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    Verizon

    3.0 (8 reviews)
    Open • 9:00 am - 9:00 pm
    Updated 1 week ago

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    2 years ago

    Kevin greeted us and helped get us a new phone. He helped transfer everything over and was friendly. Very helpful and very fast!

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    1 year ago

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    4 years ago

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    6 years ago

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    6 years ago

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    10 years ago

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    13 years ago

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    11 years ago

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    T-Mobile

    (10 reviews)

    $$$

    Anthony the store manager has given me a fake name, denied to tell me when he will be in store to…read moreresolve my issue, denied me a return before the 30 day policy and than said it got ordered and fixed it and NEVER ordered the phone and went on Vacation! After saying he would follow up in 2-3 days!? If I didn't defend myself I would have been harassed and forced by Anthony deliberately trying to make it so I am past the 30 day return. I am now returning the phone to the same store tomorrow after getting it fixed in 30 min with customer care regardless if after 30 days. Do not come to this store. Anthony is of poor character and ethics. I myself used to work for Victra before I was an ops manager. I would never treat customers like this! I'm going back to verizon! Better service and better network. Austin was a great help letting me know Anthony's schedule and giving me his business card. I've already gotten it confirmed and taken care of by customer care let's see if he keeps trying to say I can't return my phone that they downgraded me from 1TB to 200gb. I encourage everyone to steer far and clear from this store.

    I am extremely disappointed with my experience at Walmart today…read more On August 31, 2026, at approximately 3:20 PM, I was shopping at Walmart Store #03780 in Fallston, Maryland. I was purchasing PediaSure for my disabled son. I used a self-checkout kiosk and deposited $15.75 in cash. The machine displayed that only $10.75 had been received and requested additional payment. I asked an associate named Marie for assistance. Unfortunately, what should have been a simple technical issue became a serious confrontation. Marie initially told me that there was nothing she could do because "the machine says what it says." She attempted to cancel the transaction, but the kiosk would not respond. I then requested a supervisor. Instead of getting one, the interaction escalated. Marie became increasingly confrontational, told me not to yell at her despite the fact that I was not yelling, and repeatedly pointed her finger directly in my face, at one point bringing it within centimeters of my nose. I continued asking for a supervisor. The situation eventually became serious enough that another Walmart employee had to physically intervene and separate Marie from me. A supervisor eventually arrived and handled the situation professionally. Most importantly, the supervisor refunded me the exact $15.75 I had reported depositing into the machine. The supervisor also told me that a similar issue had occurred with another self-checkout kiosk. That means there may have been an actual technical issue with the machines. I understand that equipment can malfunction. That is not my main concern. My concern is the way I was treated when I simply asked for assistance. I have been a Walmart customer for years, and I have never experienced anything like this. I am asking Walmart to: * Preserve and review the surveillance footage from approximately 3:15-3:35 PM * Identify and speak with employees who witnessed the incident * Investigate the associate's conduct * Investigate the self-checkout malfunction * Provide a written response explaining what was found and what corrective action will be taken No customer should feel intimidated or unsafe because they reported a discrepancy involving their money. I sincerely hope Walmart takes this complaint seriously. If you shop at the Fallston Walmart, I would genuinely like to know whether anyone else has experienced problems with these self-checkout machines.

    Verizon - mobilephones - Updated October 2026

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