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    AT&T Store

    3.1 (8 reviews)
    Open 10:00 am - 9:00 pm
    Updated over 3 months ago

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    6 years ago

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    11 years ago

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    8 years ago

    Service is very very slow. It is insane to wait about an hour for just a SIM cars replacement. YOU need to improve your services !!!

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    9 years ago

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    Best Buy

    Best Buy

    2.0(48 reviews)
    0.4 mi
    $$

    Went there to purchase a dishwasher today and it went very smooth. "Al" was the associate that…read morehelped us and he was awesome. We were able to find the diseased we wanted can affordable price. Reelection of appliances were good, we'll definitely be back

    From the very beginning of this purchase, I should have known it was going to be a bad experience…read more The sales person hates his job. He was rude, and acted like we were bothering him by buying a $400.00 Alpine radio, with installation. If I had his name I would say it but since I returned the radio, they kept my receipt. Fatty told my husband it would be free installation because we purchased the radio, harness, DIM box etc. The total would be $159.00 at installation, that I waited 2 weeks for. So imagine my surprise when I get there at 8:30 am, with my radio, they don't have the parts. They never ordered the parts. They could order them but it would be another 2 weeks before they could get them and do this installation. Oh, but wait, Fatty was wrong in telling us it would be $159. Nooo, it would be $350 at installation. So, Fatty, who hates his job because hes a horrible salesman with zero knowledge or experience, was wrong and Best Buy was not willing to work with us in any way. My husband took off from work for this. We returned the radio, where they could have had our money, had they just worked with us. They are incompetent and nobody there knows what they are doing. 0/10 will not give them our business for anything ever again.

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    Best Buy
    Best Buy
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    Verizon

    Verizon

    2.0(32 reviews)
    2.4 mi
    $$$

    We were experiencing a billing issue with Verizon. After numerous phone calls to Verizon 800…read moreCustoner Support line, their lack of understanding of our issue was evident. Promises of being corrected went from month to month with no change to our bill. Finally, we stopped by the Bel Air store and spoke with Chris. Chris immediately understood, looked at our account and saw the issue we were trying to resolve. Chris took ownership of the issue. He spoke with Verizon support, had them make corrections. So we thought. For 2 more months Verisons bills showed no change, and for 2 more months, we went back to see Chris. Chris was not the problem, Verizon billing was. A BIG thank you to Chris for taking ownership of our issue and not getting frustrated with seeing us come back. Finally, Chris resolved our billing issue with the Verison mother ship.

    I really don't like the whole process for waiting. You have to check in on a kiosk when you arrive…read more You will be made to wait regardless of what you come in for. I only needed to drop off a phone that was cleared and needed to be shipped back to Verizon. I waited OVER 30 minutes because there were 6 people in front of me and the associates were grabbing them in order instead of the reason for why they were there. There should be a faster process for easy walk ins. There's really nowhere to sit and you have to sit on the wall by the window which is hot. The associate was good at assisting me but I am extremely unhappy about the waiting!

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    Verizon
    Verizon
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    WRT Wireless Repair Techs - BIG RUMOR
Apple is slated to release the iPhone 6S and 6c in the spring of next 
year, possibly coinciding with the release o...

    WRT Wireless Repair Techs

    3.7(25 reviews)
    2.0 mi

    Worthless. They claimed to have my part so I drove 30 minutes out there waited for an hour to…read morereturn and have them tell me they had the wrong part. Then I ordered it from them again and they gave my part to someone else. I ordered it a third time and never heard back. Took my phone to Beyond Electronics at White Marsh today and they fixed it for less and in 15 minutes..with the part in stock.The Hook Up also has a sign on the counter asking customers to give 5 star reviews for $5 off. Sham. As an update: I have been contacted by the owner trying to give me gift cards and other things to make up for my experience if I promise to remove my review. My phone was fixed by another reputable company and I do not want anything from your store. Moreover, this is a review site where we write honest reviews of what happened in our business interactions. I trust and use Yelp myself for many different things and would hope I'm receiving honest reviews which is exactly what mine is. I am not going to get paid off by a business owner. They also have one of their friends harassing me on Yelp with multiple messages asking me to take their deal and remove my review.

    this is the worst place ever! I should have guessed by the…read morename of course. So I went there to get my cracked ipod touch fixed. It still played music, I just wanted to fixed the screen. they charm you into signing the contract without reading it by making conversation while you are going over it. thennnn when I came back to pick up my Ipod, the manager brings it out to me and says okay well we were able to fix the screen but something went wrong with the mother board. I try to charge it and got nothing. I come back and tell him I was not pleased and he says "we let you keep the screen!" are you kidding me? So he gives me about $30 out of the $80 I paid them to basically break my iPod. do me a favor and just skip this place and go somewhere more legit. thanks

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    WRT Wireless Repair Techs
    WRT Wireless Repair Techs - Apple dominated Christmas 2014, accounting for 51.3% of mobile device activations, according to Flurry Analytics...

    Apple dominated Christmas 2014, accounting for 51.3% of mobile device activations, according to Flurry Analytics...

    WRT Wireless Repair Techs - We Come To You to fix your iphone today!!

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    We Come To You to fix your iphone today!!

    T-Mobile

    T-Mobile

    2.4(8 reviews)
    0.2 mi
    $$$
    Virtual estimates
    Shipping

    I purchased my iPhone 17 from the Manager at T-Mobile who walked me through the process of ordering…read moremy new iPhone online. I was very glad that he helped me as some of the questions were more technical, and I didn't know how to answer them . Phone came in via UPS in less than a week. At that time I went to T-Mobile to get my old phone information put on new phone. Kevin was the person who helped with this task transferring all Aps, pictures, mail etc to the new phone. He also helped with my selection of a magnetic charger, case, lens guards and screen saver. He answered all my questions and was extremely knowledgeable and helpful. Could I have purchased some of these extras somewhere else and saved a couple of dollars? I'm sure I could but some items I thought I wanted from Amazon would not have worked with my new phone. Kevin steered me in the right direction with a smile.

    Stopped by to exchange a brand new iPad Pro that wouldn't complete setup when it arrived on May 5,…read more2026. Spent over 20 minutes utilizing the T-Life chat feature to set up and easier in store experience for my wife. Of course, the chat representative hadn't left any notes. The punk at the store said there would be a $70 restocking fee for a brand new device and was quite rude to the point that my wife had to call me from the store. It's sad that T-Mobile has gone from a far superior experience to Verizon to almost as bad as Verizon in the 5 years with them. I think we'll switch to Mint or Visible or something else. It's not worth the extra money to pay for better service when they don't provide it

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    T-Mobile
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    AT&T Store - mobilephones - Updated May 2026

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