Service you can't cancel a nothing in the store ( internet, phone ) have to call a call center not…read moreeasy

I was at the store day and a white male employee with reddish hair told me to "grow up and get a…read morebig girl plan". It was inappropriate, condescending and sexist. I am 30 years old, I am not a girl, I am a woman and I like the plan that I am on. I was simply looking for a new phone. I assume this is a line he uses frequently to up-sell customers because he seemed very comfortable saying it and unaffected by my retort. I told him that I was not a girl in an offended tone and he did not apologize. This kind of behavior is unprofessional and should be corrected.

I have a Motorola Edge 2022 256Gb Cellphone that I purchased with a bent screen. I came in with…read morethe cellphone and a new replacement screen and spoke with Mike. He told me he would give me a call the next day with an estimate of the repair. He quoted me a fair price of $75 to replace the bent screen with the new screen. The next day he called me and said the phone was ready. I picked it up and it works great, just like new. Many Thanks! Highly Recommended!! Mark C.

This man means well but has a lot to learn about professional accountability and customer…read moreinteraction. I took a phone in yesterday with a cracked screen in order for him to replace it. After he replaced it, I noticed that the battery would no longer hold a charge, and would continuously reboot every 2 minutes while plugged in. None of this occurred prior to handing the phone over to him, the battery operated completely like normal prior his "fix". He denied responsibility and argued with me for a whole hour while he was trying to figure out what was wrong with the battery. He even claimed that my phone was crappy and its battery was already bad by the time I gave it to him which is not the case at all. It held a charge and it certainly didn't try to keep rebooting while plugged in. Basically, he simply didn't believe me, and never considered or accepted the possibility that he may have damaged the charging port or battery connection, or motherboard component when replacing the screen because he said they were separate systems. He also said that because he "couldn't test the battery" before replacing the screen, he "did not know how well it worked" before the screen replacement, which was his way of insinuating that the battery was already bad and I'm using this as a ruse for a free fix for a pre-existing issue. Thing is, he actually could have tested the battery if he wanted to before opening the screen, it was still holding a charge and working even with a busted screen. But he didn't and he was using this as an excuse to avoid accountability. I saw that he wasn't going to be able to figure it out any time soon and I had to catch a flight so I demanded a refund. He refused, and kept on arguing that the screen replacement had nothing to do with the charging port or battery and his only argument for not having anything to do with it is that he's replaced many screens and "you're the first customer who's had this issue". Well guess what? I googled "iphone se won't charge properly after replacing screen" and literally the first result was an iFixit thread with over a dozen answers from people experiencing the same issue, with one user saying it's happened 8/8 times they've done screen replacements on the SE. The most common explanation from reading the threads is that he dislodged a connection called FL2400 in the logic board, which is common when applying too much pressure from the wrong side of the battery connection with a spudge tool. He could have figured this out in 2 minutes by doing a simple google search but instead chose to argue that he had nothing to do with it; I only found this explanation later at the airport. It was only after I threatened to write this review that he agreed to issue me a refund. But not before removing the fixed screen, and re-attaching the old broken screen. If he didn't issue the refund, this review would be 1 star, but this is the outcome I'm left with: I gave him a phone once and he made it worse. I gave it back to him a second time to rectify that mistake and he returned it in even worse condition. I used to have a cracked screen iPhone that held a charge and was still usable. Now I have a cracked screen iPhone that doesn't hold a charge and is effectively useless. And while I did get my $80 back, I lost 1.5 hours of my time and countless words of arguing to a man who was careless in his trade and in utter refusal to consider that mistakes like these are possible for him, let alone take responsibility for them. I suggest anyone reading this to take their phone to a more professional operation, both in terms of technical skill and people skills. (FYI, the first 5 star review below is fake. It's by the business owner himself. His name is Mike, I know because it's on his business card. As far as I know this is the first real review)

PhoneTech has been serving the community and my family for years. They've given everything Ive…read morebrought a look and do not intend on turning anything down. Cheers guys

Convenient and affordable option for phone repair…read more Courteous and knowledgable staff. Good job.

I've done business with the Rekonekt that was on 103rd a couple of years back. Excellent service…read moreand phone was repaired properly the first time. The location has since closed. We needed a phone repaired recently and took it here. Chris went out of his way to get the phone working again. Much, much appreciated. They also repair other electronics such as laptops, gaming systems, etc. Definitely the best electronic repair shop on the westside in my opinion.

This place is great! They fixed my product quick and hell of a lot cheaper than most of the places…read moreI went to. They don't just fix phones and tablets but most electronic products. I will definitely go back if I have any issues with my stuff. Thank Rekonekt Riverside

DO NOT GO HERE!! I…read morebrought a broken iPhone 16 screen, they replaced it with a cheaper option that didn't work. I had to go back and pay the difference for an "Apple" screen which wasn't really Apple. The screen became pixelated, had a spot on the corner that blew then gave a black and green screen only 2 months later. It was supposedly under a 4 month warranty but the lady refused to touch it, fix it, take off the screen or replace it under warranty. She said it was damaged but could not prove any damage as there was no damage! The problem was their rip off "Apple" screen that they installed. She offered a "deal" to replace it. Ha! Go elsewhere that's honest.

We found the fix while checking out at Walmart. What a fantastic place. The repair pro behind the…read morecounter asked what I needed, I was not sure - I handed her my phone and she got to work. Diagnosis: Glass cover shattered, case cracked. I advised that I wanted to replace the glass cover and I wanted a new case and she again went right to work. Removed the shattered glass protector (whew) no broken phone screen! Then we chose a tough exterior cover. The tech replaced the glass protector, attached the new phone case and we were on our way. Great deal! Highly recommend.

I would give Boost Mobile on Normandy Blvd in Jacksonville, FL. Zero Stars if I could!!…read moreWe went into the Normandy store to get help with changing phone number to Boost and we were having a problem for 3 days and decided to go to that store. The lady behind the counter yesterday was trying to help us. The woman who said she was the manager, was sitting in the corner playing on her phone. Several people came in and needed help, so we had to move over, so the woman helping us could help them, because the "manager" wouldn't get up to help. We left and it took me until 6:00pm to get the problem fixed over the phone. I was told to go get another sims card. My granddaughter went into the Normandy store, the same store from yesterday, and the "manager" told her she would sell her a sims card but she would not help her. We came home and tried over the phone and she was told to go back to the store. We walked in and the "manager" told us to leave, my granddaughter told her that her phone was fixed, she just had to start over on the account. We were told to go to another location, that our problem was to much. We left and I went back in to ask where another store was and over heard her telling someone in the back that my granddaughter should have bought a phone from them. I asked her about the store and she said 103rd, I asked where on 103rd and she said she didn't care and to f-ing leave. The "manager" was very rude and unprofessional. And in my opinion, she should be fired and that store should be closed. We went to the 103rd store and Diane helped us and was very professional.

If I could leave zero stars, I would. "Tiffany" is the worst representative I have ever encountered…read more- do yourself a favor and drive a couple of miles south to the store on Blanding where Karlynn will be a pleasure to deal with. In Tiffany's words, she is retail, not customer service...she is neither for me. UGH! "

they let my min0r s0n 0rder things, against my kn0wledge and…read morewith0ut talking t0 me first ruined his birthday wh0 d0esn't speak t0 an adult first

The best you can hope for--shop or in-home/office visits to do all the tech related stuff you can't…read moredo yourself. Zach switched my internet service and set me up with a Windows 11-equipped new, yet refurbished desktop ...things I was dreading having to do. His responsiveness (customer service) in the tech industry is truly impressive. I will not be calling the Geek S. for anything tech any longer. I absolutely recommend Tech Hospital for personalized, trustworthy service and repairs for cell phones and computers. Thank you !!

Honest and and fair Reliable buyer…read moreMeets in a public area to assure safety for seller and buyer

From the owner: Get top dollar for your new, used, or cracked phones! Fast cash and easy process. Contact us today!read more

Great service. Fast and reliable. Needed new screen protectors for our iPhones. Good customer…read moreservice by Gage.

Great service! Gage was awesome. The office is clean and feels very safe. I would definitely…read morerecommend them for your device needs