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    RadioShack

    1.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    12 years ago

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    AT&T Store

    AT&T Store

    1.9(23 reviews)
    0.1 mi
    $$$

    Well I took my friend Joanne to this store today. We had already decided her phone was shot and we…read morewere going with another carrier. We spent countless hours o the phone with Samsung and AT&T. We did factory reset on her Samsung A16 the day before because of bank breach and malware. We could not get her pin on her phone to work. She was locked out of everything that required a 2-step verification. We walked into the store and met Cody. Cody is a true techie! He saw the frustration and understood we could not get into the phone to even get a 2 step verification for banking, AT&T and Gmail recovery. Cody was like having a Samsung tech at the store. He was able to go above and beyond any AT&T technical issues and fix the Android. We decided to stay with AT&T only because of Cody and his knowledge! We are bringing Cody some holiday cookies because we were so impressed! Keep this employee because he is very valuable and his knowledge is priceless! Thank you Cody! You made our day and saved us a ton of time and frustration! You are amazing and this is coming from a Google analyst!

    Unfortunately, there is a reason this store has such bad reviews. I have never experienced such…read morehorrendous customer service as I did from Shawn. I was given different information from multiple AT&T representatives. He was extremely rude as I was asking clarifying questions. At one point, I called him out on his attitude and rudeness and he responded with "I can show you attitude". This was a grown man, acting like a teenager. I have been an AT&T customer for many years. This interaction was so bad, it is making me rethink my loyalty.

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    RadioShack - mobilephones - Updated May 2026

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