So far I have had pretty good experiences. I have AT &T and use the Asurion insurance through them…read more My phone has broken twice and my husband's broke one, we have had all repairs done faster than expected.

The young man in the shop was warm, courteous, and helpful, and resolved my problem (my ignorance)…read morein seconds, declining pay. Now that Staples is gone across the street, I may be able to rely on this shop to take care of my problems. A good start, anyway.

We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

I ran into this Target for some stocking stuffers last night and there's a great deal where if you…read morebuy so many items, you get a gift card, which I love. The store is well laid out and organized, and I was able to be in and out in under 15 minutes.

Had to return an item tonight and then purchased a new item. Guest services was on point tonight…read morealong with the staff that came and helped me get the new item I needed. Thanks to the team that's working tonight! You guys and gals are awesome!!!

Cashier guy was a total jerk and rude for literally no reason. The selection wasn't great by any…read moremeans, and the value of the things was almost the same as internet value. can't stress enough, the guy who was working wad totally rude and standoffish for no reason. I was even so polite!

Brought in a trade in console and the guy was clearly frustrated sighing and such as he had to test…read moreit i guess? The frustration was quite noticeable so I asked what the big deal was and all of a sudden I was getting yelled at by the "tough guy" Manager stating I wasn't allowed in the store anymore...the worst part was he made a reference saying "he was better off than me" because he wasn't the one trading in a console...I couldn't believe it I was shocked. True stereotypical behavior from privileged condescending people...whatever happened with Good Customer Service skills? Perhaps it shouldn't be a career choice if you're not good at it...

I inherited a family heirloom grandfather clock that says Dublin 1824 on the clock face. It ran…read morefine for 15 years after John's Clocks (now retired) got it running back in 2009, but it had taken him one overhaul and 10 follow-up visits to get it running smoothly. Fast forward to spring 2025 when I tried to adjust the timing myself and ended up breaking a part. Based on John's recommendation, I called Phil who picked it up and had it at his shop for several months. He had to manufacture a part as well as make numerous adjustments. It took several more home visits and another stay at his shop to finally get it running smoothly. Phil's price was reasonable and although it took a while to get the clock perfectly balanced, he always made it clear I could keep calling him back until it ran smoothly. To other customers, I would say to keep in mind this is not like a 2-hour engine tune-up, especially for grandfather clocks.

Dropped off a clock for service. Nice shop very professional. Works on a wide range of clocks…read more Expect a couple months for service to be completed. Good selection of antique clocks for sale in front of shop. Two individuals performing service. Strongly recommended.

Attention to Detail installed a tonneau cover on my new pickup. The installation was completed in…read morethe time advertised. The finished job was a flawless fit. The price of the cover with installation was well worth it. The staff was easy to work with whether it was over the phone or in person. Their own warranty was a very nice surprise. I can easily recommend them for your truck upgrade projects.

Very pleasant to deal with. Always back up their installations if there's any trouble, no questions…read moreasked. Everything I've had installed has been perfect.