I love Verizon but this was not my favorite experience. I needed an ear bud adapter for my iPhone,…read moreand the cheap ones I bought off Amazon didn't work. So I stopped at this new location in Durbin Park. When I got there at 5:40 pm I was greeted and asked to take a seat until someone could help me. There were two salesmen, both helping customers. As I sat there, I noticed the place was clean, no music, a coffee station tucked away, my chair was mediocre for waiting comfort and an additional customer had walked in then out after waiting about two minutes. I waited until 6:15 pm to be helped and found out they didn't carry the adapter piece I was trying to purchase. The salesman was apologetic but had someone asked me "what brings you in today" from the very beginning, then I wouldn't have waited for 35 minutes.

11/10 service at St. John's Verizon Store. Traded my iPhone 8 in for the 14 Pro. Jeffery Booker was…read moreamazing with setting me up. Helped me pick out the right phone for me and to get the best deal. Great quality service thanks to him, super quick and easy on my end. Currently live down by St. Augustine, would definitely come all the way back up here again just to work with Jeffery if I need anything!!

I've been going to this Verizon store many years for phones, phone accessories, and billing help…read more They never have an issue installing my screen protectors when I need a new one. I've always found them friendly, knowledgeable and willing to help.

Still after having given them a sub-standard review on Yelp, this Verizon store in Ponte Vedra…read morebeach, FL hasn't responded or contacted me about them agreeing to give me 5G home internet service for $45 a month, then telling me it's actually supposed to be $55 a month. The manager at this location should be either severely reprimanded or fired for allowing her staff to misrepresent the cost of their products. Anyone who does business with this store in the future should, without question, demand that ANY services they sign you up for be "in writing" as their word obviously is not to be trusted. J. Kelly

I really like this Verizon Wireless Zone location. Look for Jordan. I've always had so so…read moreexperiences at cell phone places but this is by far the best Verizon location I've been to. Jordan made sure that we understood everything especially our options for saving money. Nowadays people don't ask or read the receipt until they don't like something but cellphones are expensive and it's better ask than to regret ur purchase. Plus u need to be informed about how the discounts and plans really work. Jordan answered my questions and also made sure to ask if I had any additional questions. He really made the whole phone buying purchase easy and painless.

Dan took care of me with the best possible customer service you could ask aswell as so many…read moreproducts to choose. I came ten mins to close and was still happy to help me and stayed late as my phone is for work and was kind of an emergency either way I recommend this place high and especially Dan he will take care of you

I bought an iPhone 15 here approximately 30 days ago. I'm posting this review on Yelp because I…read moreimmediately reviewed them on their website but they deleted it that's why they have five stars and that's the only reason. I can't believe people are happy with the store, they are deceptive they are ridiculously expensive and the service is marginal. I asked for a receipt three times and was ignored and found out why when I finally got the receipt I was charged $120 for a "bundle" which Robert tried to convince me was a great price. They charged 40.00 for a charging cord that costs 11.99 at target and the rest of the necessary accessories were 3x the price everywhere else. He took advantage of me because I was using a corporate credit card and thought I wouldn't care. Do not go to the store and buy anything. I will report them to Verizon and bbb not that it will matter but I would like to save others from this headache.

My husband and I have done business with five different Verizon stores since moving to Jax ten…read moreyears ago. In March 2018, a new Verizon opened in the Avenues Mall (upper level, next to Ruby Tuesday) near our home. It has proved to be the best retail experience by far for our wireless communication needs. Store Manager Robert Lam, in particular, is always supremely helpful and congenial. As 60-somethings, who can require extra education and patience where technology is concerned, we sincerely appreciate this. Five-star rating for Verizon at Avenues Mall.

Walked into this AT&T store was immediately greeted by Nicole. There is a crack on one of the…read morecamera lens and I was looking to have it fixed. Upon looking at the phone she determined that it was actually the protector that was cracked. Unfortunately they are not able to fix it because they did not carry the screen for my phone. She was very pleasant and apologetic. I was about to leave when I decided to ask if I was eligible for an upgrade. She looked at my account and I was eligible. Nicole patiently showed me my options and explained the costs. Well I didn't walk out with a new phone, I will have it in a few days. Nicole said she will walk me through the transfer process and how to use the new phone once it arrives in the store. I did however walk out with a reduction in my monthly payments ! Highly recommend Nicole!

So aside for making me wait about 5m to be seen and I was the only one in the store... I was told I…read morehad to go to a fix-it phone place... I had the lighting connector break off in my phone. Just needed some small pliers. I'm sure it's policy not to do that, but pile on the fact that I was ignored for a while, then met with a heavy sigh (almost like I was an inconvenience) made it seem like he just didn't care. I have been an att customer for a long time and I hope I never have an issue where I have to return to this specific location. Just... wow...

I only take the time to write Yelp reviews either when a place is so awful I feel a duty to warn…read morepeople, or so extraordinarily terrific others need to know it's head-and-shoulders above the rest. This place falls into the second category...and no, I'm not related to anybody there. I've loved my Motorola cell phone since I bought it but after two years of heavy usage, its battery began to fail. Turns out, not even Motorola will replace a battery, nor do they even refer you to any "factory authorized repair centers" because there are no such centers, no such factory-trained techs for that brand. (Another once-great company that doesn't bother to fix what they sell because they'd rather just sell you a new one, or a 'refurbished" phone like yours that's broken. I called virtually every independent cell phone repair shop across Jacksonville. I was told either they had no idea exactly how to change my phone's internal battery, or they would "give it a shot" but warned they might break the screen or something else in the process and so would have to charge me at least $300 to cover their risk. David at iRepairFast was my last resort. Immediately he told me why it's a difficult repair--but one he's done several times with no problem. Bottom line: He knew exactly what he was doing, did it in under two hours just as-promised, and charged me a fair fee--$65 for the labor. And now...my cell phone is well into Day 2 without needing a charge. It's as good (better?) than new! You can see from the other 5-star ratings that this place does equally well on things beyond changing a battery. I can't say enough good things about them!

Well, I cracked my iPhone for the 3rd time. Even with the protective glass cover. Lol. My…read moreringer wasn't working as well and they fixed that for free. I had some sand stuck in it somewhere and they were able to fix it using an air gun. Now, that's great customer service! I was tired of bringing it to the Apple store for the $160 repair. I hate the long lines and having to drive to the town center. Especially now with all the traffic with the new restaurants that have opened up. It's not very convenient being I live in Ponte Vedra Beach. I'm so glad I found this little repair shop at Milkers Circle. I love supporting small businesses especially when they are efficient. I called Saturday to make an appointment. I brought in my phone a half hour later and was told it would take 30 minutes to fix. They staff were so nice and I had my phone back in 3o minutes as promised. Cracks are gone and the phone works great! They also guarantee their work for a year and they're $40 cheaper than the Apple Store. I always love a bargain. Lol. I highly recommend IRepairFast for all your electronic needs. It sure beats driving to the Apple store. If you live in Ponte Vedra beach you'll save time and it will cost you less.

Great people. Very knowledgeable. Fixed my iPhone screen within a couple of hours. They sell tons…read moreof phone/iPad/computer accessories also. Will be my new go to.

Lucas at Tech Hospital was outstanding getting my three email accounts back up and running. I sell…read moreReal Estate and have for the past 40 years so I have a large client base all saved in my email outlook accounts. Lucas found everything and got me up and running in no time. I highly recommend these gentlemen.

Shout out to Daniel who not only hooked it up, but was also the friendliest and funniest T-Mobile…read moresales person I've ever been helped by

Had an issue where my phone wouldnt connect to the internet these smart people helped me fix that…read moreand save me a trip to the Apple store genius bar.