones and a wireless plan from GoWireless. Their customer service is excellent!…read moreCourteous, knowledgeable, professional, friendly staff. I can strongly recommend them.

The crew at this particular location is awesome! They are thoughtful, friendly and greet every…read morecustomer with a smile I give it 5 stars!!

Well I took my friend Joanne to this store today. We had already decided her phone was shot and we…read morewere going with another carrier. We spent countless hours o the phone with Samsung and AT&T. We did factory reset on her Samsung A16 the day before because of bank breach and malware. We could not get her pin on her phone to work. She was locked out of everything that required a 2-step verification. We walked into the store and met Cody. Cody is a true techie! He saw the frustration and understood we could not get into the phone to even get a 2 step verification for banking, AT&T and Gmail recovery. Cody was like having a Samsung tech at the store. He was able to go above and beyond any AT&T technical issues and fix the Android. We decided to stay with AT&T only because of Cody and his knowledge! We are bringing Cody some holiday cookies because we were so impressed! Keep this employee because he is very valuable and his knowledge is priceless! Thank you Cody! You made our day and saved us a ton of time and frustration! You are amazing and this is coming from a Google analyst!

Unfortunately, there is a reason this store has such bad reviews. I have never experienced such…read morehorrendous customer service as I did from Shawn. I was given different information from multiple AT&T representatives. He was extremely rude as I was asking clarifying questions. At one point, I called him out on his attitude and rudeness and he responded with "I can show you attitude". This was a grown man, acting like a teenager. I have been an AT&T customer for many years. This interaction was so bad, it is making me rethink my loyalty.

I was very reluctant to use a non "official" verizon store but the young gentleman who helped me…read morewas professional and took care of the problem immediately. I couldn't be more pleased. He even offered further suggestions that proves to be extremely helpful. Give these folks a chance. You won't be sorry

This Verizon store has been great to deal with. The customer service has been excellent in their…read moreOak Harbor store. We've purchased our family phones there. I lost my phone in France this summer and the staff was very helpful expediting my replacement upon my return. They are friendly, efficient and effective.

This store is well stocked, clean and friendly. The people are ALL so very helpful. They took the…read moretime to help set up my new phone and it went flawlessly. Every time I've visited this store, all my questions are answered . Okay, I pay a little more a month than other phone services, but if just for this store, it is worth it!

Looking to swap providers, I walked in here today to see what Verizon had to offer. The one rep,…read morewho was already working with a customer, failed to acknowledge me in any way during the 5-10 minutes I was in the store. A quick, "I'll be right with you," or "if you need anything..." would have gone a long way. Oh well, I guess they don't need the business.

Update on the iPad Pro Bad Apple failed to repair after replacing the screen leaving dead spots…read more The front camera looks as if it has 1/4" of Vaseline on it. Very fuzzy. So all in all, I gave them a very nice iPad with a bad port and now I have a working port but a bad camera and a bad screen.

I thought I needed about $300 of work and replacement parts to restore my iPhone to full operation…read more Three minutes and $20 solved the problem. This guy is amazing!

This place is great . I had my phone camera fixed at the price they gave me. My husband had his…read morecharging port fixed . So great that I didn't have to buy a new phone. Friendly and fast .

Love these guys. They have turned a bad day into a great one a couple times for me. They also do it…read morequick. Both times I had my phone back and working again in a couple hours at most. Thank you Mitch and company! Friendly and kind. Glad we have them in Bham.