PhoneTech has been serving the community and my family for years. They've given everything Ive…read morebrought a look and do not intend on turning anything down. Cheers guys

Convenient and affordable option for phone repair…read more Courteous and knowledgable staff. Good job.

Verizon on Crosswater Pkwy is awesome. Jeremiah and Nick helped me and my 89 year old Dad purchase…read morenew phones and get maximum promotions and credits. They were both extremely kind, patient and willing to spend as much time as necessary to understand our new phones and billing. Thanks so much gentlemen!

Great clean store with an awesome staff! Thank you, David, Jermiah and Nick for making it a great…read moreexperience. I'll be sure to let all my family and friends know that this is the only Verizon store to visit!

I have a Motorola Edge 2022 256Gb Cellphone that I purchased with a bent screen. I came in with…read morethe cellphone and a new replacement screen and spoke with Mike. He told me he would give me a call the next day with an estimate of the repair. He quoted me a fair price of $75 to replace the bent screen with the new screen. The next day he called me and said the phone was ready. I picked it up and it works great, just like new. Many Thanks! Highly Recommended!! Mark C.

This man means well but has a lot to learn about professional accountability and customer…read moreinteraction. I took a phone in yesterday with a cracked screen in order for him to replace it. After he replaced it, I noticed that the battery would no longer hold a charge, and would continuously reboot every 2 minutes while plugged in. None of this occurred prior to handing the phone over to him, the battery operated completely like normal prior his "fix". He denied responsibility and argued with me for a whole hour while he was trying to figure out what was wrong with the battery. He even claimed that my phone was crappy and its battery was already bad by the time I gave it to him which is not the case at all. It held a charge and it certainly didn't try to keep rebooting while plugged in. Basically, he simply didn't believe me, and never considered or accepted the possibility that he may have damaged the charging port or battery connection, or motherboard component when replacing the screen because he said they were separate systems. He also said that because he "couldn't test the battery" before replacing the screen, he "did not know how well it worked" before the screen replacement, which was his way of insinuating that the battery was already bad and I'm using this as a ruse for a free fix for a pre-existing issue. Thing is, he actually could have tested the battery if he wanted to before opening the screen, it was still holding a charge and working even with a busted screen. But he didn't and he was using this as an excuse to avoid accountability. I saw that he wasn't going to be able to figure it out any time soon and I had to catch a flight so I demanded a refund. He refused, and kept on arguing that the screen replacement had nothing to do with the charging port or battery and his only argument for not having anything to do with it is that he's replaced many screens and "you're the first customer who's had this issue". Well guess what? I googled "iphone se won't charge properly after replacing screen" and literally the first result was an iFixit thread with over a dozen answers from people experiencing the same issue, with one user saying it's happened 8/8 times they've done screen replacements on the SE. The most common explanation from reading the threads is that he dislodged a connection called FL2400 in the logic board, which is common when applying too much pressure from the wrong side of the battery connection with a spudge tool. He could have figured this out in 2 minutes by doing a simple google search but instead chose to argue that he had nothing to do with it; I only found this explanation later at the airport. It was only after I threatened to write this review that he agreed to issue me a refund. But not before removing the fixed screen, and re-attaching the old broken screen. If he didn't issue the refund, this review would be 1 star, but this is the outcome I'm left with: I gave him a phone once and he made it worse. I gave it back to him a second time to rectify that mistake and he returned it in even worse condition. I used to have a cracked screen iPhone that held a charge and was still usable. Now I have a cracked screen iPhone that doesn't hold a charge and is effectively useless. And while I did get my $80 back, I lost 1.5 hours of my time and countless words of arguing to a man who was careless in his trade and in utter refusal to consider that mistakes like these are possible for him, let alone take responsibility for them. I suggest anyone reading this to take their phone to a more professional operation, both in terms of technical skill and people skills. (FYI, the first 5 star review below is fake. It's by the business owner himself. His name is Mike, I know because it's on his business card. As far as I know this is the first real review)

Great and Jacob was excellent helping out how to get the best deal on new phone.read more

They are not about customer service; they only want to make a sale. The lack of concern for…read morecustomer issues they created is awful. Don't do business at any the retail stores.

These people give you Low ball price $400 for iPhone 16 Pro…read moreMax 1 Tera clean MEI new condition Apple store gave me $750 these people take advantage of you Careful watch out for your

This place with gents of great phone tech knowledge is the place to go on Fleming Island. We are…read morealways given fair value for purchases and sales. These young gents are also honest and polite. Can they be home grown? No matter, they rule!

I needed to come to the Apple Store due to someone stepping on an EarPod when I lost it. I made…read morean appointment and arrived to see controlled chaos. This place is very overwhelming and chaotic. There is long wait times even if you have an appointment to see a genius rep. The employees are doing their best to serve each person but for each dedicated service this causes long wait times. I came on a Saturday afternoon so this may be prime time and off hours possibly early in the morning may possibly be better.

Came in to get the new iPhone and we were there for almost 2 hours, not waiting, but because a…read moremistake was made, which I understands happens but this one was pretty inconvenient. The lady was so sweet but I had let her know that we have a plan with AT&T and we were told by apple customer service when I called that they could redeem the same offer. Ended up being such a hassle because she forgot I think and they switched my number to a new phone but then forgot to put the offer in so I had to get a new phone and they had to call AT&T then it still wasn't working. Finally I was told I had to come back to pick up my new phone later because they now had to put keep a list according to the system (this is the 3rd new phone now lol). Kamal stepped in to help and was really nice, helpful, and knowledgeable and fixed everything. Even offered a phone case for the trouble, which I truly appreciated! ended up coming back later that day to get the phone and set it up which was fast.

I love Verizon but this was not my favorite experience. I needed an ear bud adapter for my iPhone,…read moreand the cheap ones I bought off Amazon didn't work. So I stopped at this new location in Durbin Park. When I got there at 5:40 pm I was greeted and asked to take a seat until someone could help me. There were two salesmen, both helping customers. As I sat there, I noticed the place was clean, no music, a coffee station tucked away, my chair was mediocre for waiting comfort and an additional customer had walked in then out after waiting about two minutes. I waited until 6:15 pm to be helped and found out they didn't carry the adapter piece I was trying to purchase. The salesman was apologetic but had someone asked me "what brings you in today" from the very beginning, then I wouldn't have waited for 35 minutes.

11/10 service at St. John's Verizon Store. Traded my iPhone 8 in for the 14 Pro. Jeffery Booker was…read moreamazing with setting me up. Helped me pick out the right phone for me and to get the best deal. Great quality service thanks to him, super quick and easy on my end. Currently live down by St. Augustine, would definitely come all the way back up here again just to work with Jeffery if I need anything!!

Enders and Jesse Are the reason why I'm staying with AT&T…read more this store is my home store from now on ! y DIRECTV stream is cheaper and with more channels definitely the best AT&T in Florida

This place is horrible they have any phones you want! So you need to preorder everything! The staff…read moreis horrible so mean rude and boring! The place is not clean or organized ever! The prices expensive not priced corrected they should give us discounts for everything!

I've been going to this Verizon store many years for phones, phone accessories, and billing help…read more They never have an issue installing my screen protectors when I need a new one. I've always found them friendly, knowledgeable and willing to help.

Still after having given them a sub-standard review on Yelp, this Verizon store in Ponte Vedra…read morebeach, FL hasn't responded or contacted me about them agreeing to give me 5G home internet service for $45 a month, then telling me it's actually supposed to be $55 a month. The manager at this location should be either severely reprimanded or fired for allowing her staff to misrepresent the cost of their products. Anyone who does business with this store in the future should, without question, demand that ANY services they sign you up for be "in writing" as their word obviously is not to be trusted. J. Kelly