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    Verizon

    1.7 (12 reviews)
    Closed 10:00 am - 7:00 pm
    Updated a few days ago

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    3 years ago

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    Verizon S.

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    3 years ago

    Cody was very helpful in assisting me with the somewhat minor problem I was having with my phone.

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    Verizon S.

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    7 years ago

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    Verizon Customer Service

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    5 years ago

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    Verizon Customer Service

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    7 years ago

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    Verizon Customer Service

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    10 years ago

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    8 years ago

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    Verizon Customer Service

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    5 years ago

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    Verizon Customer Service

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    9 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    AT&T Store

    AT&T Store

    (13 reviews)

    I purchased I new Samsung 2025+ that was mailed to me on February 20th. Upon finally receiving my…read moreprotective screen covers in the mail (because what RN would dare to take a naked phone to work in her pocket), I finally opened the device to activate it this morning. When I peeled the protective covering off the glass I noticed the charging port was did not match to a c-charger as described. I did not make any attempt to turn the phone on nor activate it. I went to the AT&T store to for an exchange, as how am I to use a phone with a defective charging port. When purchasing the phone and the required installment plan (otherwise the store refused to order the phone for me) I was not one time notified that I had only 14 days to return or exchange. I did not sign nor see any documents during this agreement. They in turn gave me the customer service number and I left the store. I later returned to the store with correct four digit code for account and I was told my new phone had "network" activity on March 5th and they could not help me. They basically told me to fuck off and did not want to help me. How can I have network activity if I have not even turned the device on nor activate it? 7 hours later I have been hitting dead end after dead end. Manufacturer's warrantee will not cover. Asurion will not replace device since it has been past 14 days of purchase. I'm a healthcare worker and I need a working phone for call dammit. This whole situation has been a nightmare. I want my activation fee and installment agreement canceled. I will be disputing the sales tax on this phone I purchased that I cannot use. I will take my number to Tmobile instead and am actively entering a dispute with the Better Business Bureau.

    Went in today as we were having trouble with our phones.young man working there was very rude and…read morebasically said I'm not going to help you. Drove to Lees Summit and within 10 minutes of entering store problems were solved and the young gentleman even found a way to lower my bill.Truly a different service level in Lees Summit

    Verizon - mobilephones - Updated May 2026

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