Went there twice, once for my wife's phone repair and another for new phone case. Both times…read moretreated with the best service and reasonable prices. Recommend them HIGHLY!

What a great experience dealing with Phonezone in Meriden! "Met" the owner did a great job fixing…read moremy broken screen. It was repaired the next day and the prices are very reasonable! There are many accessories in stock and they repair and sell all the major brands! Thank you,Met! Rich Burgess MIddlefield Ct

Great price , great customer service and really fast service! I would recommend this business to…read moreeveryone.

The home button on my iPhone shattered from a fall. Mobile Rescue was able to replace the home…read morebutton for $60. The problem is that the TouchID capability is now lost because apparently that's what happens once the home button is broken and replaced. The other option was to go through Apple to replace the home button for $150 but the TouchID would be functional. I wasn't informed of this until I got home, realized the TouchID wasn't working and called Mobile Rescue to ask about it. It would have been great to know this during our first call. In fact, I asked if he happened to know how much Apple charges to replace the home button and the person said "I'm not sure" (I worked with the same person from beginning to end). If I knew that these were my options ($60 - No TouchID vs $150 + TouchID), I would have chosen to pay more to have a fully functional phone. I was offered to get $30 refunded BUT I would have to bring the phone back in so that they can take the home button back. No comment. Also, even after fixing it, the home button is not what it was before. I sometimes have to press down on it twice for it to work. Mobile Rescue explained that the fall could have caused that and that they could fix it for another $60. No thanks.

Worse customer service in my situation, I fixed the screen of my phone after one week, and the…read morephone turned off. When I returned to them and explained the situation they told me they could not do anything because I passed Over one week. I felt mad because I did not go the Apple and fix it over there even though it is expensive it still has a warranty if something happens to your phone.

I went in with a issue on my mom's phone and they were AMAZING! Diagnosed the problem and fixed it…read morequickly and reasonably! Highly recommend!!!!!!

I had a broken screen and got it fixed there in no time. In addition, I got myself a nice phone…read morecase for a reasonable price. I need to come back to get that wireless charger for my car, probably going to get one as Christmas gift for my mom.

From the owner: Fastfix Electronic Repair Specialist Smartphone,Tablet,IPad,Laptop, Game Consoles Repairs and,…read moreSmartphone accessories $10 off all repairs and accessories.

I have very mixed feelings about this location. The first…read moretime I came here (back in September), I was told that if I dropped my phone off before 3pm it would be fixed the same day. I arrived a little after that, and my phone was repaired and ready the next day with no issues -- so my first experience was positive. Four months later, my screen started malfunctioning with no physical damage, which should have been covered under warranty. I scheduled an appointment online for Monday, drove 30 minutes, and when I arrived the store was closed, even though both the website and phone system still said they were open. There was no notice or update. I called the next day before driving there again and was met with attitude about them not notifying anyone they had been closed. When I arrived later that afternoon around 4:15pm to drop off my phone, the entrance still wasn't shoveled. I had to climb through snow just to get inside. The next day, I was charged $99 by my insurance because the claim was automatically changed from "warranty" to "accidental damage," even though the repair was not accidental. (This was done by the insurance company, not the store.) When I went to pick up my phone, I was told my SIM card tray was missing -- which was not true, as it was in the phone when I handed it over. It was inside an OtterBox-style case that snaps together, so it couldn't have just fallen out. The employee I originally gave the phone to claimed it was never there, while the employee helping me at pickup (who was much kinder) offered to order a replacement. I ended up ordering one myself because either way I would have had to wait two days -- but if the store ordered it, I would have had to drive 30 minutes back to pick it up. It made more sense to just pay the $6 and have it delivered to my house. That said, I want to give huge credit to the second employee who helped me with the insurance issue. He spent nearly an hour on the phone fighting with the insurance company, dealing with dropped calls and transfers, all while still helping other customers, just to make sure I wasn't wrongly charged. He didn't have to do that, and I truly appreciate him for going above and beyond. Because of him, my experience went from incredibly frustrating to being handled with genuine care and effort. I just wish the overall process, scheduling, and communication, was more consistent and professional.

Called to get price on laptop repair and was quoted $300. When I went into the store they said…read more$550. The tech was rude and not helpful at all.

Tremendous service...Luis was knowledgable and friendly…read more My LG had failed charge port board...Luis asked all the right questions, answered all of mine. He explained the repair process, showed me the defective parts after repair. I was also provided a "loaner" phone to get me by during the repair process while waiting for parts. Cannot recommend highly enough!

I met with the owner and discussed my repair. Lito new right away what the problem was. He ordered…read morethe parts, and did the repair. I am totally satisfied with the service and pricing. I would refer this business to anyone.

Really bad services I stoped by to get my phone repair they messed up my phone lost all my data…read moreall I needed was a screen replacement they shorten out my Motherbored now I lost everything on the phone DO NOT COME HERE and they use really low quality parts

I went in to get my phone camera fixed. they told me they would fix it and when I went back to pick…read moreit up, they said they didn't have the part. ALSO, the front of my phone screen was all scratched (which it wasn't before) and they refused to take responsibility for it. very poor customer service. will NEVER go back

AMAZING!!!! That's the only word I have for this place. My phone was fixed in 20 minutes. The…read moreservice was so fast and friendly. HIGHLY RECOMMEND!!!!!

Absolutely! Thought. Y Samsung phone needed a new charger port! 5 minutes and it was good as new!…read moreAnd there was no Charge! Wow! Incredible didn't know that kind of good will still existed! I'm 68 yrs old! Great job guys!

Great price, great service Deserves more than Five stars!!!…read moreFixed my computer and phone over years and always were happy

These guys are great. I've had many iPhones fixed here…read moreover the years, from my first iPhone 3. They're fair, honor their work and do a good job.

If you want to keep your operable do not go to this place. I went in there for a Crack screen paid…read more$300. My battery stopped charging after leaving this store, mind nothing was wrong with my battery before going there to get my device repaired. I came back the next day to have them repaired my battery. I paid them $75 more. Now on day 3 and my phone cannot charge. This place scammed me out almost $400. I had to order a replacement phone costing me over $1500

please go elsewhere they have no idea about what they are doing they admitted that they didn't know…read morewhat was wrong and tried things to destroy my expensive phone and they don't take responsibility on it. The guy who fixed my phone to destroy it only told me you don't know how to fix it and what is wrong with it but you expect me to know it and I told him I am not the phone repair person I am not supposed to know, you do. Insane. Do yourself a favor and stay away from this place. Very disrespectful And unprofessional. When I said I can't afford a phone like this again what am I supposed to do he tried to sell me second hand phones. I think that is why they kill your phone to sell you another.