I'm giving one star because it won't let me give zero--go to…read moreany other location before this one... I've been a super happy t-mobile customer for YEARS, and I decided to add a line to my account, but wanted to know exactly what my bill would be before agreeing to the upgrade. I was assured by Brandon that my bill would absolutely be 110 (my bill prior to the upgrade was 98). ASSURED! I even said to Brandon that I'm always leery because mobile companies and car dealerships tend to tell you one price and then it's WAY more when the first bill comes. Brandon was So Personally Offended by that observation, he MADE me concede the point that he, Brandon, had never lied to me -- which i did at the time. Yesterday i went to check my account ---- my bill was for $183.00. Seriously .... i'm not even shocked. I went back in just now and the manager reset everything back the way it was before i walked in, but i'm not going to even act like the manager went above and beyond. He did the bare minimum to retain a customer that loved t-mobile before dealing with his store and his employee. Experiences like this one are exhausting and demoralizing. I know all cell phone providers are basically the same and they're all horrible, but do yourself a favor and just call the 800 number.

From the owner: Visit the T-Mobile store in North Windham and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 6 Northridge Dr can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

This specific establishment is great with customer service. (Spectrum as a whole is a diff story.)…read moreThis physical store has kind workers whom got me in and out in minutes. That being said I got here at a good time because there wasn't a line and no one waiting for their appointments. Place is clean and open with ample parking. Their corporate workers are rude and very pushy and won't take no. The local workers here are nothing like that.

Support is non existent No human life there…read moreDon't even think about using this cable service

I work with Chelsea every time I go into Russell Cellular in Mansfield. She just helped me with…read morethe fourth phone for my family in the last year and she is awesome. She is knowledgeable about different phone options and costs and always looks to make sure we have the right plan for our family. Today she spent time looking for deals for me before I upgraded without me even asking. She is fast, smart and wants the best for her customers. Super nice, too! Not sure why this place isn't ranked higher in Yelp because it is the best place around!

I went in to get help with my phone. The girl there was rude and not helpful. She was just trying…read moreto sell me things I didn't need and the store was a mess. I really hope she's not the manager because, if she is, that place is doomed. Didn't catch her name but the guy there was terrible too. He was doing nothing. Just playing on his phone. I'll never go here again. I'd rather drive all the way to Windham. I'm telling all my friends and family this store is a bust!

Terrible customer service. I upgraded 2 phones on 2 separate days with 2 separate sales people…read more(Alex and Ben) and was told I had to purchase the extended warranty and could cancel it after 1 month. I tried to decline it but they would not let me. I called Verizon and they said that was untrue, the extended warranty could be declined. Called Marisol the manager and she said she would remove charges but offered no apology for her staff lying to me. Scam artists! Will never use this store again and I will happily share my story with everyone I know!

Typical Cruddy Verizon service. I bought a seemingly new car mount for my phone, then found out it…read morehad been opened and used previous to me buying it. When I returned it, the sales associate had the nerve to look me in the face and say, "Did you put this on your car, and then rip it off and now you're returning it?" I told him, "No." There was a chill in the air, and later on he tried to make nice and shake my hand - I did, but it was another nail in the coffin for the Verizon's around me. In the future, I will be going to the one in Glastonbury, where they treat you like a human being.

I recently visited Fix Wireless Phone Repair Shop, and I couldn't be happier with the experience!…read moreMy iPhone screen was completely shattered, but they replaced it quickly and at a very reasonable price. The staff were friendly, honest, and explained the process clearly. My phone looks brand new now, and they even included a screen protector for free. Highly recommend this shop to anyone needing fast, reliable phone repairs! Thank you guys!!

I dropped my phone and had a hair line brake in it, I went to a place who repair phones and the…read moreguys wasn't friendly, and he tried to make me get a née battery and something else, I just want to fix my screen, a few blocks away I found this store. Ronnie the owner was very knowledgeable, attentive and he fix my phone in 25 mins (fast) he got the best screens in the market and he gave me a screen protector free. He gains a new client with me, and I will recommend him to all of my friends and family. Great place to fix your phones

You don't win customers by lying about how I behaved. You hang up on me while I made to call as…read moresuggested on the door and I was not screaming you were the one screaming I did knock on the door firmly and tried to see if the door open and when you asked me rudely what I wanted and I told you I'm looking for a used laptop you told me to F off and closed the door in my face. You said you have a video of this please post it

Cheapest iPhone replacement quality ever! Screen re-cracked in the exact same places as the…read moreoriginal screen only 2 seconds after walking out the store door. No warranty provided. A complete waste of $85 and I refused to pay him another $85 for a $2 value part. I would suggest a repair shop using higher quality parts.