I was not happy with the Gerkens staff as i feel they are unfriendly and as a small local business…read moreprobably believe they have the upper hand in that field. In addition, i asked the staff at Gerkens about purchasing a DVR with my current Directv service and they said they can install it for free as well. I also specifically asked Gerkens if i purchased this DVR for $200.00 do i own the recorder or do i need to return it. They told me I OWN the DVR and do not have to return it back to Directv. Well that was an outright lie and probably to obtain my business. I had to return the DVR back to Directv. I was with Directv for 10 years so it was not like i was only with them for a short amount of time. In a nutshell be cautious of shopping at Gerkens as i wil never recommend them.

From the owner: Appliance Dealershipread more

The store and restrooms are clean and orderly and it's easy to maneuver the aisles. It's in a great…read morelocation as well

David- who is always working the front is the most friendly and funny person here. He is always…read morehelpful and I leave with a smirk every time. Give this man a raise- he is the first and last person you see and he is simply the best!

Dropped off a pair of Infinity speakers to have new foam surround rubber replaced and when I went…read moreback to pick them up I was given a pair of cheap Chinese junk that was clearly not the same speakers. Mine had poly cones and these were just paper. When I confronted the gentleman hear tried telling me these were the same speakers just painted...Total Bullshit! I would not recommend this place at all and I will never go back there!

I had a very pleasant experience buying a new CD player for my truck here. First I was greeted by…read morethe "welcoming committee" two older golden retrievers who were very friendly and well behaved. I spoke with the owner and was prepared to go whole hog with a head unit & speakers. He convinced me to try just the new CD player first and come back if I felt I still wanted the speakers. I bought a Pioneer CD player with a Bluetooth feature which would work with my phone. I've had it in my truck for a couple of weeks now and WOW! I'm impressed with several things; the clarity of the sound, the volume is more than loud enough and having my phone connected for calls, texts and music was the icing on the cake. So to speak. My wife liked my new stereo so much she is getting the same Pioneer in her car. I'll be going back again for new speakers and a new kind of subwoofer by Pioneer soon. Very pleased with the equipment and service. When was the last time a salesman actually saved you some money ? The owner services audio equipment and the shop is a bit overrun with stacks of audio and DJ gear but he really knows what works best!

Ditto on Spence H experience. After having done a lot of troubleshooting on the issue before taking…read morethe radio in for advice, I do not want someone making me feel stupid. Found someone else locally who is not arrogant or insulting.

HT&B were amazing to work with. They know their stuff and work in the right way. I'd go back to…read morethem for any of my home theater needs!

Good job done by good people. They were very punctual and knowledgeable. It is always a pleasure to…read morework with such professional people. This company is highly recommended, and I am very particular about how work is done for me.

Nick helped me out with an extremely fast iPhone screen replacement. Friendly and helpful service…read more Price was fair, given the value of my own time and the overall convenience factor! Great to know this level of service is available in the area.

The iPad repair was a scam. Somehow the cost to do the repair is related to the value of the device…read moreif the device is unbroken. So in this case $360 which is exactly what Apple offered in trade, before I broke it. The guy was very confident about fixing the iPad when I called on the phone, but once they get you in the shop the smoke and mirrors starts. When he says that the repair cost is "market price" and he had to look it up, that is a scam. These guys are fast talking scammers who might as well be selling used cars, and if their parking lot was bigger they might be doing so. This place of business is really hard to find, so consider yourself lucky if you don't find it.

I just bought my first Mac... a MacBook. My friend referred me to Mac Connection because they had…read morethe lowest advertised price anywhere. Apple was selling the MacBook for $999 and MacConnection was selling the same one for $975 plus a $105 mail in rebate. Ding ding, I went with Mac Connection. Customer service called me to verify my order (which was nice, because that deals with fraud) and then called me on the landline associated with my credit card. My computer shipped for free, I paid NO tax (because they're in NH and I'm in CA), and it arrived via UPS 5 days later. I will definitely refer Mac/PC Connection to friends and family. I love my new pretty computer!

Ordered an ipod nano on 11/20/2012. When it didn't arrive when expected, I checked my order online…read moreto find that they had canceled it. When I called, I was told that they canceled it just after it was placed as they had called and I wasn't home to verify. No email was sent to me or no further attempt to make contact. But, my credit card was charged for the full amount. Thankfully it was AmEx and they took care of it. The two women I spoke with on the phone were not helpful at all, and neither even offered to replace the order. Took my credit to Best Buy!!